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Added 4 mins ago
DG
Housekeeping Leader - Chef d'équipe à l'entretien ménager - Campement minier (Fly-in/fly-out)
Dexterra Group
Quebec, QC
- Full-time
Observer et signaler toute réparation ou dommage nécessaires dans l’aire de travail au gestionnaire. Utiliser le protocole de bons de travail émis par le client;
Added 4 mins ago
DG
Housekeeping Leader - Chef d'équipe à l'entretien ménager - Campement minier (Fly-in/fly-out)
Dexterra Group
Montreal, QC
- Full-time
Observer et signaler toute réparation ou dommage nécessaires dans l’aire de travail au gestionnaire. Utiliser le protocole de bons de travail émis par le client;
Added 7 mins ago
RT
Gestionnaire en consultation / Consulting Manager - PACE
Rio Tinto
Montreal, QC
- Full-time
Livrer de manière autonome un ou plusieurs projets à la fois, en gérant l’interface et en assurant une étroite collaboration avec le client du projet et ses équipes;
Added 7 mins ago
NA
Health and Safety Advisor
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
…at NACG’s operating sites. To enable ownership of safety by project /site leaders and their teams by providing them with proactive coaching and expert HSE guidance. Long term success is…
Added 20 mins ago
EN
Level 3 Rope Access Technicians
Echo NDE
AB · Red Deer County, AB
- Full-time
Echo NDE is currently seeking an experienced IRATA Level 3 Rope Access Technician to support project-based work at client sites throughout Alberta.
Added 20 mins ago
EN
Senior Eddy Current Analyst
Echo NDE
Fort Saskatchewan, AB
- Full-time
Lead the review, analysis, and interpretation of complex Eddy Current inspection data in accordance with approved procedures, specifications, codes, and client requirements.
Added 20 mins ago
I-
Business Consultant / Business Effectiveness
IFG - International Financial Group
Toronto, ON
- Contract
Our client, a leading Canadian financial institution, is looking for an experienced Business Consultant to support financial governance, project coordination, resource management,…
Added 20 mins ago
FG
Glazing Service Account Manager
Flynn Group of Companies
Victoria, BC
- $95,000 to $105,000 CAD / year
- Full-time
…Manager leads both office and field teams to deliver high-quality services. This role focuses on building client relationships, managing operations, and driving business…
Added 20 mins ago
EN
API / National Board Inspector
Echo NDE
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of services is tailored towards maintenance, integrity, construction for both…
Added 22 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
…documentation and reporting, managing CRM data, supporting client communications, and ensuring the sales process operates efficiently from opportunity through project…
Added 37 mins ago
FG
Glazing Service Account Manager
Flynn Group of Companies
Victoria, BC
- Full-time
…Manager leads both office and field teams to deliver high-quality services. This role focuses on building client relationships, managing operations, and driving business…
Added 37 mins ago
GV
Directeur de projet Hydro/Hydro Project Director
GE Vernova
Brossard, QC
- Full-time
People Management: Build, lead and coach a committed Project team guaranteeing the highest-level performance for each project. Define Project goals and objectives, evaluate performance…
Added 48 mins ago
C
Salesforce Omnistudio Lead
Cognizant
Toronto, ON
- $70,000 to $120,000 CAD / year
- Full-time
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest…
Added 48 mins ago
S-
Manager, Business Continuity & Operational Resilience - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
…dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin America and in select markets in Europe and…
Added 48 mins ago
WI
Senior Project Management - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Are you a visionary leader driven to deliver complex projects and help shape thriving communities? As a Senior Project Manager – Land Development & Municipal Engineering, you will lead…
Added 48 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 48 mins ago
C
Mainframe Technical Lead
Cognizant
Toronto, ON
- Full-time
Cognizant is seeking an experienced Mainframe Technical Lead to join our team supporting a leading banking client. This full-time position is based in Toronto, Ontario, Canada, and follows…
Added 48 mins ago
SS
Finance Project Manager
Soho Square Solutions
Montreal, QC
- Contract
We're hiring a Finance Project Manager to join a finance transformation team supporting the finance and tax functions of a BFSI client. You'll run PMO coordination, end-to-end finance…
Added 52 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Plan, manage, and lead the delivery of system requirements in alignment with standards and frameworks. Provide technical leadership and work in close partnership with various partners and…
Added 52 mins ago
Manager, Business Continuity & Operational Resilience - Toronto, ON
Scotiabank
Toronto, ON
…dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin America and in select markets in Europe and…
Added 52 mins ago
KI
Quality Manager
KBR, Inc.
Calgary, AB · Nisku, AB
- Full-time
KBR is seeking an experienced Quality Manager to lead the implementation and execution of the project's Quality Assurance and Quality Control (QA/QC) program for a major LNG project. This…
Added 52 mins ago
Manager, Child Intervention - Grand Prairie, AB
Government of Alberta
Grande Prairie, AB
…children, youth, families, and communities? Children and Family Services – North Region is seeking an experienced Manager, Child Intervention to lead dedicated teams delivering critical…
Added 52 mins ago
TS
Coordo. Opérations Clients | Customer Ops Coordinator
Tarkett Sports
Montreal, QC
- Full-time
…clientèle, en veillant à ce que chaque interaction avec un client soit gérée avec efficacité, professionnalisme et empathie. Ce poste suit un horaire hybride à notre bureau de Montréal et…
Added 1 hour ago
EE
Electrical Engineer
Envari Energy Solutions
Hawthorne, NS · Ottawa, ON
- Full-time
…tactical advice related to energy infrastructure products and services with a focus on innovation and customer value. The Engineer identifies, designs and implements energy infrastructure…
Added 1 hour ago
SC
ERP Global Transformation Director (70311934)
Sodexo Canada Ltd
Mississauga, ON
- Full-time
Grow your career with a company that shares your passion! Our Sodexo team has an exciting new client opportunity to join Sodexo as our next ERP Global Transformation Director located in…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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