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Added 14 mins ago
RC
Temporary Custodian - REPOST
Renfrew County District School Board
Killaloe, Hagarty and Richards, ON · Killaloe, ON
- Temporary
Under the supervision of the head custodian and/or area supervisor, performs a variety of custodial duties such as routine cleaning, routine building and equipment maintenance, opening and…
Added 14 mins ago
CI
Satellite Control Technician
Calian in Space & Technology
Montreal, QC
- Full-time
The Satellite Control Technician (SCT) is responsible to the Supervisor, Satellite Operations (SSO) and plays a critical role in the operation and maintenance of satellite systems. This…
Added 29 mins ago
N
Extrusion Operator
Novolex
Orangeville, ON
- Full-time
Under the direction of the Supervisor and designated Shift Leads, this position is responsible for the efficient set-up and operation of the blown film extrusion lines.
Added 29 mins ago
N
Press Operator
Novolex
Orangeville, ON
- Full-time
The Sr. Press Operator will take direction from the Supervisor and will ensure efficient shift operations in the Press Department through effective Leadership and the use of safety and…
Added 59 mins ago
AC
flour mill machine operator
Avantis Coopérative
Saint-Philippe-de-Néri, QC
- Full-time
Inform supervisor of mechanical malfunctions or product irregularities
Added 1 hour ago
UO
Assistant Supervisor
University of Waterloo
Waterloo, ON
- Full-time
Assist with supply ordering, inventory control, cash controls and security of all storage and servery areas.
Added 1 hour ago
SH
Journeyman HVAC
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…of preventative maintenance and repairs as directed by the Supervisor and Manager of Facility…
Added 1 hour ago
CC
Kitchen Helper - Night Shift - Job ID J0826-0196
Columbia College
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Casino Dishwasher is responsible for maintaining sanitary conditions within the food services…
Added 1 hour ago
CC
Kitchen Helper - Job ID J0826-0195
Columbia College
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Casino Dishwasher is responsible for maintaining sanitary conditions within the food services…
Added 1 hour ago
TH
Associé(e) Location d'outil (temps plein)
The Home Depot Canada
Quebec, QC
- Full-time
Added 1 hour ago
GE
Hotel 1st Cook Little Chief 1pm to 9:30 Pm
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 1 hour ago
GE
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a…
Added 1 hour ago
TH
Paint Sales Associate Part Time - 7062 Clareview
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Added 1 hour ago
TH
Lumber Sales Part Time - TORONTO CURITY
The Home Depot Canada
Toronto, ON
- Part-time
Added 1 hour ago
TH
Lumber Sales Part Time - TORONTO DUFFERIN & STEELES
The Home Depot Canada
Toronto, ON
- Part-time
Added 1 hour ago
SH
Messenger
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
\Directly accountable to the Supervisor Central Dispatch Materiel Handling, the Messenger Participates in the operation of Central Dispatch to provide services within Deer Lodge Centre.…
Added 1 hour ago
TH
Associé(e) préparation des commandes, de nuit (temps plein)
The Home Depot Canada
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
Reports to Service Desk Department Supervisor
Added 2 hours ago
DT
customer service associate I
Dollar Tree Stores
Sarnia, ON
- Part-time
Maintain security of cash and protect company assets
Added 2 hours ago
TH
Milk Prep Room Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Take direction from supervisor and provide input regarding overall improvement of the area. Report any errors and concerns to supervisor.
Added 2 hours ago
AA
Industrial Electrician
AGS Automotive Systems
Cambridge, ON
- Full-time
Reporting to the Maintenance Supervisor, the Electrician is responsible for, but not limited to, diagnosing, and remedying any electrical problems in the plant.
Added 2 hours ago
GC
Industrial Mechanic (Millwright), Shovel and Drill Maintenance
Glencore Canada
Sparwood, BC
- Full-time
Reporting to the Shovel and Drill Supervisor, Industrial Mechanics (Millwrights) in our maintenance departments are responsible for inspect, troubleshoot and diagnose the root causes of…
Added 2 hours ago
CN
Indigenous Water Operator Apprentice
Civeo North America
Fort McMurray, AB
- Full-time
Performs other duties as directed by supervisor.
Added 2 hours ago
SW
Maintenance Technician
STAGE Windows & Doors
Concord, ON
- $28 to $30 CAD / hour
- Full-time
Performing assigned daily repairs, and emergency and preventative maintenance, the Maintenance Supervisor will complete repair records and logs as required review work orders, estimate time…
Added 2 hours ago
TC
Temporary Full Time Customer Service Representative, Recreation (3 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Supervisor of Customer Service, the Customer Service Representative achieves an exceptional level of customer service, resolving the majority of client issues, complaints…
Added 2 hours ago
TC
Part Time Security - Community Schools
The Corporation of the Town of Ajax
Ajax, ON
- Part-time
Reporting to the Facility Supervisor, the Security - Community Schools staff are responsible for the opening and closing of the Community School for permit holders, assisting department…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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