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Added 4 mins ago
J
Enterprise Account Manager, SLED
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Enterprise Account Manager, SLED based in Canada.
Added 4 mins ago
DR
Inside Sales - Saskatoon
DMC Recruitment Group
Saskatoon, SK
- Full-time
Our client is a well-established industry leader known for its strong culture, employee retention, and commitment to customer service. We are seeking an Inside Sales Representative to…
Added 4 mins ago
SC
Vice President Business Development / Portfolio Manager / Investment Advisor - British Columbia / Vancouver / Vancouver Island- Partner Track
Schwaben Capital Group Limited
Toronto, ON
- Full-time
Investment Advisor / Portfolio Manager - Business Development, Partner Track
Added 4 mins ago
DR
Branch Manager
DMC Recruitment Group
Edmonton, AB
- Full-time
Our client is a well-established and respected building materials distributor with a long-standing reputation for quality products, exceptional customer service, and a strong commitment to…
Added 4 mins ago
T
Senior Manager, Commercial Services - 417
TD
Ottawa, ON
- Full-time
…alignment with credit and operational risk policies. The Senior Manager, Commercial Services is accountable for the Unit's growth through strong pipeline management and sales coaching,…
Added 4 mins ago
HI
Insurance Advisor, Auto
HUB International
Burnaby, BC
- Full-time
…adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do…
Added 20 mins ago
RB
Financing Specialist
Royal Bank of Canada
Ottawa, ON
- Full-time
…and compliance support you will contribute to an exceptional client experience by providing superior business, financial and credit advice. Your support as a strategic partner to the…
Added 34 mins ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
…team. You will play a key role in executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 34 mins ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Job Title: Embedded Software Engineering Manager
Added 34 mins ago
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Retail Keyholder, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
Richmond, BC
- Temporary
…inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all…
Added 34 mins ago
T
Business Development Manager
Tavoron
Winnipeg, MB
- Full-time
Celco Controls seeks an accomplished and results-oriented Business Development Manager to continue to lead and accelerate our business development efforts.
Added 49 mins ago
A
Performance Coach, Client Care Learning & Development
ATB
Calgary, AB
- Full-time
…where you will guide team members through their training at client care. Your goal is to engage team members throughout their learning journey. You report to the Manager, Client Care…
Added 1 hour ago
IE
Patient Service Associate (Ottawa, ON)
Inizio Engage
Ottawa, ON · Montreal, QC
- Full-time
The PSA is a field role that will be reporting to the Associate Manager, Inizio Engage Canada.
Added 1 hour ago
B
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
- Full-time
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 1 hour ago
TS
Institutional Equity Salestrader
TD Securities
Toronto, ON
- Full-time
Added 1 hour ago
B
General Repair Technician
BGIS
Brockville, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
HS
Software Support Specialist
Henry Schein One UK
Surrey, BC
- Full-time
Identify and route cases that require escalation to other teams (Customer Success, Engineering, Product)
Added 1 hour ago
T
Engagement Manager
TEKsystems
Ottawa, ON
- $70,900 to $106,300 CAD / year
- Full-time
The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization and responsible for managing one or more engagements or engagement…
Added 1 hour ago
C
Delivery Manager
Croesus
Laval, QC
- Full-time
…professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under…
Added 1 hour ago
C
Delivery Manager
Croesus
Montreal, QC
- Full-time
…professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under…
Added 2 hours ago
GO
Supervisor
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to…
Added 2 hours ago
SL
Director, Digital Servicing
Sun Life Québec
Montreal, QC
- Full-time
The Director, Digital Servicing role focuses on building strategy and executing initiatives that drive digital client self-service and channel shift outcomes. You'll be guided by your…
Added 2 hours ago
T
Senior Information Security Analyst
TD
Toronto, ON
- Full-time
…banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are…
Added 2 hours ago
SAP SuccessFactors Employee Central Payroll - Senior Consultant/ Manager
EY
Toronto, ON · Ottawa, ON · AB · Calgary, AB
We are seeking a Senior Consultant / Manager with deep expertise in SAP SuccessFactors Employee Central Payroll to join our HR Technology practice. This role is designed for professionals…
Added 2 hours ago
9
Account Manager, Client Services
9Letters
Vancouver, BC
- Full-time
The Account Manager, Client Services is responsible for the day-to-day management of client relationships and the successful delivery of integrated marketing initiatives. This role balances…

