Information Technology Product Manager

Client: Insurance Group

Job Title: IT Product Manager/Information Technology Product Manager/Product Manager/Technical Product Manager

Location: Toronto, ON

Duration: 6 months

Job Description:

We are seeking a Senior Specialist - IT Product Manager to join our team. This role will be based in Toronto, Canada. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Specialist - IT Product Manager, you will partner with business leaders and drive the strategy, design, and delivery of the OneTrust suite of applications used by our operations teams, with a primary focus on Privacy and Vendor Risk Management. The role sits at the intersection of business strategy, advanced AI research/engineering and application support and development.

We will count on you to:

• Partner with business product leaders to define vision, development strategy and end‑to‑end implementation plans for operational applications.
• Build and maintain product roadmaps, communicate priorities, and align stakeholders across Privacy, Vendor Management and Cyber Risk Management.
• Conduct stakeholder research and vendor product roadmap to inform product enhancement decisions.
• Translate business strategy and AI research into practical prototypes and production features; define actionable AI strategy and roadmap.
• Lead application design efforts with a focus on usability and operational simplicity.
• Drive development and delivery of solutions that support best‑practice data management and production processes; ensure scalability and long‑term maintainability.
• Configure, enhance and maintain OneTrust modules to support Privacy and Vendor Risk Management.
• Identify technology gaps between current and target architectures and recommend remediation or modernization approaches.
• Evaluate, integrate and pilot emerging technologies that expand platform capabilities and create competitive differentiation.
• Manage vendor relationships, evaluate third‑party solutions, and oversee vendor deliverables and SLAs.
• Manage platform operations: ticket resolution within SLAs, ongoing maintenance, platform governance, and adherence to corporate policies.
• Provide technology guidance and support to Data Privacy, Vendor Management, and Cyber Risk stakeholders; facilitate cross‑functional collaboration.

What you need to have:

• 5+ years of product management, platform management, or technical program management experience in enterprise environments, preferably supporting Legal, Privacy, Compliance or Risk functions.
• Experience supporting SaaS platform (preferrably OneTrust or comparable GRC or Privcay application).
• Demonstrated ability to lead technical integrations, architect practical solutions, and manage vendor relationships.
• Experience and interest in working with AI or integrating advanced analytics into product roadmaps, including prototyping and operationalizing models.
• Excellent communication skills - able to translate technical tradeoffs to non‑technical stakeholders and influence senior leaders.
• Strong prioritization, planning and delivery skills; comfortable with ambiguity and cross‑functional coordination.

Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process