Find work in Canada.

347,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
H
Maintenance Services Worker
HealthCareersInSask.ca
Leader, SK
- Part-time
Facility: Leader and District Integrated Healthcare Facility
Added 13 mins ago
SC
Part-Time Security Guard
Securitas Canada
Yorkton, SK
- Part-time
Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000…
Added 13 mins ago
HR
Senior Legal Counsel
Holt Renfrew
Toronto, ON
- Full-time
Excellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as required
Added 28 mins ago
NA
Heavy Equipment Operator (Dozer D9 - D11) (Kearl)
North American Construction Group Inc.
Fort McMurray, AB
- Up to $56.5 CAD / hour
- Temporary
NACG are seeking DOZER OPERATORS to join our remote mining site team in the Fort McMurray area. This is your opportunity to join one of the safest and largest contracts in the region. For…
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Tomken, Mississauga, ON
- $19 to $21 CAD / hour
- Full-time
…dedicated, and mature individuals interested in joining our team. Join us at our Tomken Store in Mississauga, ON and become an important part of a company where the sky is the…
Added 28 mins ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving…
Added 42 mins ago
AH
Environmental Services
Alberta Health Services
Fort Macleod, AB
- Part-time
…Values, and as an integral member of the Environmental Services Team, the Environmental Services staff is responsible for routine cleaning, collection of general waste, and upkeep of the…
Added 42 mins ago
AH
Manager
Alberta Health Services
Rocky Mountain House, AB
- Full-time
…managing staff performance, managing a unionized sector, promoting team development, teamwork, establishing and maintaining effective working relationships with multidisciplinary teams to…
Added 43 mins ago
AM
Sr. Manager - RTL Design Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
We are seeking a highly motivated Silicon RTL Design Manager to join the Security IP (SECIP) Design team. The team is responsible for the architecture, design, implementation, and…
Added 1 hour ago
CC
Future Opportunities - Clinical Consultant Pharmacist
CareRx Corporation
Lethbridge, AB
- Full-time
…pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 1 hour ago
CC
Pharmacy - Pharmacy Assistant, L1
CareRx Corporation
Cambridge, ON
- $18.5 to $20 USD / hour
- Full-time
…pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 1 hour ago
CC
Clinical Consultant Pharmacist - GTA East
CareRx Corporation
Toronto, ON
- $105,000 to $115,000 USD / year
- Full-time
…pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 1 hour ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Our fully integrated Fire/EMS team responds with courage, compassion, and commitment offering firefighting, advanced life support, helicopter medical and rescue services, and more. Working…
Added 1 hour ago
TH
Orthopédagogue au primaire et au secondaire
TELUS Health
Montreal, QC
- Full-time
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center…
Added 1 hour ago
CC
Clinical Consultant Pharmacist
CareRx Corporation
Kelowna, BC
- Full-time
…pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 2 hours ago
RF
Shipper and Receiver/Forklift Operator
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…and opportunities for professional growth with an industry leader in manufacturing within innovative and excellent work…
Added 2 hours ago
BR
Health and Safety Coordinator
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · CAN - SRGI Office - BC
- Full-time
Wright Canada Holdings is a prominent leader in several environmental services industries, representing our family of companies across Canada and is comprised of Spectrum Resource Group,…
Added 2 hours ago
E
Field Service Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 2 hours ago
Crisis Unit Practitioner
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the CSU Clinical Team Leader, and in collaboration with the CSU Nurse and Crisis Workers, the incumbent is responsible for providing an individualized…
Added 2 hours ago
Nurse 3 - Crisis Stabilization Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the CSU Clinical Team Leader, and in collaboration with the Crisis Unit Practitioner and Crisis Workers, the incumbent is responsible for providing…
Added 2 hours ago
Janitorial Services Manager
Kandor
Victoria, BC
We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning,…
Added 2 hours ago
General Labourer
eCycle Solutions Inc.
Chilliwack, BC
…with a fully integrated approach. We are a certified industry leader with a national footprint that focuses on data security and environmental sustainability while maximizing the value of…
Added 2 hours ago
C
AI Lead Architect, Software and Platforms Architecture (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 2 hours ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
As the senior technical leader, you will define the technical vision, lead an engineering team, establish engineering standards, and drive the adoption of AI-enabled software engineering…

Miratech

Library Scientist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

The Library Scientist builds the information architecture that Genesys Cloud AI runs on. The client has been explicit that taxonomy, searchability, and content structure are the critical prerequisites for AI knowledge surfacing in Genesys Cloud and for any later bot development. No amount of platform capability compensates for a knowledge base that is unstructured, inconsistently tagged, or unsearchable - the AI will retrieve from it either way, and the quality of what it returns is set here.

This is a specialist, deliverable-heavy role, and the most technically consequential of the three for AI outcomes. The successful candidate is a trained information professional who can analyse a real, messy, high-volume content set and produce a taxonomy and metadata model that holds up under production load and under machine retrieval.

