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Added 22 mins ago
EI
Senior Planner (Facility Services) - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…(EIPS) and surrounding areas. The position provides planning services and expertise in the areas of land use planning, school site planning, capital planning, facilities planning, boundary…
Added 22 mins ago
PV
Supply Registered Early Childhood Educator (2026-2027)
Peterborough Victoria Northumberland and Clarington Catholic District School Board
Peterborough, ON
- Full-time
…population. In our efforts to ensure an inclusive, diverse and representative workforce, we will value, promote and encourage the hiring of staff from under-represented…
Added 22 mins ago
General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
The General Manager serves as an ambassador of the company and is responsible for day-to-day administration of services; financial operations; planning, development, implementation;…
Added 22 mins ago
Customer Service Representative I
Kastle Systems
Calgary, AB
At Kastle, the best Client Services Representative is genuinely excited to help customers. You will serve as a daily business contact for an assigned group of customers in a face paced…
Added 52 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 52 mins ago
C
Financial Service Representative
CIBC
Delta, BC · Ladner, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 52 mins ago
M
GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…experiences needed to effectively navigate programs, processes, and…
Added 52 mins ago
Personal Support Worker
Halton Region
Oakville, ON · V - Post Inn Village Long Term, V -
You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for…
Added 52 mins ago
Health Care Aide - Certified
Winnipeg Regional Health Authority
Emerson, MB
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…
Added 52 mins ago
Bilingual Customer Service Representative, Travel Insurance
Recrute Action
QC · Sherbrooke, Montréal, Quebec
Join the travel assistance and insurance services sector for our client through a permanent hybrid work opportunity. Enjoy a competitive salary, comprehensive group benefits, a wellness…
Added 52 mins ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 1 hour ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Penetanguishene, ON
- $45,000 to $49,000 CAD / year
- Part-time
As a Member Services Representative (Part-Time):
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Take advantage of our generous RRSP matching program after one year.
Added 1 hour ago
CEO/Head Librarian
City of Kenora
Kenora, ON
…administration, organization and planning of all library operations and services in accordance with policies established by the Board; advises the Board and makes recommendations concerning…
Added 1 hour ago
NC
Manager, Military Integration and Coordination
NAV CANADA
Ottawa, ON
- Full-time
Serve as NAV CANADA’s primary representative for civil-military airspace management, maintaining strategic relationships with key military, government, regulatory, security, and…
Added 1 hour ago
Operating Engineer
Public Service Delivery
Winnipeg, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 1 hour ago
Fire Instructor
Municipal and Northern Relations
Brandon, MB
…at the College, focusing on the fire fighting and emergency services program. The incumbent monitors and evaluates student performance and ensures that courses and programs are kept current…
Added 1 hour ago
RC
Therapeutic Recreation Manager
Retirement Concepts
Chilliwack, BC
- $65,000 to $71,500 CAD / year
- Full-time
…and needs and develops, implements, and evaluates Recreation services in order to meet those…
Added 1 hour ago
S
Director – East Harbor
SYSTRA
Toronto, ON
- Full-time
The GO Expansion program is the largest transit infrastructure program in Canadian history. The GO Expansion Program will transform rail services in the Greater Toronto and Hamilton Area…
Added 1 hour ago
C
Financial Services Representative II
CIBC
Toronto, ON · PCF-Albion
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
CO
Recreation Leader Attendant
City of New Westminster
New Westminster, BC · Century House, British Columbia
- Part-time
- Temporary
Located in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and…

Minnesota Direct Care and Treatment

MHCP Change Coordinator and Educator / Human Services Program Representative 1

Saint-Paul, NB, Canada
St.-Paul, NB, Canada

Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually · Full-time

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Job details

Pay: Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Working Title: MHCP Change Coordinator and Educator

Job Class: Human Services Program Representative 1

Agency: Human Services Dept

Job ID: 96996
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 10/30/2026
Closing Date: 11/12/2026
Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
Division/Unit: DHS-Central Office / HCA MPPS PR Training Homecare
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: Yes, up to 10%
Salary Range: $29.76 - $43.69 / hourly; $62,138 - $91,224 / annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This posting may be used to fill multiple vacancies*

This position exists to monitor evolving Minnesota Health Care Programs (MHCP) information as it pertains to health care providers, in order to educate these providers and others (staff, associations, etc.) about MHCP coverage policies, billing procedures and related intake/delivery system/applications. Each trainer is assigned a number of MHCP provider types and is-or becomes-a subject matter expert in those provider types. Trainers work closely with staff in the Department of Human Services (DHS) divisions to stay up to date on MHCP policy and system changes to keep providers informed and able to do business with DHS/MHCP.

