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Added 26 mins ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Our mission is to provide real-time on-orbit connectivity for critical missions, enabling a new era of data-driven intelligence and innovation. With 33 satellites launched to date, Kepler…
Added 42 mins ago
C
PUBLISHING MANAGER
CIRCA
London, ON
- Full-time
CIRCA is a cultural platform for the 21st century. Founded in 2020, it connects art, publishing and technology with the public to create new rituals for a global audience.
Added 1 hour ago
Graphics Software Developer, Chrome
Google
Montreal, QC
For this role as a Chrome Graphics Developer, you will be part of a team based in Montreal working on advancing our graphics stack to support fast and secure rendering for the web platform.
Added 1 hour ago
S
Data Center Technician
Serverfarm
Toronto, ON
- Full-time
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across…
Added 1 hour ago
IB
Senior Business Analyst, Salesforce
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
- $85,309 to $106,636 CAD / year
- Full-time
- Contract
…the successful planning, designing, building, testing, and support of intricate IT challenges, particularly within…
Added 3 hours ago
Q
Sr Staff/Principal DevOps Engineer, Machine Learning Infrastructure and Performance
Qualcomm
Markham, ON
- Full-time
Today, more intelligence is moving to end devices, and mobile is becoming the pervasive AI platform. Building on the smartphone foundation and the scale of mobile, Qualcomm envisions making…
Added 3 hours ago
D
Digital Product Manager - Intelligent Workflows
DNV
Toronto, ON
- Full-time
This role is responsible for translating business, customer, and user needs into digital product capabilities that support the Transformational Trust Initiative and broader digital platform…
Added 4 hours ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…confidentiality, integrity, and availability of key systems and data. You will work closely with client departments to strengthen and evolve security architecture and capabilities,…
Added 4 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
…organic acquisition engine for our fast-growing rewarded gaming platform. This person will own key levers that bring users to Mistplay outside of paid media, including organic social,…
Added 4 hours ago
AG
Senior Manager, Catalyst
Adelphi Group
Toronto, ON
- Full-time
· Stay ahead of media, creator and platform trends and translate insights into recommendations.
Added 4 hours ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
…career with real impact, endless growth opportunities and the support you need to be the best you can…
Added 4 hours ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…are areas you'll implement and improve. You'll partner with platform, data, and AI teams to design robust, production-ready solutions and improve system integration. System scalability,…
Added 4 hours ago
SC
Software Developer
SAP Careers
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
You'll own features and modules end-to-end and work closely with product, data, platform, and AI teams to align on goals and deliver quality results. This team values direct communication,…
Added 5 hours ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
Develop scripts, adapt automation tools and modify existing code when required to support integrations, operational workflows, and platform improvements.
Added 5 hours ago
C
ARO Workstream Lead
Capgemini
Mississauga, ON
- $75 to $95 CAD / hour
Lead detailed design, implementation, security integration, platform engineering, validation, and handover of the enterprise Azure Red Hat OpenShift platform.
Added 5 hours ago
RB
Senior Software Developer - Offensive AI (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Design, build, and maintain agentic workflows and AI-enabled tooling that support Red Team operations, from reconnaissance and analysis to reporting and post-exploitation tradecraft.
Added 5 hours ago
PS
Senior Estimator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
Scrub the indirects. Build and challenge indirect and site-support costs. Supervision, temporary facilities, lighting and temporary power, dewatering, heating and hoarding, camp and travel.…
Added 5 hours ago
UT
Senior BI Developer
Unity Technologies
Montreal, QC
- Full-time
…community.Unity is looking for a Senior Business Intelligence Developer to join our People Analytics team. You'll own the data foundation that the People organization and its leaders rely…
Added 5 hours ago
C
Intermediate Customer Support Specialist
Clio
Toronto, ON
- Full-time
As a Customer Support Specialist for Clio Operate (formally known as ShareDo), you will be responsible for providing reliable technical support to customers using our enterprise SaaS…
Added 5 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
…combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or…
Added 6 hours ago
V
Software Reliability Team Lead / Chef(fe) d'équipe, Fiabilité logicielle
Vention
Montreal, QC
- Full-time
…record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we…
Added 6 hours ago
M
Marketing Lead
MyVeloFit
Ottawa, ON
- Full-time
At MyVeloFit, we’re redefining what’s possible in bike fitting. Our AI-powered platform helps cyclists around the world improve comfort, performance, and enjoyment on the bike, all from…
Added 6 hours ago
TC
IAM Policy, Controls and Compliance Metrics Manager
TMC Canada
Montreal, QC
- Full-time
Support the development and enhancement of IAM's centralized metrics platform, serving as the authoritative source for controls, compliance, escalations, and remediation data.
Added 6 hours ago
J
Chief Technology Officer
Jobgether
Canada
- $225,000 to $275,000 CAD / year
- Full-time
Promote platform thinking through reusable services, APIs, shared components, and common capabilities that can support multiple products and business units.
Added 6 hours ago
C
Cybersecurity Architect
CGI
Mississauga, ON
- Full-time
Define security requirements for cloud identity, networking, workloads, storage, encryption, logging, monitoring, and data protection.

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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