Site Manager (Self Storage)
- Ottawa, ON, Canada
Our salary range for this role is: $21.50/hr to $24.50/hr · Full-time
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Job details
- Pay
- Our salary range for this role is: $21.50/hr to $24.50/hr
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join a Fast-Growing Company That’s Redefining Self Storage
Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.
As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.
WHAT DO WE OFFER?
Join Mini Mall and help shape the future of self-storage.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be and bring their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.
We believe in transparent and equitable compensation that reflects both your experience and the potential you bring. Our salary ranges are thoughtfully developed to support internal equity and external market competitiveness. Final placement within the range considers your skills, qualifications, and experience, as well as internal alignment. Our goal is to ensure fairness while supporting your growth, learning, and long-term success. Our salary range for this role is: $21.50/hr to $24.50/hr
Mini Mall Storage Properties has experienced incredible growth across North America since 2020. We're on a mission to make storage simple, secure, and convenient while delivering exceptional customer experiences at every location.
As a Site Manager (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our facility remains safe, clean, and welcoming.
WHAT DO WE OFFER?
- Competitive hourly pay & paid time off.
- Performance-based bonus program.
- Full-time daytime schedule with no late nights, early mornings, or Sundays.
- Comprehensive health, dental, vision, and life insurance benefits.
- Retirement savings/401(k) matching program.
- Employee Assistance Program, employee discounts, and referral program.
- Career growth opportunities in a rapidly expanding organization.
- Safety-first, team-oriented culture.
- Deliver exceptional customer service by resolving tenant inquiries and issues promptly and professionally.
- Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
- Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
- Develop local marketing initiatives to attract new tenants and maximize occupancy.
- Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
- Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development, including serving as a trainer for property staff.
- Perform additional duties as assigned.
- High school diploma or equivalent.
- Experience in customer service, sales, retail, hospitality, or property management is an asset.
- Experience managing the day-to-day activities of a team.
- Strong communication and organizational skills.
- Comfortable working independently and managing multiple priorities.
- Basic computer skills, including Microsoft Office.
Join Mini Mall and help shape the future of self-storage.
What makes us different makes us stronger. We strive to ensure Mini Mall Storage Properties is a great place to work for everyone; where people feel safe, included, inspired, trusted, and supported so they can be and bring their best. We're committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable, and free of discrimination and harassment. Should you require accommodation to participate fully in the recruitment process, please email careers@minimallstorage.com.
We believe in transparent and equitable compensation that reflects both your experience and the potential you bring. Our salary ranges are thoughtfully developed to support internal equity and external market competitiveness. Final placement within the range considers your skills, qualifications, and experience, as well as internal alignment. Our goal is to ensure fairness while supporting your growth, learning, and long-term success. Our salary range for this role is: $21.50/hr to $24.50/hr
More about this job
Responsibilities
Provide customer service and manage daily self-storage property operations, including leasing, rent collection, tenant records, pricing, and payments. Maintain a clean, safe, and compliant facility; support marketing, budgeting, financial reporting, and staff hiring, scheduling, training, and development.
Requirements
A high school diploma or equivalent is required, and experience in customer service, sales, retail, hospitality, or property management is an asset. Candidates should have experience managing a team's day-to-day activities, strong communication and organizational skills, the ability to work independently and manage priorities, and basic computer skills including Microsoft Office.
Skills
- Customer Service
- Sales
- Property Operations
- Team Management
- Communication
- Organization
- Problem Solving
- Leasing
- Rent Collection
- Tenant Records Management
- Facility Maintenance
- Safety and Security
- Local Marketing
- Budgeting
- Financial Reporting
- Microsoft Office
Benefits
- Paid Time Off
- Performance-Based Bonus
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Matching
- Employee Assistance Program
- Employee Discounts
- Referral Program
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sales
- Customer Service & Support
- Marketing
Keywords
- Self-Storage
- Property Management
- Customer Service
- Sales
- Leasing
- Rent Collection
- Tenant Records
- Unit Inventory
- Pricing
- Payment Processing
- Facility Maintenance
- Repairs Coordination
- Safety and Security
- Regulatory Compliance
- Local Marketing
- Occupancy Management
- Budgeting
- Expense Tracking
- Financial Reporting
- Hiring
- Scheduling
- UKG Timekeeping
- Overtime Management
- Employee Training
- Microsoft Office