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Added 1 min ago
Akira Back General Manager (Full-Time)
AccorHotel
Ottawa, ON
Full-time
Reporting to the Director of Restaurant & Bar, the Akira Back General Manager is responsible for ensuring the Venue’s ascension to being recognized as one of the top restaurants in Ottawa.…
Added 15 mins ago
Product Assortment & Demand Manager
耐克森中国
Markham, ON
Full-time
The Product Assortment & Demand Manager is responsible for governing the company’s product portfolio while ensuring alignment between customer demand, supply availability, and operational…
Added 15 mins ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
Toronto, ON
Full-time
Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders
Added 1 hour ago
Senior Market and Trading Specialist
RBC Dominion Securities
Vancouver, BC
Full-time
This role will be working closely daily with the Senior Portfolio Manager and the successful candidate at minimum will have ADVANCED Excel skills. As an invaluable internal partner and…
Added 1 hour ago
Preventive Medicine (Public Health Services)
Calian in Space & Technology
Gagetown, NB
Full-time
Communicable disease investigation and reporting;
Added 1 hour ago
Bilingual Analyst - Special Investigations Unit (SIU)
Echelon Insurance
Westmount, QC
Full-time
Reporting to the SIU Manager, the SIU Analyst is responsible for the identification and analysis of suspicious claims, development of fraud detection and prevention tools through data…
Added 1 hour ago
Manager, Collections
Rogers Bank
North Vancouver, BC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 1 hour ago
Senior Systems Engineer
Aviso
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
Reporting to the Director, Technology Support Services, the Senior Systems Engineer is responsible for independently operating, engineering, and improving Aviso's hybrid infrastructure…
Added 1 hour ago
Senior Data Engineer, Temporary
Aviso
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Temporary
Reporting to the Sr Director, Data Platform Delivery and Engineering, the Data Engineer is responsible for designing, building, and collaborating with Development, Security, and TSP Ops…
Added 2 hours ago
Assistant Manager, Reign
AccorHotel
Toronto, ON
Full-time
To conduct, under the guidance of the Restaurant General Manager & Food and Beverage Director, such functions as interviewing, hiring, employee orientation, training, on the job…
Added 2 hours ago
Chief Operating Officer
Cedar Strong Prevention & Intervention Society
Hope, BC
Full-time
Direct Reports: Manager of Housing, Manager of Programs, Manager of Outreach Services, and Manager of Youth & Family Services
Added 2 hours ago
Portfolio Administrator
Aviso
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Administrator is responsible for the daily portfolio administration of Credential's Separately Managed Account (SMA) programs and…
Added 2 hours ago
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
Full-time
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 2 hours ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 2 hours ago
Product Owner - Asset Management, Temporary
Aviso Wealth
Remote, Canada
$70 to $85 CAD / hour
Full-time · Remote
Reporting to the Supervisor, the Product Owner is responsible for managing the product backlog and will work closely with our skilled Delivery Teams to bring the product vision to life. The…
Added 4 hours ago
Senior Accounting Manager
Civello Queen St. Salon & Spa
Canada
Full-time
Role Description The Senior Accounting Manager is a full-time, on-site role based in Toronto, ON. This position oversees day-to-day accounting operations, including managing the month-end…
Added 5 hours ago
Manager, Centre of Excellence in Hypertension and Vascular Health
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Manager will oversee a portfolio of concurrent research programs spanning the full research continuum, from project conception and funding through regulatory approval, implementation,…
Added 5 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…University Health Centre conducts patient-oriented clinical and epidemiological research aimed at improving the diagnosis, treatment and lived experience of people with endometriosis.…
Added 5 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 6 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Execute high-level spend analysis and part level cost analysis to identify trends and patterns for global reporting and communicating areas of cost savings opportunity
Added 6 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Ensure data consistency and integrity across systems and reporting
Added 6 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…to support the development of Husky's ESG Report, including data collection, stakeholder coordination, content development, and report preparation. The role will also involve researching…
Added 6 hours ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 6 hours ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Utilize data analytics and reporting tools to support operational decision-making and performance improvement.
Added 6 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
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Reporting to the Clinical Manager Access & Flow, the BCHS Hospital to Home (H2H) Coordinator in collaboration with the patient, family/supports, physician, and members of the clinical team…

