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Added 4 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 4 mins ago
SS
Azure Infrastructure Engineer
Sonata Software North America Inc.
Toronto, ON
- Full-time
Azure Security Engineer Associate; Azure Administrator Associate) Candidates must be able to work independently.
Added 4 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 4 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 4 mins ago
CO
Road Safety Engineer
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Road Safety Management Engineer, the Road Safety Engineer is responsible for implementing road safety plans, projects, and policies required to achieve…
Added 4 mins ago
B
Technical Specialist II
BMO
Toronto, ON
- Full-time
Partner with development, operations, and security teams to design and deliver secure, scalable, and resilient infrastructure solutions
Added 4 mins ago
AI
Platform Engineer
Aptino, Inc.
Brampton, ON
- Contract
Understanding of Azure networking, security, and cloud infrastructure
Added 7 mins ago
Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Technology and Business Transformation team in the Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering position. In this position, you will be responsible for…
Added 20 mins ago
B
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
…advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private…
Added 20 mins ago
Q
Project Engineer - Substation
Qualus
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization,…
Added 20 mins ago
PC
Rotating Equipment Reliability Engineer/Specialist (6-Month Term)
Parkland Corporation
Burnaby, BC
- Other
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 20 mins ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
A leading organization is seeking a highly skilled and experienced Senior Quality Engineer to join its Enterprise Technology and Data team.
Added 20 mins ago
IG
Platform Engineer
Insight Global
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
Insight Global is looking for a Lead AI Engineer to join a leading bank based in Toronto. You will be part of the Cloud Engineering Infrastructure team supporting the platform…
Added 20 mins ago
C
IT Operations Support Engineer
CanDeal
Toronto, ON
- Full-time
…Operations Management and Support) team, the IT Operations Support Engineer ensures the continual operation of CanDeal’s IT infrastructure (on-prem and cloud), services, applications, and…
Added 48 mins ago
ZS
GCP Infrastructure & Cloud SRE Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: GCP Infrastructure & Cloud SRE Engineer
Added 52 mins ago
Software Engineer
Scotiabank
Toronto, ON
As a Software Engineer on Scotiabank’s Data & AI Technology team, you will be involved in designing, building, and scaling our enterprise data catalog and data management solutions…
Added 52 mins ago
E
Ingénieur en développement logiciel de tests (SDET)
EXFO
Montreal, QC
- Full-time
· Créer et maintenir les environnements de test, les données de test, les objets simulés, les simulateurs et l’infrastructure de test conteneurisée.
Added 52 mins ago
Principal Systems Engineer
Mott MacDonald
Toronto, ON
…projects involving multiple systems disciplines and interfaces to infrastructure design, and construction teams. This role will also work closely with our marketing and business development…
Added 1 hour ago
Senior Software Development Engineer, AWS Eventbridge
Amazon
Vancouver, BC
We're looking for a senior engineer who can own the design and delivery of large, complex systems and raise the technical bar across the team. As a Senior Software Development Engineer,…
Added 1 hour ago
BS
Application Delivery Network Engineer
Brainhunter Systems Ltd
Canada
- Contract
The Senior Network Migration & Application Connectivity Engineer is responsible for enabling the successful migration, modernization, and ongoing operation of business applications across…
Added 1 hour ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are looking for Senior Forward Deployed Engineer - Spread Products (Financing & Securitization). These are Hybrid contract to Hire roles in Toronto,DT. If you have the relevant skills…
Added 1 hour ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Solution Architect / Lead EBO Engineer – Building Automation Systems
Added 1 hour ago
JW
Software Engineer II, Platform
Jobs Web3
Toronto, ON
- Full-time
As a SE II Engineer, Platform you will play a critical role helping to advance Ripple's production infrastructure and release pipelines. Infrastructure Engineers at Ripple are a hybrid of…
Added 1 hour ago
A
Lead Electrical Engineer
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
We are seeking an experienced Lead Electrical Engineer to play a key role in the delivery of a first-of-a-kind Small Modular Reactor program in Ontario. This position offers the opportunity…
Added 1 hour ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Working knowledge of security and identity frameworks such as OAuth 2.0, LDAP, Kerberos, and Vault integration, with experience operating in regulated environments.

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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