Service Manager
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Location:
TSM418230-MARKET VILLAGE SUVARNABHUMI
Overview
Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
TSM418230-MARKET VILLAGE SUVARNABHUMI
Overview
Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
- บริหารและควบคุมการดำเนินงานภายในร้านให้เป็นไปตามมาตรฐานของบริษัท (บริหารยอดขายและต้นทุน Sale/ COG/ COL)
- ควบคุมมาตรฐาน QSC (Quality / Service / Cleanliness)
- ดูแลคุณภาพอาหาร การบริการ และความสะอาดภายในร้าน
- บริหารจัดการทีมงานและจัดตารางการทำงานของพนักงาน
- ควบคุมต้นทุน ยอดขาย และสต็อกสินค้า
- ตรวจสอบคุณภาพอาหารและมาตรฐานการปฏิบัติงาน
- แก้ไขปัญหาเฉพาะหน้าและดูแลความพึงพอใจของลูกค้า
- สรุปรายงานผลการดำเนินงานและประสานงานกับฝ่ายที่เกี่ยวข้อง
More about this job
Responsibilities
Manage restaurant operations to company standards, including sales, costs, food quality, service, cleanliness, and inventory. Lead and schedule staff, resolve immediate operational and customer issues, report performance, and coordinate with relevant departments.
Requirements
The posting does not specify formal education or years of experience requirements. It indicates a mid-senior-level, full-time restaurant management role requiring operational oversight, team leadership, cost and sales control, and a focus on customer satisfaction.
Skills
- Sales Management
- Cost Control
- Quality Control
- Customer Service
- Food Quality Inspection
- Cleanliness Standards
- Team Management
- Staff Scheduling
- Inventory Management
- Problem-Solving
- Customer Satisfaction
- Performance Reporting
- Cross-Functional Coordination
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant Operations
- Sales
- Cost Of Goods
- Labor Cost
- Quality
- Service
- Cleanliness
- Food Quality
- Customer Satisfaction
- Team Management
- Staff Scheduling
- Cost Control
- Inventory
- Operational Standards
- Performance Reporting
- Hospitality
- Food Service