Responsibility Include

Develop expertise of assigned provider types, and build and maintain internal network of DHS staff members who possess subject matter expertise about MHCP in order to maintain and expand knowledge
Coordinate and document MHCP information as needed into existing and/or new DHS provider resources so that this information meets requirements and helps providers do business with DHS
Use MHCP basics and information to plan, develop and conduct workshops/seminars for MHCP enrolled provider organizations, related billing entities, industry panels and conferences, managed care organizations, and internal staff. Delivery methods include classroom presentations, computer lab instruction, focus group facilitation, web conferencing, online training, written instructions, site visits and one-on-one assistance as needed
Assist in functional/business analysis tasks needed to ensure that DHS/MHCP provider intake/delivery systems (MN-ITS, other provider applications) are designed and tested for user acceptance, instructions are written and maintained, and these systems/applications work for provider stakeholders
When assigned, participate in and represent DHS/MHCP on local industry initiatives and committees to bring the public program perspective into these initiatives to most effectively follow the land and, at the same time, reduce negative impacts on the provider community

Minimum Qualifications

Two (2) years professional health care programs or public assistance experience demonstrating the following:

Experience with health care program policy and claims billing systems procedures, including the ability to apply this knowledge to claims billing systems;
Knowledge of health care provider information needs and business practices/processes; AND
Experience providing training, facilitating group presentations or similar audience-based demonstrations.
Technical aptitude and experience using video communication software such as Webex, MS Teams or similar platforms

Bachelor’s degree or higher in public administration, psychology, social work, public health, education or related field may substitute for one (1) year of professional experience.

Preferred Qualifications

Training experience in the health care industry
Extensive knowledge of MMIS, MN-ITS, or other State systems that impact provider business
Extensive knowledge of MHCP policy and claims billing systems procedures
Understanding of large and small-scale computer system design and functioning
Familiarity with Federal and State rules and laws governing Medicaid programs in Minnesota
Demonstrated ability to resolve complex policy or system problems, including the use of conflict resolution, troubleshooting and relationship building skills
Variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Kelly Buckley at kelly.buckley@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at JaKeya.Spencer@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

Apply About employer

More about this job

Responsibilities

Monitor Minnesota Health Care Programs (MHCP) policy and system changes, develop expertise in assigned provider types, and keep providers and internal staff informed. Develop and deliver training, maintain provider resources, support analysis and testing of provider systems, and represent DHS in industry initiatives when assigned.

Requirements

Requires two years of professional health care programs or public assistance experience, including knowledge of health care policy and claims billing systems, provider business needs, and experience delivering training or group presentations. Technical aptitude and experience with video communication platforms are also required; a relevant bachelor's degree or higher may substitute for one year of professional experience.

Skills

Health Care Program Policy
Claims Billing Procedures
Provider Education
Training Delivery
Workshop Facilitation
Public Speaking
Health Care Provider Relations
Business Analysis
User Acceptance Testing
System Documentation
Policy Analysis
Troubleshooting
Conflict Resolution
Relationship Building
Video Conferencing
Medicaid Program Knowledge

Benefits

Paid Vacation And Sick Leave
12 Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Fertility Care
Paid Parental Leave
Pension Plan
Employer-Paid Life Insurance
Short-Term And Long-Term Disability Insurance
Tax-Free Expense Accounts
Professional Development
Tuition Reimbursement
Public Service Loan Forgiveness Program
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Hiring contact

Kelly Buckley

Hiring contact email

kelly.buckley@state.mn.us

Keywords

Minnesota Health Care Programs
MHCP
Medicaid
Provider Education
Health Care Policy
Claims Billing
Provider Enrollment
Provider Applications
MMIS
MN-ITS
Business Analysis
User Acceptance Testing
Training Development
Workshop Facilitation
Web Conferencing
Online Training
Classroom Instruction
Computer Lab Instruction
Focus Group Facilitation
Provider Resources
Managed Care Organizations
Federal And State Medicaid Rules
DHS
Webex
Microsoft Teams
Conflict Resolution
Troubleshooting
Relationship Building

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