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Added 1 min ago
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
Strong customer service and communication skills
Added 16 mins ago
Retail Support Associate (Seasonal) | TELUS Station Mall, Sault Ste Marie
Decisive Farming by TELUS Agriculture
Sault Ste. Marie, ON
Temporary
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 16 mins ago
Full Time Sales Representative (Koodo) | Cross Iron Mills
Decisive Farming by TELUS Agriculture
Rocky View No 44, AB · Rocky View County, AB
Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 16 mins ago
Retail Support Associate (Seasonal) | TELUS Oshawa Centre
Decisive Farming by TELUS Agriculture
Oshawa, ON
Temporary
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 16 mins ago
The Shoe Co. - Supervisor Part-time
DSW Designer Shoe Warehouse
Sudbury, ON · Greater Sudbury, ON
Part-time
…the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to…
Added 16 mins ago
Retail Counter Sales
Pick Your Part
ON · Ontario, Canada
Full-time
Responsible for providing a superior customer service experience to all walk-in customers.
Added 16 mins ago
Store Manager (Koodo) | Londonderry Mall
Decisive Farming by TELUS Agriculture
Edmonton, AB
Full-time
Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
Added 16 mins ago
Store Manager (Koodo) | Kingsway Mall
Decisive Farming by TELUS Agriculture
Edmonton, AB
Full-time
Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
Added 32 mins ago
Assistant Location Manger
Service Corporation International
Hamilton, ON
Full-time
Manage frontline supervisor’s responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company’s market strategies, values, and goals.
Added 32 mins ago
Sales Associate
Staples Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 32 mins ago
Conseiller(ère) beauté Beauty Advisor - Tom Ford
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Montreal, QC
Full-time
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Added 46 mins ago
Structural Forensic Engineer - Calgary, Alberta, Canada
Pario Engineering & Environmental Sciences
Calgary, AB
Full-time
…is dynamic, motivated, and passionate about their career to support the Calgary…
Added 46 mins ago
Client Engagement Representative
CIBC
Kamloops, BC · Valleyview, AB
Full-time
Customer Service, Digital Literacy, Financial Processing, Group Problem Solving, Interpersonal Interactions, Oral Communications, Relationship Building, Teamwork, Written Communication
Added 46 mins ago
Theatre Manager - Cineplex Odeon Westshore
Cineplex
Langford, BC · CPX Westshore
Full-time
Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
Added 46 mins ago
Assistant Manager
EssilorLuxottica Group
Vancouver, BC
Previous experience in leadership position within retail & customer service industry
Added 46 mins ago
Retail Store Associate Part Time Winners Richmond Hill Heights Plaza
The TJX Companies, Inc.
Richmond Hill, ON
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 46 mins ago
CAN Winners Store 0319 - Dufferin Mall Temporary PT Sales Associate
The TJX Companies, Inc.
Toronto, ON
Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 hour ago
GARAGE - Seasonal Sales Associate - Upper Canada Mall
Groupe Dynamite
Newmarket, ON
Temporary
…visits into long-term relationships with the brand. You’ll also support the daily flow of the store, keeping everything running smoothly while upholding our brand and visual…
Added 1 hour ago
Retail Finance Manager_CA
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Full-time
The Retail Finance Manager is responsible for promoting and managing all aspects of Brandt Finance services to support wholegoods sales for Brandt Tractor Ltd. This role focuses on…
Added 1 hour ago
Full-Time Dairy Supervisor @ Our Broadmead Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Full-time
…accurate and timely fashion. The Clerk will deliver exceptional customer service, foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and…
Added 1 hour ago
Account Manager- Ag Retail
Crop Management Network Inc.
Mayerthorpe, AB
Full-time
…to sustaining local farms for generations to come. With ag retail locations across Alberta, CMN is proud to be Alberta’s largest independent ag retailer. We support the success of our…
Added 1 hour ago
Part Time Tailor
Tailored Brands
Toronto, ON
Support sales staff by providing tailoring insights that enhance product knowledge and improve the customer experience.
Added 1 hour ago
assistant (e) gérant (e) de magasin, Val D'Or, QC
Starbucks Coffee Company
Val-d'Or, QC
$52,600 to $63,050 CAD / year
Full-time
Two years of experience in managing a retail or customer service team
Added 1 hour ago
Sales Manager
Brandt Group of Companies
Mississauga, ON
Full-time
Establish and nurture strong relationships with key customers, retail and wholesale partners, and internal teams (Parts and Service) to drive growth and customer satisfaction.
Added 1 hour ago
Greeting Card Merchandiser (PT)
Carlton Cards
Toronto, ON · North York, ON
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…

Mint Green Group

Sales Support Coordinator

Pointe-Claire, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: 1-3+ years of experience in customer service, sales support, or order management, ideally within apparel, consumer goods, or wholesale distribution.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Note To All Interested Candidates:

Character matters.

Sure, we’re looking for an all-star player who has the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.

Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to us but are values we push ourselves to work by and inspire in others.

We’re a passionate group of hard-working people, obsessed about sales and service.

We know nothing matters more than a happy customer and that saying “that’s not my job” gets us nowhere.

We know how fun it feels to win, and love pushing ourselves towards that rush.

As a leading sports-lifestyle distribution company with over 52 years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.

