Management Analyst Supervisor 2 - EHR Supervisor

Working Title: Management Analyst Supv 2

Job Class: Management Analyst Supervisor 2

Agency: Direct Care and Treatment

• Job ID: 98313
• Location: St. Paul
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 11/09/2026
• Closing Date: 11/16/2026
• Hiring Agency/Seniority Unit: Direct Care and Treatment
• Division/Unit: DCT Support Services / Health Informatics
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $31.08 - $45.01 / hourly; $64,895 - $93,980 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 Middle Management Association
• Work Area: Vadnais Heights
• FLSA: Admin exempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Telework is options for this position are dependent on where the employee lives. With approval, employees that live within 50 miles from the primary work location may telework up to 50%. Employees that live 50 miles or more from the primary location and live in Minnesota may telework more than 50% with approval. available on a limited basis.

The Electronic Health Record (EHR) Clinical Support Supervisor contributes to operational and strategic leadership for the Office of Health Informatics. This position supervises staff who provide frontline, clinician-focused EHR support and just-in-time training services across DCT. The role exists to ensure clinical technology effectively supports patient care, clinical workflows, and data integrity by aligning end user needs with system capabilities and organizational priorities while supporting strategic initiatives and regulatory compliance.

This position bridges day-to-day operations with strategic initiatives by optimizing EHR and clinical application workflows; coordinating training and adoption efforts; managing service line change requests; and implementing best practices for clinical applications. The supervisor ensures high quality, timely support and promotes consistent standards, usability, and continuous improvement across all DCT service lines.

Responsibilities

• Overseeing daily operations and supervising EHR clinical support, learning, and user experience specialists.
• Drives workflow and system optimization to improve user experience and EHR adoption, collaborates with clinical and operational stakeholders.
• Supports employee development through coaching, performance management, and professional growth.
• Aligning multiple service lines to establish clear, fair prioritization based on clinical impact and organizational goals.
• Managing system changes that affect multiple workflows while minimizing disruption through coordinated planning, testing, and training.
• Addressing user resistance to new workflows or optimizations while supporting adoption and productivity.
  
  

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Minimum Qualifications

Demonstrated leadership experience may include any of the following:

• Experience as a supervisor, team lead, lead worker, or project lead
• Completion of a State leadership development program, such as Emerging Leaders Institute (ETL) or Senior Leadership Institute (SLI)
• Completion of a similar or equivalent leadership development program through another organization
• A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:
• • 1+ years of identifying issues, goals, and strategic actions
  • 100+ hours per year time commitment
    

AND

Two Years Of Experience With Strategic Planning, Data Analysis, And Troubleshooting IT/clinical Issues In The Area Of Electronic Health Records. Experience Must Demonstrate The Following

• Strong communication, collaboration, and change-management skills in supporting business processes and electronic solutions.
• Experience with supervisory oversight of day-to-day Health Informatics operations planning, organizing and directing technical and administrative activities to staff and partners to ensure consistent, high-quality service delivery.
• Experience with training principles, adult learning techniques, and effective instructional delivery.
• Experience working in a team environment and incorporating multi-disciplined interests into decisions and actions.
• Experience in negotiation, conflict resolution and consensus building with diverse groups to solve difficult and sensitive problems.
• Partnering with stakeholders at all levels of the organization, technical teams, and leadership to prioritize work, align strategic objectives, and drive continuous improvement.
• Experience leading a new initiative that includes integration with numerous partners.
  
  

Preferred Qualifications

• Bachelor's Degree in Informatics, health care IT, computer science, or related technical field.
• Strong analytical, problem solving, and process improvement skills.
• Ability to communicate effectively with clinical, technical, and executive stakeholders.
• Knowledge of healthcare regulations, standards, and best practices related to health informatics division or area specific required information
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Heidi Schurmann at heidi.schurmann@state.mn.us or 651-539-7190.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Heidi Schurmann at heidi.schurmann@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Office of Equal Opportunity at Accommodations.DCT@state.mn.us or call 651-539-7243.

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if they: 1) meet service requirements and have a verified service-connected disability rating of at least 30%; 2) provide qualifying documentation verifying the disability; and 3) meet all Minimum Qualifications identified in this posting. To be considered under this legislation you must submit all documentation before the closing date to: heidi.schurmann@state.mn.us .

About Direct Care And Treatment

DCT operates a highly specialized behavioral health care system that serves people with mental illness, substance abuse disorders, and developmental and intellectual disabilities. This includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Annual increases
• Low-cost medical, dental, vision, and prescription drug plans
• • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.