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Added 1 hour ago
Transitions Coordinator - Delta, BC
Tribe Management Inc
Delta, BC
Full-time
…heart. Our property management professionals work alongside product, software engineering, and marketing teams to build smarter solutions for residential communities across…
Added 1 hour ago
Harvest Coordinator, Grower, Delivery Driver
FoodWork
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Part-time
Button Brook Farm is seeking a reliable, organized, and hands-on Harvest Coordinator to support our harvest, packing, and production. This position will play a key role in communicating…
Added 1 hour ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
Full-time
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Added 1 hour ago
Partner Business Coordinator - Lenovo
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Full-time
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Added 4 hours ago
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Full-time
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Added 5 hours ago
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Full-time
The Research Project Coordinator III leads a team in the conduct of one or more clinical and patient-based research studies in addition to taking up the role as the primary contact for…
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Finance Coordinator - Arbutus Medical
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Remote, Canada
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Added 6 hours ago
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$55,138.14 to $77,193.4 CAD / year
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Full-time
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Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
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Added 8 hours ago
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Added 9 hours ago
Project Coordinator, Value Management and Delivery Office, Innovation and Delivery (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
Full-time
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Added 9 hours ago
Quality Document Coordinator (40580)
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$22 to $28 USD / hour
Other
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Added 10 hours ago
Spare Parts Coordinator
Husky Technologies
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Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 10 hours ago
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Added 12 hours ago
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Mint Green Group

eCommerce Coordinator

Pointe-Claire, QC, Canada

Pay: SALARY RANGE: $55,000 to $60,000
Job type: Full-time
Apply by: Oct 22, 2026
Experience: 0–2 years of experience in customer service, ecommerce, retail or a related field
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Note To All Interested Candidates:

Character matters.

Sure, we’re looking for an all-star player who has the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.

Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to us but are values we push ourselves to work by and inspire in others.

We’re a passionate group of hard-working people, obsessed about sales and service.

We know nothing matters more than a happy customer and that saying “that’s not my job” gets us nowhere.

We know how fun it feels to win, and love pushing ourselves towards that rush.

As a leading sports-lifestyle distribution company with over 52 years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.

The good news? YOU could be a part of it.

REPORTS TO: Director of eCommerce

LOCATION: Pointe-Claire

SALARY RANGE: $55,000 to $60,000

POSITION SUMMARY:

As an eCommerce Coordinator, you'll get a front-row seat to how a multi-brand ecommerce operation runs. You'll flex across customer service, merchandising and operations for our portfolio of brands.

This is a generalist role built for someone proactive and curious. Your day-to-day will shift with the team's priorities, and you'll be expected to pick up new tools, workflows and brand knowledge quickly. It's an ideal entry point into ecommerce for someone who wants to learn how a team operates, across multiple brands, before specializing.

Essential Functions

Customer Service Support

Respond to customer inquiries in a timely, professional and personable manner across all communication channels
Assist customers with product information, order status, shipping updates and general support
Escalate complex issues to the appropriate team member when needed

Merchandising Support

Support product listings, descriptions and catalog updates across brands
Help maintain accurate product data in our PIM and Shopify
Assist eCommerce Merchants with assortment updates and site setup

Order Entry & Management

Accurately enter and manage orders, including custom or made-to-order items, within internal systems
Monitor order progress and proactively provide updates to customers throughout the lifecycle
Coordinate replacements, corrections or exchanges as needed
Support order edits or adjustments prior to fulfillment when required

Ad Hoc Support

Support the eCommerce team across functions as needs arise
Assist with administrative tasks and ongoing operational initiatives

Skills And Experience

0–2 years of experience in customer service, ecommerce, retail or a related field
Naturally proactive and curious, with genuine interest in learning how an ecommerce business operates end-to-end
Foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation.
Excellent communication skills (written and verbal) with the ability to handle customer interactions professionally and empathetically
Highly detail-oriented with strong accuracy
Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
Experience with ecommerce platforms (e.g., Shopify) is an asset
Bilingual (English/French) is an asset
Intermediate Excel skills (data entry, basic analysis, vlookup) preferred
Foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation.

WHY JOIN MINT GREEN GROUP?

Mint Green Group is a trusted North American distributor and growth partner for some of the world’s most recognized sports and lifestyle brands. We combine the entrepreneurial pace and accountability of an independent organization with the opportunity to represent iconic global brands.

At Mint Green, we believe in doing the right thing, bringing the right mindset, keeping the bar high, and doing work that makes us proud. If you are excited by the opportunity to take ownership, build strong partnerships, and contribute to a team that takes personal responsibility in driving excellence, we would love to hear from you!

Some of what we offer:

Competitive group insurance plan – Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs
Investing in your future – RRSP matching plus at-source contributions to your TFSA and RRSP
Professional growth support – Dedicated funding for learning and development
Meaningful employee experience – Budgeted activities, events, and services designed to truly engage our team based on real employee feedback
Recognition & rewards – We celebrate individual contributions through equitable, competitive compensation, company-wide bonuses, and ongoing performance and salary reviews
Exceptional onboarding – A best-in-class program that helps you integrate quickly, ramp up faster, and start making an impact right away
Hybrid work model – we embrace a balance of in-office & remote work that complements employee wellbeing, collaboration & productivity.

Mint Green Group is committed to providing an inclusive and accessible recruitment experience. Accommodations are available upon request throughout the recruitment process.

Apply About employer

More about this job

Responsibilities

The eCommerce Coordinator will manage customer service inquiries, product listings, and order processing across multiple brand platforms. They will also support the eCommerce team with administrative tasks and operational initiatives to ensure smooth daily business functions.

Requirements

Candidates should have 0-2 years of experience in customer service, retail, or eCommerce and possess strong organizational and communication skills. Proficiency in Excel and familiarity with eCommerce platforms like Shopify are preferred, along with a proactive interest in generative AI tools.

Skills

Customer service
E-commerce
Merchandising
Order management
Shopify
PIM
Data entry
Excel
Generative AI
Communication
Time management
Organizational skills
Attention to detail
Problem solving

Benefits

Group insurance plan
Health coverage
Dental coverage
RRSP matching
TFSA contributions
Professional growth support
Company-wide bonuses
Performance and salary reviews
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer Service
Merchandising
Shopify
PIM
Order Management
Excel
Generative AI
Data Entry
Retail
Distribution
Operations
Inventory Management
Product Data
Logistics
Administrative Support
Bilingualism

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