Working Title: Salesforce Application Supervisor
Job Class: Systems Supervisor
Agency: Minnesota IT Services
- Job ID: 97667
- Location: St. Paul
- Telework Eligible: Yes -
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 10/29/2026
- Closing Date: 11/09/2026
- Hiring Agency/Seniority Unit: Minnesota IT Services
- Division/Unit: Department of Agriculture
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $43.06 - $73.88 / hourly; $89,909 - $154,261 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 216 - Middle Management Association/MMA
- FLSA Status: Exempt - Executive
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at both the Minnesota Department of Agriculture (MDA) and the Minnesota Board of Animal Health (BAH). The MNIT MDA and BAH teams support technology critical to ensuring food supply integrity and safety, livestock health, and supporting a vibrant agricultural economy for Minnesota.
Under the executive leadership of the MNIT Deputy Chief Business Technology Officer (CBTO), the Salesforce Systems Supervisor provides leadership and oversight of high-level functions for the Minnesota IT (MNIT) Minnesota Department of Agriculture (MDA) Salesforce platform, ensuring its scalability, stability, and alignment with MNIT and Minnesota Department of Agriculture business needs. This responsibility includes a substantial number of varied and complex functions that include building out the technology-side of MDA Salesforce as a service, including staffing, development/security/operations pipelines, agile processes, and support and integrations with legacy systems structures that enable delivery of secure, reliable, and innovative Salesforce solutions.
The position operates within an Agile product team framework. The Salesforce Systems Supervisor partners with the MDA business team and Salesforce Product Owner to balance business priorities with technical delivery roadmap. The supervisor ensures capacity, capability, and delivery practices are followed, supporting iterative development, continuous improvement, and alignment with the priorities and investment decisions of the MDA/MNIT Governance Team. This position builds a positive team culture, promotes morale, and rallies support through consensus and facilitating team building and decision making.
This Position Requires An Employee To Work Onsite At 625 Robert ST N, St Paul, Minnesota At Least 50% Of The Time, With Limited Telework Available. Telework Eligibility Depends On Residence
- Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
- Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
- Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here:
Position requires a minimum of four (4) years of IT related experience in leadership and oversight of high-level Salesforce Management functions.
Experience Must Include
- Experience supervising technical staff, including hiring, work assignment, performance evaluation, discipline, and day-to-day personnel management in accordance with policies and labor agreements.
- Experience providing technical leadership for Salesforce or comparable enterprise application platforms, including oversight of development, configuration, integration, and system enhancements.
- Experience with agile delivery practices, including backlog refinement, sprint planning, sprint reviews, and accountability for timely and high-quality delivery of functionality.
- Experience in IT planning, strategy, and decision-making, including feasibility analysis, cost/benefit evaluation, roadmap development, and alignment of technical work with governance priorities and business needs.
- Experience overseeing DevOps or DevSecOps practices, including CI/CD pipelines, environment management, quality assurance, and compliance with security and accessibility standards.
- Two (2) years of lead work or supervisory experience.
- Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change.
- Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.
Strongly Preferred Qualifications
- Hands-on experience with Salesforce configuration, customization, integrations, and ongoing platform enhancements, including change and release management.
- Knowledge of public-sector or enterprise IT environments, including governance processes, security standards, and collaboration with business partners or product owners.
Preferred Qualifications
- Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve collective goals.
- Experience supervising or leading Salesforce or IT teams, including hiring, coaching, performance management, and fostering inclusive, collaborative work environments.
- Experience managing Salesforce platform enhancements using Agile/Scrum methodologies, including backlog refinement, sprint planning, and iterative delivery.
- Experience with Salesforce DevOps and release management tools (e.g., Gearset, Flosum, Copado, Blue Canvas), including CI/CD pipeline setup and version control using GitHub.
- Experience integrating Salesforce with third-party tools or platforms such as MuleSoft, Microsoft Azure, or SDOCs.
- Knowledge of Salesforce security architecture, including user access controls, permission sets, role hierarchy, and data-sharing models.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
- SEMA4 Records Check (applies to current and past state employees only)
- Criminal History Check
- Reference Check
- Education Verification
- Other legally required checks
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Human Resources at workwithmnit@state.mn.us.
Connect 700 Program
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at workwithmnit@state.mn.us.
Veterans
To be considered for any Veteran's Status, you MUST indicate this on your application.
RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:
- Meet all Minimum Qualifications identified in this posting.
- Meet all of the RSV criteria.
- Submit a copy of your DD-214 form by the closing date to: workwithmnit@state.mn.us
CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:
- Meet service requirements and have a verified service-connected disability rating of at least 30%.
- Provide qualifying documentation verifying the disability.
- Meet all Minimum Qualifications identified in this posting.
- You must submit all documentation by the closing date to: workwithmnit@state.mn.us
Current State Employees
- Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Systems Supervisor position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
- Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.
About Minnesota IT Services
Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your Benefits May Include
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support To Help You Reach Your Career Goals
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) For Work/life Support
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
