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Added 25 mins ago
HH
Medical Office Assistant
Harrison Healthcare
Vancouver, BC
- $25 to $29 CAD / hour
- Full-time
As a Care Coordinator at Harrison, you are a client ambassador who builds lasting connections and creates seamless, supportive experiences for every person who walks through our doors,…
Added 26 mins ago
CS
Service Desk Technician - Casual Part Time
Calgary Stampede
AB · CALGARY, AB
- Part-time
The Service Desk Technician is the face of the IT department. This role focuses on providing rapid, high-quality technical assistance to end-users. The goal is to resolve incidents on the…
Added 40 mins ago
RB
Associate, Operations - DS Cash Control
Royal Bank of Canada
Toronto, ON
- Full-time
Strong customer service, be able to follow our model of Client's Frist attitude.
Added 40 mins ago
R(
Fashion Associate (Part time) - Metropolis at Metrotown
Reitmans (Canada) Ltée/Ltd
Burnaby, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 54 mins ago
FR
Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 1 hour ago
D(
Senior Litigation Associate (5 - 9 Years’ Call)
DWF (Canada)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Deliver exceptional client service standards through effective communication and file management
Added 1 hour ago
UL
Associate Lawyer - Capital Markets
Urban Legal Recruitment Inc.
Calgary, AB
- Full-time
Our client, a leading national Tier 1 law firm, is seeking a talented mid-level associate with strong credentials to join the Capital Markets Group in its Calgary office. This is an…
Added 1 hour ago
Commercial Sales Associate
Sherwin-Williams
Kingston, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
Service Support Associate
The Canada Life Assurance Company
Vancouver, BC
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication…
Added 1 hour ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Promote additional products and services with consultants, plan sponsors, and service counterparts to enhance client retention
Added 1 hour ago
Underwriting Associate (Engineering & Construction)
Swiss Re
Toronto, ON
…underwriting process for Insurance & Specialty Underwriters and Client Managers. Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and…
Added 1 hour ago
Underwriting Associate (Property)
Swiss Re
Toronto, ON
…underwriting process for Insurance & Specialty Underwriters and Client Managers. Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and…
Added 1 hour ago
Associate Director, Social Policy
Government of Alberta
AB
As an Associate Director, you will monitor political, program and service developments in the context of intergovernmental policy, provide strategic advice and policy analysis, disseminate…
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Markham, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 1 hour ago
MK
Part Time Sale Associate
Michael Kors
Toronto, ON · Scarborough
- Part-time
…achieve results and a passion for customer engagement. As a Sales Associate, you are a team player who has the ability to multitask and is focused on building lasting client relationships.…
Added 1 hour ago
BB
Associé(e) principal(e) aux ventes - Ordinateurs / Senior Computer Sales Associate
Best Buy Canada
Brossard, QC
- Full-time
Aider les clients à trouver le produit ou le service idéal et répondre à leurs questions
Added 1 hour ago
EC
Chef (Remote Camp)
ESS Compass
Prince George, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 1 hour ago
TS
Senior Associate, Business Development
Thane Stenner - Stenner Wealth Partners+
Vancouver, BC
- Full-time
…willing to learn and is focused on achieving the highest level of client service and results. A high attention to detail is required and the role’s priority focus is to help the team meet…
Added 1 hour ago
NB
Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 hour ago
CL
Service Support Associate
Canada Life
Vancouver, BC
- Full-time
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication…
Added 1 hour ago
CO
Real Estate Associate
Cozen O'Connor
Toronto, ON
- Full-time
Strong client service orientation and ability to work collaboratively in a team environment
Added 1 hour ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 1 hour ago
Store Associate
Sherwin-Williams
Calgary, AB
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
Store Associate
Sherwin-Williams
Burnaby, BC
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 hour ago
UO
Finance Partner
University of Alberta
Edmonton, AB
- Full-time
…dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio. You will collaborate with your fellow service partners, the Centres of…

Mindlance

Customer Success Associate

Toronto, ON, Canada

$20 to $35 CAD / hour · Contract

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Job details

Pay: $20 to $35 CAD / hour
Job type: Contract
Apply by: Nov 5, 2026
Experience: 2–5 years of professional experience in one or more of the following areas:
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Details:

Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager

Location: Toronto ON

Duration: 6+ Months (Ext. on work performance basis)

Job Descriptions:

Manage and maintain strong relationships with clients and customers.
Serve as a primary point of contact for assigned customer accounts.
Understand customer needs and provide timely, effective solutions.
Support customer onboarding, engagement, retention, and overall satisfaction.
Collaborate with internal teams to resolve customer issues and meet business objectives.
Maintain accurate account, financial, and customer records.
Apply knowledge of finance, accounting, and bookkeeping to support customer and account-related activities.
Monitor account activities and identify opportunities for improvement or additional support.
Participate in structured training, coaching, mentoring, and hands-on learning through the CSADP.
Communicate effectively with customers, stakeholders, and internal teams.
Demonstrate ownership, accountability, and a customer-first mindset.

Required Qualifications

2–5 years of professional experience in one or more of the following areas:
Customer Success / Client Success
Account Management / Client Services
Financial Services
Accounting / Bookkeeping
Demonstrated experience managing client or customer accounts.
Strong understanding of finance, accounting, and bookkeeping principles.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-management skills.
Ability to work in a fast-paced, customer-focused environment.
Strong analytical, organizational, and problem-solving abilities.
Ability to learn quickly and apply new concepts in a hands-on environment.

Preferred Qualifications

Experience in a customer-facing financial services environment.
Experience managing multiple client accounts or customer relationships.
Experience with accounting, financial reporting, reconciliations, or bookkeeping processes.
Experience coaching, mentoring, or supporting junior team members.
Strong ability to build trust and maintain long-term customer relationships.
Demonstrated history of high performance and professional excellence

If Interested Please share resume directly at Vidushis1@mindlance.com

About Mindlance: About Mindlance: Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in North America. With more than 5000 employees globally and scores of Fortune 500 clients, Mindlance provides industry-specific staffing across a range of specializations in the US and Canada. We are recognized in the staffing industry for our strong fundamentals, streamlined processes, and great relationships with our talent, partners, and clients. To know more, please visit www.mindlance.com

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More about this job

Responsibilities

Manage customer accounts and relationships, understand client needs, and support onboarding, engagement, retention, and satisfaction. Resolve issues with internal teams, maintain accurate account and financial records, identify opportunities to improve support, and participate in structured training and coaching.

Requirements

Requires 2–5 years of experience in customer or client success, account management, financial services, accounting, or bookkeeping, along with experience managing customer accounts. Candidates should have strong finance and bookkeeping knowledge, communication and relationship-management skills, and the ability to analyze problems and learn quickly; customer-facing financial services experience and mentoring experience are preferred.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Retention
Financial Services
Accounting
Bookkeeping
Financial Reporting
Reconciliations
Communication
Problem-Solving
Analytical Skills
Organization
Coaching And Mentoring
Customer Issue Resolution

Visa sponsorship

Not detected in the job text

Hiring contact email

Vidushis1@mindlance.com

Keywords

Customer Success
Client Success
Account Management
Client Services
Financial Services
Accounting
Bookkeeping
Customer Onboarding
Customer Engagement
Customer Retention
Customer Satisfaction
Account Records
Financial Records
Financial Reporting
Reconciliations
Issue Resolution
Stakeholder Communication
Training
Coaching
Mentoring
CSADP

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