MINTZ GLOBAL SCREENING INC

Bilingual Screening Agent

Montreal, QC, Canada

Pay: $17.6 to $18 CAD / hour
Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Screening Agent

Reporting to the Manager of Verifications, the Screening Agent is responsible for the meticulous daily processing of Mintz Global Screening. This role requires adherence to established company protocols and a thorough understanding of, and compliance with instructions from superiors. The primary responsibilities include conducting comprehensive verifications of references at all levels, including but not limited to employment verifications, references, academic diplomas, professional accreditations, and other services provided by the company. The Screening Agent must ensure all services are executed in accordance with company procedures and industry standards.

The Screening Agent should demonstrate strong communication skills, exhibiting discipline, organization, and attention to detail. They must possess the ability to work effectively both independently and within a team environment. Additionally, the agent should maintain an above-average focus on customer service, ensuring client satisfaction and service excellence, and thrive in a fast-paced work setting, managing time efficiently and handling multiple tasks concurrently.

The ideal candidate will have proven experience in a similar role or related field, exceptional organizational skills, and attention to detail. Strong communication skills, both written and verbal, are essential. The candidate must be able to maintain confidentiality and handle sensitive information with discretion, and should be proficient in relevant software and technology used in the screening process.

.Responsibilities:

To effectively support the delivery of high-quality services and meet client expectations as outlined in service contracts, the Screening Agent shall:

Execute verification work using the available tools and remain updated on new services, procedures, and applicable laws.
Acquire the necessary consent documents for the requested verification.
Understand clearly the nature and limits of the mandate given by the client.
Conduct regular monitoring according to customer needs and respond to their questions in a timely manner.
Provide results to the clients according to established procedures and suggest other avenues of research if necessary.
Meet client service deadlines.
Make outbound calls and answer incoming calls to complete verifications.
Ensure compliance with the company's standards of privacy and security.
Collaborate with team members to ensure excellent customer service is provided.
Maintain good relationships with colleagues and supervisors.
Maintain a clean and operational working environment.
Understand and apply the problem-solving policy ("Escalation process") if necessary.
Refer to the team leader for advice, answers to questions, and to inform them of any problematic situations.
Perform other duties as assigned by supervisors to support departmental objectives and contribute to team success.

Required Qualifications:

Knowledge and Education

Hold a minimum of a high school diploma or an equivalent qualification from a recognized Canadian institution.
Excellent verbal and written communication skills in the official languages (Quebec-French / Ontario-English); bilingualism is considered a strong asset.

Experience, Skills, and Abilities

A minimum of one (1) year of experience in customer service.
Experience in human resources or recruitment is an asset.
Excellent computer skills, including proficiency with web tools, conventional databases, or other tools used to perform audits.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), with the ability to effectively utilize these tools for documentation, data analysis, and communication.
Strong organizational skills, autonomy, and attention to detail.
Ability to clearly communicate research results.
Good verbal and written communication skills.
Aptitude for working both in a team and individually.
Ability to adapt and work effectively in a changing environment.

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More about this job

Responsibilities

The Screening Agent is responsible for conducting comprehensive verifications of employment, academic, and professional credentials while adhering to company protocols. They must manage client inquiries, maintain accurate documentation, and ensure all services are delivered within established deadlines.

Requirements

Candidates must hold at least a high school diploma and possess a minimum of one year of experience in customer service. Proficiency in Microsoft Office and strong verbal and written communication skills in English and French are required.

Skills

Customer service
Data verification
Attention to detail
Communication skills
Time management
Microsoft Office Suite
Database management
Confidentiality
Problem solving
Organizational skills
Bilingualism
Research
Documentation
Data analysis

Visa sponsorship

Not detected in the job text

Keywords

Screening
Verification
Employment verification
Reference checks
Customer service
Microsoft Office
Word
Excel
Outlook
Data entry
Compliance
Privacy
Security
Human resources
Recruitment
Audits
Bilingual
Documentation
Research
Administrative

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