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Added 5 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 5 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 5 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 21 mins ago
H
Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Senior Quality Engineer (Data Platforms & Cloud)
Added 21 mins ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
As a Senior Quality Engineer, you will be responsible for defining and implementing quality assurance processes, developing automated tests, identifying and mitigating risks, and ensuring…
Added 52 mins ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Senior DevOps Engineer with a strong focus on Python development to join our dynamic Technology team. In this intermediate-level position,…
Added 1 hour ago
CI
Principal Engineer, Risk and TFM Technologies
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Principal Engineer, Risk & Total Fund Management Technology, you will define architectural direction and elevate engineering excellence across critical investment technology platforms…
Added 1 hour ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are looking for Senior Forward Deployed Engineer - Spread Products (Financing & Securitization). These are Hybrid contract to Hire roles in Toronto,DT. If you have the relevant skills…
Added 1 hour ago
T
Senior Quality Engineer
TEEMA
Toronto, ON
- Contract
We’re looking for a Senior Quality Engineer with strong experience in data quality, QA automation, and enterprise data platforms.
Added 1 hour ago
PX
Sr. Data Platform Engineer
Project X
Toronto, ON
- Full-time
We are seeking a Senior Data Platform Engineer for our enterprise client. This is a senior, hands-on role focused on modernizing and strengthening a data platform built around Snowflake,…
Added 1 hour ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 2 hours ago
A
Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
Provide senior hands-on engineering leadership for the Orb enterprise data platform, combining solution delivery, technical assurance, production support, release coordination, and coaching…
Added 3 hours ago
M
Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are currently looking for a Senior DevOps Engineer to contribute to the development of our cloud infrastructure and platform tooling, embed security into our engineering lifecycle, and…
Added 5 hours ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure…
Added 6 hours ago
LC
Sr. Software Engineer (Salesforce), Specialty Health Technology
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Software Engineer (Salesforce) - Specialty Health Technology
Added 6 hours ago
A
Staff Developer
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
Provide senior hands-on engineering leadership for the Orb enterprise data platform, combining solution delivery, technical assurance, production support, release coordination, and coaching…
Added 6 hours ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team within the Finance and Risk Platform group is a dynamic, high-performing, and fast-paced team supporting enterprise credit risk applications used for the Bank’s…
Added 8 hours ago
SA
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, ON
- Full-time
…market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational…
Added 12 hours ago
EG
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
- Full-time
Développeur(-euse) de logiciels sénior(e) (contenu)
Added 13 hours ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 14 hours ago
F
Senior Software Engineer
Fleetworthy
AB · Edmonton, AB
- Full-time
The Senior Software Engineer is a hands-on technical contributor embedded in our agile development organization, helping build and deliver our next-gen compliance platform. You bring the…
Added 14 hours ago
F
Senior Software Engineer
Fleetworthy
AB · Edmonton, AB
- Full-time
Senior-level full stack developer with Dev Lead Experience
Added 15 hours ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot,…
Added 15 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Prince George, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…
Added 15 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Kelowna, BC
- Full-time
We are seeking a hands-on Salesforce Platform and AI Engineer to design, build, and scale secure, data-driven solutions that advance CCS’s mission. This role combines Salesforce…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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