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All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.
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Mindtris

Project Manager, Payment Processing and Infrastructure Transition

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Project Manager, Payment Processing and Infrastructure Transition

Location: Victoria, BC. Hybrid, one day per week onsite.

Seniority on the skill/s required on this requirement: Senior Level

Estimated Duration: 12 Months, December 1, 2026 to November 30, 2027.

Work authorization: Candidate must be authorized to work in Canada.

Job Summary

The client is seeking an experienced Project Manager to lead a large scale payment processing infrastructure transition project. The initiative involves coordinating technology implementation, payment hardware migration, e commerce integrations, stakeholder engagement, operational readiness, and compliance activities.

The successful candidate will manage multiple stakeholders, vendors, technical teams, and business groups while ensuring delivery within defined timelines and budgets.

Responsibilities

Establish project governance structure, resources and stakeholder engagement model.
Establish project management team and project resources.
Develop detailed project plan, timeline and milestones.
Develop stakeholder communication plan for business teams, technical teams, 3rd party vendors and partners.
Co-ordinate implementation with stakeholders.
Risk identification, analysis and risk mitigation and management.
Establish merchant account structures and revenue reporting configurations with financial management and mainframe environments.
Create new merchant numbers, location IDs and coding structures for the Corporate Financial System.
Configure payment processing interfaces in financial management and mainframe environments.
Configure revenue and chargeback and retrieval reporting.
Work with business leads and service providers to manage replacement of POS terminals across all participating organizations.
Integrate payment processing solutions within project timelines.
Co-ordinate hardware and software transition with business and system requirements.
Transition all online payment channels and integrations to the new payment gateway.
Manage application testing timelines, certification and cutover activities between technical teams and participating organizations.
Set up operational readiness and support capabilities for business users.
Ensure timely set up of access to online systems.
Establish training plans for users.
Monitor retrieval and chargeback processes with service providers.
Ensure operational reporting and exception management processes are documented.
Ensure compliance and readiness for the 2027 PCI audit.
Incorporate compliance requirements into the project plan and ensure all PCI requirements are documented.

Requirements

Minimum of three years of experience within the last seven years as a Project Manager.
Undergraduate degree in Business Administration, Science, Information Technology, Engineering or another technology related field.
PMP certification from PMI is preferred.
Ability to effectively use project management technology, including Microsoft Project.
Experience managing at least three projects of eight months or longer.
Minimum of three years managing multidisciplinary teams.
Experience developing feasibility studies, business cases and treasury board submissions.
Experience preparing project charters, master project plans, risk analysis and risk management plans.
Experience managing change requests and budget requests, including cost estimates, schedules, resources, deliverables and project interdependencies.
Experience with team and committee leadership and meeting facilitation involving project teams, clients and vendor representatives.
Strong verbal and written communication skills.
Experience facilitating video conference meetings and moderating discussions involving multiple participants and differing points of view.
Strong note taking and action item tracking skills.
Experience creating, editing and presenting using Microsoft PowerPoint.
Experience creating, editing and presenting data and outputs using Microsoft Excel.
Experience facilitating issue resolution discussions while adhering to project scope, timeline and budget.
Experience working on projects in the banking and/or credit card industry is preferred.
Experience managing projects involving multiple stakeholders, government or broader public sector organizations is an asset.

Mindtris, a minority women-owned enterprise, is at the forefront of digital transformation, technology excellence, and business growth solutions. Specializing in talent mobilization and innovation, we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology, Telecommunications, Healthcare, Engineering, and the Public sector. With a focus on deploying top-tier talent and fostering innovation, we empower businesses to thrive and excel in a rapidly evolving digital landscape, helping them reach new heights of success.

Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.

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More about this job

Responsibilities

Lead the payment processing infrastructure transition, coordinating project governance, plans, budgets, stakeholders, vendors, technical teams, payment hardware migration, and online payment integrations. Manage testing, certification, cutover, operational readiness, user training, reporting processes, and compliance preparation for the 2027 PCI audit.

Requirements

Requires at least three years of project management experience within the past seven years, an undergraduate degree in a relevant field, experience managing long-duration projects and multidisciplinary teams, and proficiency with project management tools such as Microsoft Project. Candidates should have experience with project planning, budgets, risks, change requests, facilitation, and Microsoft Office; PMP certification and banking or credit card industry experience are preferred.

Skills

Project Management
Payment Processing
Infrastructure Transition
Project Governance
Stakeholder Management
Vendor Management
Risk Management
Budget Management
Payment Gateway Integration
Point-Of-Sale Hardware Migration
E-Commerce Integration
Application Testing
Operational Readiness
PCI Compliance
Microsoft Project
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Payment Processing
Infrastructure Transition
Payment Gateway
Merchant Accounts
Merchant Numbers
Location IDs
Corporate Financial System
Mainframe Environments
Point-Of-Sale Terminals
E-Commerce Integrations
Revenue Reporting
Chargeback Reporting
Retrieval Reporting
PCI Compliance
PCI Audit
Project Governance
Project Charter
Master Project Plan
Risk Analysis
Risk Management
Change Requests
Budget Requests
Feasibility Studies
Business Cases
Treasury Board Submissions
Microsoft Project
Microsoft PowerPoint
Microsoft Excel
PMP

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