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Added 1 min ago
Network Engineer
Capgemini
Toronto, ON · Mississauga, ON
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 1 min ago
Data Engineer - Analytics
Capgemini
Montreal, QC
Engineer observability solutions that proactively monitor configuration changes, control performance, operational trends, risk signals, and testing outcomes.
Added 14 mins ago
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Identity Specialist II (Identity and Access Management - IAM Engineer II)
WorkSafeBC
Richmond, BC
- Full-time
…Identity Specialist II, you’ll design and operate modern identity solutions using ForgeRock (Ping Identity), SailPoint, and Microsoft Entra ID, directly influencing how secure access is…
Added 14 mins ago
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Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
We overpay for the right people. We'd rather pay a premium for an engineer who embodies this and multiplies the team than save money on someone who doesn't.
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Fredericton, NB
- Full-time
Are you an experienced Marine Structural Engineer looking to progress your career? We're looking for a Senior Marine Structural Engineer to join our growing team. We are open to filling…
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Montreal, QC
- Full-time
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- Full-time
Professional Engineer license in Ontario (or pursuing);
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Planner / Scheduler
Raise
Toronto, ON · North York, ON
- Full-time
Interpret business and project requirements and translate them into effective scheduling solutions.
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Python Developer
VBeyond Corporation
Toronto, ON
- Full-time
Backend Engineer – Python (API & Platform Engineering)
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Senior Instrumentation Control and Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…highly motivated Senior Instrumentation, Control & Electrical Engineer to join our Retube Tooling & Field Services team. This role provides an exciting opportunity to contribute to the…
Added 15 mins ago
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Servicing Delivery Lead
Capital One
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- Full-time
Continuously re-engineer existing workflows into target-state solutions, reducing manual effort and driving enterprise-wide operational efficiency.
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Senior Software Engineer - AI/ML
Hach
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- $120,000 to $145,000 CAD / year
- Full-time
Reporting to the Director of Engineering & Predictive Analytics, the Senior Software Engineer will contribute to the technical development of Aquatic Informatics' predictive analytics…
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Software Engineer I
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with foundational .NET, Python, and SQL skills. Working with guidance from senior team members, the successful candidate will…
Added 29 mins ago
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Lead Instrumentation & Control Engineer, Resources
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
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Added 30 mins ago
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Senior Project Manager - Transportation Engineering & Planning
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Ottawa, ON
- Full-time
…management, development planning, mobility studies, smart mobility solutions, campus planning, freight access, and much more. Our group helps define and create the places, networks and…
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Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
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Project Manager
AgileGrid Solutions
Canada
- Full-time
Soucy is a leading innovator in the manufacturing industry, dedicated to delivering high-quality solutions across various sectors including agricultural, industrial, recreational, and…
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AI Tools Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We support the development of orchestration-focused solutions that require data gathering, reasoning, and structured output.
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DevOps Engineer/SRE
Envision Technology Solutions
Toronto, ON
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Forward Deployed AI Engineer – System Test Automation
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- Contract
We are seeking a Forward Deployed AI Engineer (FDE) to accelerate the real-world adoption of AI within our End-to-End System Test Automation. This role focuses on taking AI tools and…
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Senior Full stack Engineer - Node/Angular
Iris Software Inc.
Toronto, ON
- Contract
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Added 1 hour ago
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Electrical Engineer
Dillon Consulting Limited
Halifax, NS
- Full-time
We are currently seeking an Electrical Engineer to join our Halifax team. As our pipeline of new and ongoing projects continues to expand, you will have the opportunity to make an immediate…
Added 1 hour ago
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Hardware Engineering Co-op
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
You will be a part of the Hardware Development team and report to a Senior Engineer that is responsible for New Product Development, Sustaining, and/or VAVE. If you thrive in a fast-paced…
Added 1 hour ago
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Cloud Architect
Agilus Work Solutions
Toronto, ON
- $60 to $80 CAD / hour
- Contract
We are looking for a Senior Business Intelligence Engineer to support the development of a Consolidated Ad Revenue Reporting platform. This role sits at the intersection of Data…
Added 1 hour ago
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Lead Electrical Engineer
Danaher Corporation
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Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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