Find work in Canada.

347,347 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Added 1 hour ago
P
Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
Added 1 hour ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Added 1 hour ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
The AI Model Serving team is the engine behind every production Workday agent and machine learning use case. We own the services that power all production AI workloads, serving as the…
Added 2 hours ago
C
Lead Software Engineer - Enterprise Applications
Citi
Mississauga, ON
- Full-time
Emerging Technologies: Research, prototype, and integrate advances in agent‑based, autonomous, and generative AI technologies.
Added 2 hours ago
M
Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
Contribute to AI optimization, helping ensure digital experiences (e.g., AI‑agent tools, audits) are properly instrumented for analytics, training data capture, and performance insights.
Added 2 hours ago
Research Developer, Frontier AI Incubation, DeepMind
Google
Montreal, QC
…technologies within production environments (e.g., Project Helix, agent workspaces, and intelligent system…
Added 2 hours ago
Software Development Manager, Rendering Foundations
Amazon
Vancouver, BC
…shopping experiences to every surface where customers meet an agent, and that lets those agents compose experiences on their…
Added 3 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Act as a subject matter expert for Workday AI products and capabilities, including Workday Self-Service Agent, Agentic AI solutions, and future platform innovations.
Added 4 hours ago
LLM Engineer
ZS
Toronto, ON
Strong experience in LLM patterns like RAG, Vector DB, Hybrid Search, Agent development, Agentic workflows, prompt engineering, etc.
Added 5 hours ago
A
Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
Added 6 hours ago
A
Principal Software Developer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Added 7 hours ago
S
Asset Protection Partner
sephora.com
Halifax, NS
- $25 to $30 CAD / hour
- Full-time
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 7 hours ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).
Added 7 hours ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
As a Full Stack Developer, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 7 hours ago
B
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
Exposure to agentic AI, including agents capable of planning and tool use, multi-agent workflows, and human-in-the-loop approval patterns
Added 7 hours ago
B
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
Exposure to agentic AI, including agents capable of planning and tool use, multi-agent workflows, and human-in-the-loop approval patterns
Added 7 hours ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
What this role is and is not: This is a hands-on full-stack developer role with some upfront solution design and architecture responsibilities. Most of your time will be spent building,…
Added 8 hours ago
S
Asset Protection Partner
sephora.com
Victoria, BC
- $25 to $30 CAD / hour
- Full-time
Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
Added 8 hours ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Winnipeg, MB
- Full-time
The average agent here earned US$112,000 last year, tax free; US$2.9 million is our best year, not the usual one. There is no salary, so arrive with around six months of savings while you…
Added 8 hours ago
TC
Loss Prevention Store Security Agent
TJX Companies
Halifax, NS
- Full-time
We're seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft…
Added 9 hours ago
M
Cloud Solution Architect (CSA) - Cloud & AI Data
Microsoft
Ottawa, ON
- Full-time
…and database solutions that enable production-scale AI and agent scenarios. You’ll lead technical engagements across architecture design, proof of concepts, and production deployments,…
Added 9 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 9 hours ago
Z
LLM Engineer
ZS
Toronto, ON
- Full-time
Strong experience in LLM patterns like RAG, Vector DB, Hybrid Search, Agent development, Agentic workflows, prompt engineering, etc.
Added 9 hours ago
B
Senior Agentforce Architect
bubblestack
Vancouver, BC
- Full-time
…leading the design and implementation of Agentforce and AI agent solutions on the Salesforce platform. This role includes defining scalable architectures, guiding end-to-end solution…

Miratech

Organisational Design Consultant

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

The Organisational Design Consultant answers the question the other two workstreams cannot: who, specifically, inside the client organisation will own, write, review, approve, and maintain this content once the consultants leave - and does that capacity exist today or does it need to be created?

Enabling a Genesys AI feature does not by itself create value, and that processes, legacy tools, and operating practices will need to change alongside it. This role designs that change at the organisational level. It is a part-time engagement concentrated in two to three months of the overall project, and it should be sequenced to begin once the current-state content and requirements picture is sufficiently developed to design against.