Mindlance

Customer Success Associate

Toronto, ON, Canada

$20 to $35 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $20 to $35 CAD / hour
Job type: Contract
Apply by: Nov 5, 2026
Experience: 2–5 years of professional experience in one or more of the following areas:
Posting language: English
Posted: Oct 6, 2026

Original job description

Position Details:

Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager

Location: Toronto ON

Duration: 6+ Months (Ext. on work performance basis)

Job Descriptions:

Manage and maintain strong relationships with clients and customers.
Serve as a primary point of contact for assigned customer accounts.
Understand customer needs and provide timely, effective solutions.
Support customer onboarding, engagement, retention, and overall satisfaction.
Collaborate with internal teams to resolve customer issues and meet business objectives.
Maintain accurate account, financial, and customer records.
Apply knowledge of finance, accounting, and bookkeeping to support customer and account-related activities.
Monitor account activities and identify opportunities for improvement or additional support.
Participate in structured training, coaching, mentoring, and hands-on learning through the CSADP.
Communicate effectively with customers, stakeholders, and internal teams.
Demonstrate ownership, accountability, and a customer-first mindset.

Required Qualifications

2–5 years of professional experience in one or more of the following areas:
Customer Success / Client Success
Account Management / Client Services
Financial Services
Accounting / Bookkeeping
Demonstrated experience managing client or customer accounts.
Strong understanding of finance, accounting, and bookkeeping principles.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-management skills.
Ability to work in a fast-paced, customer-focused environment.
Strong analytical, organizational, and problem-solving abilities.
Ability to learn quickly and apply new concepts in a hands-on environment.

Preferred Qualifications

Experience in a customer-facing financial services environment.
Experience managing multiple client accounts or customer relationships.
Experience with accounting, financial reporting, reconciliations, or bookkeeping processes.
Experience coaching, mentoring, or supporting junior team members.
Strong ability to build trust and maintain long-term customer relationships.
Demonstrated history of high performance and professional excellence

If Interested Please share resume directly at Vidushis1@mindlance.com

About Mindlance: About Mindlance: Founded in 1999, Mindlance is one of the largest diversity-owned staffing firms in North America. With more than 5000 employees globally and scores of Fortune 500 clients, Mindlance provides industry-specific staffing across a range of specializations in the US and Canada. We are recognized in the staffing industry for our strong fundamentals, streamlined processes, and great relationships with our talent, partners, and clients. To know more, please visit www.mindlance.com

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More about this job

Responsibilities

Manage customer accounts and relationships, understand client needs, and support onboarding, engagement, retention, and satisfaction. Resolve issues with internal teams, maintain accurate account and financial records, identify opportunities to improve support, and participate in structured training and coaching.

Requirements

Requires 2–5 years of experience in customer or client success, account management, financial services, accounting, or bookkeeping, along with experience managing customer accounts. Candidates should have strong finance and bookkeeping knowledge, communication and relationship-management skills, and the ability to analyze problems and learn quickly; customer-facing financial services experience and mentoring experience are preferred.

Skills

Customer Success
Account Management
Customer Onboarding
Customer Retention
Financial Services
Accounting
Bookkeeping
Financial Reporting
Reconciliations
Communication
Problem-Solving
Analytical Skills
Organization
Coaching And Mentoring
Customer Issue Resolution

Visa sponsorship

Not detected in the job text

Hiring contact email

Vidushis1@mindlance.com

Keywords

Customer Success
Client Success
Account Management
Client Services
Financial Services
Accounting
Bookkeeping
Customer Onboarding
Customer Engagement
Customer Retention
Customer Satisfaction
Account Records
Financial Records
Financial Reporting
Reconciliations
Issue Resolution
Stakeholder Communication
Training
Coaching
Mentoring
CSADP

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