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Added 4 mins ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 4 mins ago
ESG-Intern
Husky Technologies
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Chaplain
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Part-time
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Mine & Yours

E-Commerce Associate

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Us

Since 2013, Mine & Yours has been leading Canada’s luxury resale movement. We’re a recognized destination for buying and selling authentic pre-owned luxury goods, serving a loyal in-store and online community of fashion lovers worldwide.

Our vision is to create a fashion community that values luxury, quality, and sustainability. By extending the life of luxury pieces, we help reduce fashion waste while making high-end fashion more accessible. What sets us apart is our highly curated collections and inspiring, welcoming boutiques where every visit brings the excitement of discovering something new.

About The Role

The E-Commerce Associate supports the day-to-day operations of Mine & Yours’ online business across product publishing, order fulfillment, digital merchandising, and customer experience. This role helps ensure products are accurately represented online, orders are fulfilled efficiently, and e-commerce operations meet Mine & Yours’ luxury standards.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment with an interest in e-commerce, fashion, and luxury retail.

What You’ll Do

Order Fulfillment & Operations

Pull, pack, and ship online orders accurately and efficiently.
Ensure every order reflects the Mine & Yours luxury unboxing experience.
Maintain organized e-commerce and back-of-house areas and ensure proper product care.
Support inventory transfers, tagging, and internal product movements.
Identify and communicate shipping, inventory, or product discrepancies.

Product Content & Merchandising

Prepare and publish accurate product descriptions for new arrivals.
Ensure products are correctly tagged, categorized, priced, and represented online.
Support website merchandising, collections, and homepage updates.
Identify unshot or unpublished inventory and flag for prioritization.
Perform quality assurance on product listings and site content.

Customer Experience

Respond to customer inquiries through Gorgias in a timely and professional manner.
Support order, shipping, product, and general online shopping inquiries.
Escalate complex issues and work with the Senior Associate and E-Commerce Manager on resolutions.

Cross-Functional Collaboration

Partner with Buying, Retail, and Studio teams to support efficient product flow from intake through to publishing.
Support studio preparation, inventory organization, and campaign execution as required.
Proactively identify and report errors, bottlenecks, or workflow gaps.

Who You Are

1+ years of retail, e-commerce, fulfillment, or related experience preferred.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities while maintaining accuracy.
Strong written and verbal communication skills.
Comfortable learning and working with e-commerce platforms and digital tools.
Interest in fashion, luxury retail, or e-commerce is an asset.

Why Join Mine & Yours

Be part of a growing leader in luxury resale and sustainable fashion.
Work with an exceptional collection of designer brands.
Develop your retail leadership skills in a supportive environment.
Build meaningful relationships with a loyal and fashion-forward clientele.
Join a team that values collaboration, growth, and creating extraordinary experiences every day.

Apply About employer

More about this job

Responsibilities

Fulfill and ship online orders, maintain organized inventory and work areas, and support product intake, tagging, and movement. Publish and quality-check product listings, assist with digital merchandising, respond to customer inquiries, and collaborate with Buying, Retail, and Studio teams.

Requirements

One or more years of retail, e-commerce, fulfillment, or related experience is preferred. Candidates should be detail-oriented and organized, able to manage multiple priorities accurately, communicate effectively, and be comfortable learning e-commerce platforms and digital tools; an interest in fashion, luxury retail, or e-commerce is an asset.

Skills

Order Fulfillment
Shipping and Packing
Product Listing
Product Description Writing
Digital Merchandising
Inventory Management
Quality Assurance
Customer Service
Written Communication
Verbal Communication
Organization
Attention to Detail
Prioritization
E-Commerce Operations
Cross-Functional Collaboration
Product Care

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Luxury Resale
Retail
Order Fulfillment
Shipping
Product Publishing
Product Descriptions
Digital Merchandising
Inventory Transfers
Inventory Management
Product Tagging
Product Categorization
Pricing
Website Merchandising
Homepage Updates
Quality Assurance
Customer Experience
Gorgias
Customer Inquiries
Product Care
Campaign Execution
Cross-Functional Collaboration
Sustainable Fashion
Luxury Retail

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