The good news? YOU could be a part of it.

REPORTS TO: Senior Manager, Sales Support

LOCATION: Montreal

Position Summary:

The Sales Support Coordinator supports the day-to-day execution of orders and customer service for our licensed brands, including ’47 and Fan Favorite. This role serves as a key liaison between customers, Sales Representatives, internal teams, and U.S. brand partners, ensuring accurate order processing, timely issue resolution, and a high standard of service. The successful candidate is detail-oriented, proactive, and comfortable managing high volumes in a fast-paced, seasonal environment, while leveraging tools such as NuOrder and internal systems to drive operational efficiency. Guided by our values of Respect, Commitment, Creativity, Teamwork, and Fun, this role contributes directly to exceptional customer experiences and the continued growth of our sports-lifestyle brands.

Essential Functions:

Ensuring the smooth and accurate execution of order entry, including the correct application of discounts and commissions.
Become a NuOrder “ninja”, to provide customers and Sales Reps with support in using the platform to manage their business with greater independence.
Provide timely and helpful responses to customers and Sales Reps, moving them from problem to resolution with minimal stress.
Be proactive in identifying recurring issues and elevating these issues to the broader operations team so they can be prevented in the future.
Be proactive in staying in touch with what’s going on with our brands from the standpoint of marketing, social, and PR, so you can share newsworthy updates about the growth of the brands that our customers are buying from us.
Prepare and research return authorization requests from customers.
Prepare and research short shipment/over shipment requests from customers.
Communicate daily with product and sales teams to ensure that pertinent information about order changes, delays, or new opportunities are being channeled out to the Sales Reps and customers.
Collaborate with eCommerce team to ensure stock levels, pull samples and provide return authorizations.
Be the liaison between customers and ‘47 Brand USA for product images.

Skills And Experience

1-3+ years of experience in customer service, sales support, or order management, ideally within apparel, consumer goods, or wholesale distribution.
Strong attention to detail, with experience managing order entry, discounts, and commission application accurately.
Comfortable learning and troubleshooting order management platforms (e.g., NuOrder) to support both customers and internal teams.
Excellent written and verbal communication skills, with a customer-first approach to problem-solving.
Experience researching and processing return authorizations, short/over shipments, or similar order discrepancies.
Strong organizational skills, with the ability to manage high order volumes and shifting priorities during peak seasonal periods.
Proactive mindset, with the ability to identify recurring issues and flag them for process improvement.
Comfortable collaborating cross-functionally with sales, product, and eCommerce teams.
Genuine interest in the brands and industry, with curiosity about marketing, social, and PR updates relevant to customers.
Proficiency in Excel and general comfort with ERP or order management systems.
Foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation.

WHY JOIN MINT GREEN GROUP?

Mint Green Group is a trusted North American distributor and growth partner for some of the world’s most recognized sports and lifestyle brands. We combine the entrepreneurial pace and accountability of an independent organization with the opportunity to represent iconic global brands.

At Mint Green, we believe in doing the right thing, bringing the right mindset, keeping the bar high, and doing work that makes us proud. If you are excited by the opportunity to take ownership, build strong partnerships, and contribute to a team that takes personal responsibility in driving excellence, we would love to hear from you!

Some of what we offer:

Competitive group insurance plan – Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs
Investing in your future – RRSP matching plus at-source contributions to your TFSA and RRSP
Professional growth support – Dedicated funding for learning and development
Meaningful employee experience – Budgeted activities, events, and services designed to truly engage our team based on real employee feedback
Recognition & rewards – We celebrate individual contributions through equitable, competitive compensation, company-wide bonuses, and ongoing performance and salary reviews
Exceptional onboarding – A best-in-class program that helps you integrate quickly, ramp up faster, and start making an impact right away
Hybrid work model – we embrace a balance of in-office & remote work that complements employee wellbeing, collaboration & productivity.

Mint Green Group is committed to providing an inclusive and accessible recruitment experience. Accommodations are available upon request throughout the recruitment process.

Apply About employer

More about this job

Responsibilities

The Sales Support Coordinator manages day-to-day order execution and serves as a primary liaison between customers, sales representatives, and brand partners. This role ensures accurate order processing, resolves customer issues, and supports operational efficiency using platforms like NuOrder.

Requirements

Candidates should have 1-3+ years of experience in customer service or sales support, preferably within the apparel or wholesale distribution industry. Proficiency in Excel, order management systems, and a proactive approach to problem-solving are essential for this role.

Skills

Order management
Customer service
Sales support
NuOrder
Excel
ERP systems
Data entry
Communication
Problem-solving
Attention to detail
Organizational skills
Cross-functional collaboration
Generative AI
Return authorization
Inventory management

Benefits

Group insurance plan
Health coverage
Dental coverage
RRSP matching
TFSA contributions
Professional growth support
Company-wide bonuses
Performance and salary reviews
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Sales Support
Order Management
Customer Service
NuOrder
Apparel Industry
Wholesale Distribution
ERP
Excel
Generative AI
Return Authorization
Inventory
Cross-functional Collaboration
Marketing
Public Relations
Social Media
Order Entry
Commission Application
Operational Efficiency
Sports-lifestyle Brands
Brand Partners

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