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Added 12 mins ago
T
Vice President, Physical & Post Production
Titan1Studios
Canada
- $165,000 to $205,000 CAD / year
- Other
Titan1Studios is seeking a seasoned, forward-thinking Vice President, Physical & Post Production to lead operational, physical, and post-production execution across our expanding slate.
Added 12 mins ago
NR
Manager Strategic Communications
Niagara Region
Thorold, ON
- $121,700 to $143,170 CAD / year
- Full-time
…Strategic Communications, is accountable for the successful delivery of communications services across the corporation. They do this by serving as strategic partners to departments,…
Added 12 mins ago
IG
Change Manager
Insight Global
Toronto, ON
- $68 to $70 CAD / hour
- Contract
- Experience within Agile or Product delivery environments.
Added 14 mins ago
Manager, Capital Projects
Ice River Sustainable Solutions
Feversham, ON
We are seeking an experienced Manager, Capital Projects to lead the planning and execution of industrial equipment installations, facility upgrades, plant modifications and capital projects…
Added 14 mins ago
LS/Consultant- SAP CSV & Data Migration
Infosys
Canada
Lead compliance and validation activities for SAP ECC to SAP S/4HANA transformation and SAP implementation programs.
Added 14 mins ago
DC
Sr. Software Project Manager (Scaled Agile /Device Development)
Danaher Corporation
Guelph, ON · Toronto, ON · Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
Lead planning activities for concurrent hardware and software development programs requiring coordinated integration, validation, and commercial release readiness. Support platform…
Added 14 mins ago
TH
Directeur(trice) expérience client
The Home Depot
Boisbriand, QC
- Full-time
…safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs…
Added 14 mins ago
TH
Tool Rental Technician: Full Time - BEACON HILL
The Home Depot
Canada
- Full-time
The Lead Rental Technician (LRT) serves as the subject matter experts in large equipment (LE) operation and repair. The LRTs are responsible for: ensuring LE rental readiness, providing LE…
Added 14 mins ago
TH
UX WRITER (6 month contract)
The Home Depot
Canada
- Full-time
Added 30 mins ago
Product Developer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Lead communications for manufacturing lead times with our Operations team (XF and delivery dates).
Added 30 mins ago
IF
Intern – Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Participate in the delivery of solutions in different technological environments;
Added 30 mins ago
IF
Senior Project Manager, FinOps & Cloud Foundations
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Senior Project Manager, FinOps & Cloud Foundations, you will lead complex, cross-functional IT initiatives from inception through to the realization of expected benefits. You will…
Added 30 mins ago
IF
Business Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Support delivery planning activities in Azure DevOps and ensure alignment between business needs, solutions, and deliverables.
Added 30 mins ago
IF
IT Analyst
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Assess the business, functional, operational, and technological impacts of proposed changes, and translate needs into clear requirements for design and delivery teams;
Added 30 mins ago
IF
IT Solutions and Data Designer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As an IT Solutions and Data Designer within Corporate IT Solution Delivery, Strategy and Performance, you will play a key role in the design, development, implementation, and evolution of…
Added 30 mins ago
IF
Senior Project Manager, Security
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
You will lead projects from end to end, ensuring predictable, transparent, and value-driven execution. You will also develop an integrated view of cyber resilience initiatives with the…
Added 30 mins ago
IF
Lead Full Stack Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…clients feel confident and secure about their future? As a Lead Full Stack Developer, you will play a key role in the analysis, development, integration, testing, and evolution of robust…
Added 30 mins ago
LC
Engineer - Project
Linamar Corporation
Guelph, ON
- Full-time
…within budget, while meeting or exceeding customer quality and delivery standards. Offer guidance and support to process and manufacturing…
Added 30 mins ago
GO
Senior Policy Analyst
Government of New Brunswick
Fredericton, NB
- Full-time
…accountability requirements for Crown bodies, as well as to lead initiatives and support policy proposals requiring Cabinet…
Added 44 mins ago
CC
Field Technician - Vancouver BC
Cogent Communications
Vancouver, BC
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network…
Added 44 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 44 mins ago
M
Cloud & AI Solution Engineer
Microsoft
Toronto, ON
- Full-time
…Linux, PostgreSQL, and Oracle - to Azure. Beyond migration, you lead customers through modernization using the 6R strategy, containerization best practices, and Azure-native services like…
Added 44 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
…customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you unlimited…
Added 44 mins ago
M
Innovative Data Platform Solution Engineer
Microsoft
Toronto, ON
- Full-time
Lead hands-on engagements - hackathons and architecture workshops - to accelerate adoption of Microsoft’s cloud platforms.
Added 44 mins ago
EI
Systems Engineering Assurance Manager
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Lead systems engineering governance activities and ensure compliance with contractual, regulatory, and industry requirements.

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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