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Added 2 days ago
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Software Developer
AppDirect
Montreal, QC
- Full-time
Create readable documentation for external API endpoints and structures. Leverage code from third parties or other teams with guidance.
Added 2 days ago
Software Engineer, Web3 Backend
Robinhood
Toronto, ON
Expertise in backend development using languages such as Go, Python, or Java, with a solid grasp of cloud-native architectures.
Added 2 days ago
A
Test Automation Analyst
Accenture
Mississauga, ON · Montreal, QC
- Full-time
…using programming languages such as TypeScript, JavaScript, Java, Python, or C#, and are eager to grow your expertise in test automation and software…
Added 2 days ago
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Java Developer with ETL
Synechron
Montreal, QC · Greater Montreal Metropolitan Area
- $80,000 to $85,000 CAD / year
- Full-time
We are seeking a highly skilled and adaptable Senior Java Developer to join our dynamic, global engineering team. The ideal candidate thrives in fast-paced, ever-evolving environments and…
Added 2 days ago
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Java Developer
Synechron
Calgary, AB
- Full-time
We are seeking a highly motivated Java Backend Developer, the ideal candidate will have strong experience in Java, Spring Boot, RESTful APIs, microservices, cloud platforms, databases, and…
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Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while…
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M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…and maintain reliable full-stack applications. You will use Java and Spring Boot to develop scalable backend services, Angular or React with TypeScript to create responsive user…
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 2 days ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while…
Added 2 days ago
A
Test Automation Analyst
Accenture
Mississauga, ON
- Full-time
…using programming languages such as TypeScript, JavaScript, Java, Python, or C#, and are eager to grow your expertise in test automation and software…
Added 2 days ago
AI
IVR Application Developer – Cisco CVP/ Amazon Connect
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Experienced in CVP in Java, API integration, sharing data between IVR and agent desktop, customer self-service solutions.
Added 2 days ago
AI
Amazon Connect Engineer – Contact Center, AWS, IVR & Java
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Experience integrating Amazon Connect with AWS Lambda, DynamoDB, API Gateway, S3, and CloudWatch.
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Software Engineer - Front End
Microsoft
Vancouver, BC
- Full-time
…coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent…
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eTrading Full Stack Engineering - Network
HSBC
Toronto, ON
- Full-time
Build network automation with Ansible and a high-level language such as Python or Java including application programming interface (API)-driven configuration and data validation
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eTrading Full Stack Engineering - Compute
HSBC
Toronto, ON
- Full-time
Bring strong automation skills with Ansible and a high-level language such as Python or Java including application programming interface (API) integration, idempotent configuration and…
Added 2 days ago
NC
SWIM Software Developer
NAV CANADA
Ottawa, ON
- Full-time
…backend microservices in an object orientated language like Java to support our in-house Enterprise Service Bus. Microservices will be deployed to our Container Orchestration Platform based…
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Back End Developer
Mantu
Montreal, QC
- Full-time
Strong hands-on expertise with Java, Spring Boot, microservices architecture, API development, and application integration.
Added 2 days ago
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Sr Principal Developer
Aspen Technology
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
AspenTech is looking for a talented and energetic Developer to join the Enterprise Operations Platform (EOP) organization. In this position, you will be a member of an Agile development…
Added 2 days ago
Full Stack Engineer, Client Performance and Management Information (CPMI)
HSBC Global Services Limited
Toronto, ON
…while working across the application stack and integrating with Java-based microservices and PostgreSQL. The platform is undergoing modernization to simplify the application landscape,…
Added 2 days ago
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Product Group Technology Lead II (Notify Now)
TD
London, ON · Toronto, ON
- Full-time
…Unified Messaging Platform, Messaging Back Office, and Valet…
Added 2 days ago
T
Manager, Engineering – Easy Apply & Digital Onboarding Platform
TD
Toronto, ON
- Full-time
The successful candidate will oversee the design, delivery, and support of cloud-native applications built using Java, Spring Boot, microservices, event-driven architecture, APIs, and Azure…
Added 2 days ago
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Développeur(euse) Java sénior
CGI
Montreal, QC
- Full-time
CGI is seeking four Senior Java Developers to strengthen our consulting delivery teams in Montréal and Toronto. You will design, develop, modernize, integrate, and support enterprise grade…
Added 2 days ago
C
Automation Tester
CGI
Toronto, ON
- Full-time
…requires strong hands-on automation experience with Selenium, Java, Playwright, and API testing, combined with an understanding of Banking and Capital Markets applications and business…
Added 2 days ago
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Java Angular Full Stack Developer
Citi
Mississauga, ON
- Full-time
The Java Angular Full Stack Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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