Responsibilities:

Analyse the current knowledge base content and structure. Assess the existing content inventory - volume, format, ownership, age, duplication, structural consistency, and current tagging practice. Document the current state and the specific structural problems that are suppressing findability.
Conduct a Baseline Content Analysis of 100–200 pilot articles. Perform a detailed article-level assessment across the pilot set: accuracy, currency, readability, reading level, completeness, duplication, structural consistency, and tagging quality. Produce scored findings and a remediation profile that can be extrapolated to the full corpus.
Execute a Search Behaviour Analysis. Analyse actual search logs and agent and self-service search behaviour - query volume, top queries, zero-result and low-result queries, abandonment, refinement patterns, and the vocabulary gap between how users search and how content is written. Translate findings into concrete taxonomy and synonym requirements.
Build the Taxonomy Blueprint, designed for AI retrieval. Design the taxonomy - hierarchy, facets, controlled vocabularies, synonym rings, and the rules governing where content sits and how it relates. Design for the dual audience of internal agents and public self-service, and for the third consumer that will matter most in Phase 4: the Genesys AI layer that retrieves, summarises and answers from this corpus. Validate the structure with business line subject matter experts and test it against real queries.
Structure content for machine consumption. Specify how articles should be scoped, chunked and written so that Genesys AI knowledge surfacing and virtual agents retrieve the right passage rather than the right-ish document. Define article granularity, heading structure, answer-first writing patterns, and the disambiguation rules that prevent two near-identical articles from producing contradictory AI answers.
Define the metadata and tagging model. Specify the metadata schema - required and optional fields, value sets, inheritance rules, audience and jurisdiction markers, lifecycle and review-date fields, and the tagging conventions authors will follow. Define how metadata drives search relevance, filtering, and content targeting.
Optimise searchability across both keyword and semantic retrieval. Specify and test the search configuration - relevance tuning, synonym and acronym handling, stemming, boosting, and result presentation - and assess how the content performs under Genesys Cloud's natural-language and semantic search as distinct from literal keyword matching. Establish baseline search performance measures and the target improvement, and define the measures by which AI answer quality will be judged once knowledge surfacing is enabled.
Establish content governance at the information level. Define content standards, lifecycle and review cadence, ownership at the article and category level, and the quality criteria content must meet to be published. Work with the Senior Business Consultant so that the Governance Playbook and the taxonomy are a single coherent model rather than two parallel documents.
Observe proofs of concept with a specialist eye. Attend PoC sessions and test, specifically, whether Genesys Cloud can carry the complex tagging structures, faceted search, and multi-audience content model that will be built in Phase 4 - and whether its AI retrieval returns accurate, attributable answers from the pilot corpus. This is the single most important technical validation in the evaluation, and it is this role's responsibility to make the call.
Transfer knowledge to the client's content team. Document the model so that the client's own authors and content owners can apply it, and run the working sessions that build that capability.

Qualifications

Master of Library and Information Science (MLIS/MISt) or an equivalent information science qualification. This is a genuine requirement, not a preference - the role is named for the discipline.
5+ years applying information science in an enterprise or digital context: taxonomy design, metadata modelling, controlled vocabularies, information architecture, or enterprise search.
Demonstrated experience designing and implementing a taxonomy and metadata model for a production content environment, with examples of the deliverables produced.
Practical experience with enterprise search behaviour analysis - working with search logs, diagnosing zero-result and relevance failure, and tuning search configuration.
Working knowledge of taxonomy and metadata standards and the ability to apply them pragmatically (SKOS, Dublin Core, ISO 25964, schema.org).
Demonstrable understanding of how information architecture affects AI and natural-language retrieval quality - why structure, granularity, duplication and tagging determine what a knowledge-surfacing or virtual agent capability returns.
Ability to conduct structured, scored content analysis at article level and report findings clearly to a non-specialist audience.
Eligible to obtain and hold a Government of Canada security clearance.

Nice to have:

Hands-on experience with the Genesys Cloud knowledge base and its authoring and optimisation tooling. Failing that, a comparable contact centre knowledge platform - Salesforce Knowledge, ServiceNow Knowledge Management, Zendesk Guide.
Direct experience preparing a content corpus for AI, retrieval-augmented generation, or virtual agent consumption - chunking, structure, grounding, and the relationship between content hygiene and model output quality.
Experience establishing AI answer-quality evaluation - measuring accuracy, attribution and failure modes of a retrieval-based assistant against a known content set.
Government, public sector, or academic library background, with familiarity with plain-language standards, WCAG accessibility requirements, and records management obligations.
Bilingual English/French, including experience managing a bilingual taxonomy and parallel content sets.
Experience with KCS (Knowledge-Centred Service) methodology.

Additional Information

Additional information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

The Library Scientist is responsible for designing the information architecture, taxonomy, and metadata models that power AI knowledge surfacing and virtual agents. They will analyze content inventories, search logs, and user behavior to ensure high-quality, machine-retrievable knowledge bases.

Requirements

Candidates must hold a Master of Library and Information Science (MLIS/MISt) or equivalent and possess at least 5 years of experience in information science and taxonomy design. Proficiency in metadata standards and the ability to obtain a Government of Canada security clearance are required.

Skills

Taxonomy design
Metadata modelling
Information architecture
Enterprise search
Content analysis
Search behaviour analysis
Knowledge management
AI knowledge surfacing
Controlled vocabularies
Semantic retrieval
Content governance
Data analysis
Technical documentation
Genesys Cloud
Natural language processing

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities
Team-building events

Visa sponsorship

Not detected in the job text

Keywords

Taxonomy
Metadata
Information Architecture
AI
Genesys Cloud
Search Configuration
SKOS
Dublin Core
ISO 25964
Schema.org
Natural Language Processing
Knowledge-Centred Service
KCS
Content Governance
Semantic Search
Retrieval-Augmented Generation
WCAG
Records Management
Data Analysis
Information Science

Report this job