Responsibilities:

Document the current-state organisation. Map the organisational units, roles, reporting lines, and capacity currently involved in knowledge creation and maintenance across the in-scope business lines - tax, individual enquiries, and business enquiries. Identify who performs content work today, formally or informally, and how much of their time it consumes.
Conduct the organisational design analysis. Assess the gap between the current-state organisation and what the target knowledge management operating model requires. Identify capability gaps, capacity shortfalls, unclear or contested ownership, single points of failure, and the places where content work is currently being absorbed informally by people whose job description does not mention it.
Build the Organisational RACI Matrix. This is the central deliverable. Define, at named-role level, who is Responsible, Accountable, Consulted, and Informed for every stage of the content lifecycle - authoring, subject matter review, legal or policy review, official-languages review, accessibility review, publication, periodic review, and retirement. The matrix must be specific enough that the client can act on it: which positions need to be created, which need to be reassigned, and which existing roles need their scope formally amended.
Define the target knowledge management operating model. Specify the structure needed to sustain the capability - whether a central knowledge team, a federated model with embedded content owners in each business line, or a hybrid - with the rationale, the trade-offs, and the resourcing implication of each option.
Produce role profiles and resourcing requirements, including the AI-era roles. Draft position descriptions for the new or amended roles the model requires - knowledge manager, taxonomy steward, content owner, content author - and for the roles the Genesys AI roadmap creates that do not exist in the organisation today: who tunes and retrains the virtual agents, who reviews AI-surfaced answers for accuracy, who owns the feedback loop from AI failure back to content correction. Include competencies, effort estimates, and classification guidance the client needs to resource them through their own staffing processes.
Design the transition and change approach. Set out the sequence for moving from current to target state, the change-management, training, and communication requirements, and the risks - including the realistic constraints of staffing in a federal environment, where creating or reclassifying a position is not a quick exercise.
Align with the governance workstream. Work directly with the Senior Business Consultant so that the Governance Playbook and the RACI Matrix describe the same organisation. Governance that names no owner, and an org model with no governance, both fail.

Qualifications

8+ years in organisational design, operating model design, workforce planning, or organisational effectiveness consulting.
Demonstrated experience producing an organisational design deliverable set that a client implemented - RACI matrices, target operating models, role profiles, and transition plans.
Experience designing operating models for a function that spans multiple business units, where ownership is shared or contested.
Strong stakeholder engagement capability at director and executive level, with the credibility to tell a client that a capability they want is not resourced and will not survive without structural change.
Ability to work effectively in a part-time, concentrated engagement alongside a wider consulting team.
Eligible to obtain and hold a Government of Canada security clearance.

Nice to have:

Prior experience designing the operating model for a knowledge management, content, or digital service function specifically.
Contact centre or shared services operating model experience, particularly where AI or automation changed the shape of agent work and the roles required to support it.
Formal change management credential (Prosci, CCMP) or an organisational development qualification.
Bilingual English/French.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

The consultant will document the current organisational state, identify capability gaps, and design a target knowledge management operating model. They are responsible for building a RACI matrix and defining role profiles to ensure the client can sustain content maintenance after the project concludes.

Requirements

Candidates must have over 8 years of experience in organisational design, operating model design, or workforce planning. They must also be eligible to obtain and hold a Government of Canada security clearance.

Skills

Organisational design
Operating model design
Workforce planning
Organisational effectiveness
RACI matrix
Change management
Stakeholder engagement
Knowledge management
Content strategy
Business process mapping
AI roadmap
Governance
Capacity planning
Role profiling
Transition planning

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Organisational Design
Operating Model
Workforce Planning
RACI Matrix
Knowledge Management
Change Management
Genesys AI
Content Lifecycle
Governance
Digital Transformation
Consulting
Business Analysis
Taxonomy
Virtual Agents
Capacity Planning
Prosci
CCMP
Government of Canada Security Clearance
Stakeholder Engagement
Role Profiles
Transition Planning
IT Services
Automation
Contact Centre
Shared Services

Report this job