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Minto

Pool & Fitness Representative

185 Lyon Street North, Ottawa, ON, K1R 7Y4, Canada

Hiring Pay Range: $18.50-19.50 per hour · Part-time

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Job details

Pay: Hiring Pay Range: $18.50-19.50 per hour
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

POOL & FITNESS REPRESENTATIVE

Location: 180 Kent Street, Ottawa, Ontario

Build what's next at Minto

Working at Minto means being part of something bigger - where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued - they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

Competitive compensation
Peer-to-peer recognition platform that celebrates your contributions
Professional development and learning support to fuel your growth
Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Pool & Fitness Representative is responsible for the Pool & Fitness Centre (PFC) facilities and ensures that all policies, procedures, and regulations are adhered to while delivering outstanding customer service to our members.

Here’s how you’ll contribute

Provides excellent customer service to guests and member by professionally handling questions and complaints as well as providing facility tours and membership registrations/renewals;
Performs regular facility walk-through in order to supervise and monitor the gyms, pool, sundeck and change rooms facilities;
Ensures on-going completion of daily cleaning responsibilities;
Ensures on-going maintenance of all PCF facilities by placing service/maintenance calls for broken, damaged, defective items;
Perform water tests and adjusts chemicals in swimming pool and whirlpool as required;
maintains current qualification: CPR-C, WHMIS ;
Enforces all gyms and pool rules/regulations and safe practices including ratios and age requirements;
Assists PFC team to achieve department goals such as maintaining high guests satisfaction scores and membership numbers;
Continuously pursues cost effective alternatives to improve financial performance in all areas;
Other duties within the scope, spirit and purpose of the job, as requested by management.

What you bring to the team

Here’s what will help you stand out. And even if you don’t tick every box - we believe in your potential and are here to support your growth.

Education: High school is required. A University Degree or College Diploma is considered an asset..

Specialized Skills, Knowledge, and Abilities:

Open to new grads or those completing a Personal Training Certificate
Microsoft Office (Word, Excel and PowerPoint), Outlook
Communication skills (listening, verbal and written)
Problem Solving skills
Good Judgment
Interpersonal skills
Initiative and creative
Attention to detail
Emotional intelligence

Hiring Pay Range: $18.50-19.50 per hour

Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location where the position is being filled.

Ready to build your future with us?

Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive - professionally and personally.

Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful - together.

About Minto

Our mission to build vibrant communities begins with the people who make it all possible - our employees. Named one of Canada’s Best Managed Companies, we’re proud of our 70-year legacy and dedicated to delivering more - more growth, more purpose, and more impact - for our employees, homeowners, residents, and the neighbourhoods we serve.

Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at hrrecruitment@minto.com.

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More about this job

Responsibilities

The Pool & Fitness Representative is responsible for overseeing facility operations, including gym and pool supervision, maintenance, and water quality testing. They also provide excellent customer service by assisting members with inquiries, facility tours, and membership management.

Requirements

Candidates must have a high school diploma, with a university degree or college diploma considered an asset. Essential qualifications include CPR-C and WHMIS certifications, along with strong interpersonal and communication skills.

Skills

Customer service
Facility maintenance
Water testing
CPR-C
WHMIS
Microsoft Office
Communication skills
Problem solving
Interpersonal skills
Attention to detail
Emotional intelligence
Fitness facility supervision

Benefits

Competitive compensation
Peer-to-peer recognition platform
Professional development
Learning support

Visa sponsorship

Not detected in the job text

Keywords

Pool & Fitness Representative
Facility Management
Customer Service
CPR-C
WHMIS
Microsoft Office
Membership Sales
Water Testing
Gym Supervision
Facility Maintenance
Personal Training Certificate
Communication
Problem Solving
Emotional Intelligence
Professional Development

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