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Added 10 mins ago
SB
Senior Hydraulics and Capacity Engineer
South Bow
Calgary, AB · Manulife Place
- Full-time
We are seeking a Senior Hydraulics and Capacity Engineer to provide technical leadership and strategic oversight of operational capacity management for South Bow's crude oil pipeline…
Added 1 hour ago
V
Embedded Firmware Engineer - Energy Storage (Controls & Connectivity)
Verdyn
Oakville, ON
- Full-time
…energy value chain, combining engineering, technology, and operations expertise to create resilient, efficient systems. Team members collaborate in a dynamic environment where innovation,…
Added 1 hour ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 3 hours ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 3 hours ago
SM
Instrumentation & Controls Engineer - Project Lead
Solaris Management Consultants Inc
Surrey, BC · Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
As an Instrumentation and Controls Engineer – Project Lead, you will play a key role in leading the design, implementation, and commissioning of instrumentation and controls systems for a…
Added 4 hours ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 4 hours ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants,…
Added 4 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 4 hours ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot,…
Added 5 hours ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot,…
Added 6 hours ago
Manager, Project Execution
Toronto Hydro
Toronto, ON
Strong knowledge of the electrical distribution system, utility design, civil infrastructure, construction standards and operations
Added 7 hours ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
Most of your experience is in internal IT, help desk, endpoint, hardware, network, infrastructure, cloud operations, systems administration, infrastructure maintenance, or service…
Added 7 hours ago
WI
Senior Mechanical Engineer (Plant Design)
WSP in Canada
Mississauga, ON
- Full-time
As a Senior Mechanical Engineer within our Mine Process & Mine Infrastructure group, you will shape the systems and infrastructure that power Canada’s most complex industrial and mining…
Added 8 hours ago
M
Software Engineer - Front End
Microsoft
Vancouver, BC
- Full-time
The Observability Experiences team is hiring a Software Engineer 2 to build the next generation of tools and technologies for monitoring services and infrastructure in Azure and Microsoft…
Added 8 hours ago
S
DCN HR Representative
SLB
Calgary, AB
- Full-time
SLB is seeking a motivated DCN HR Representative to support our Data Center infrastructure solutions business. The HR Representative is responsible for providing support to line managers in…
Added 10 hours ago
B
Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought. Botpress is the enterprise-grade AI agent platform for customer support - built…
Added 10 hours ago
L
Security Engineer
LiveKit
Canada
- Full-time
…Security Engineers to build the security foundations for that infrastructure. You will join a small Trust team that covers security, IT and compliance, and you will own real parts of the…
Added 10 hours ago
AW
Software Development Engineer II, AWS Identity - IAM Identity Center
Amazon Web Services (AWS)
Toronto, ON
- Full-time
AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging…
Added 11 hours ago
OC
Metallurgy Supervisor
Orano Canada
SK · Saskatchewan, Canada
- $134,550 to $158,300 CAD / year
- Full-time
Provide technical support/context to all Mill departments (Operations, Maintenance, Safety, Environment etc.) in an expedient and sustainable manner
Added 11 hours ago
AI Engineer Intern (Masters)
Electronic Arts
Vancouver, BC
As a Software Engineer with expertise in AI/ML systems and platform development, you will help create a scalable AI Platform.
Added 12 hours ago
RH
Engineering Superintendent
Robert Half
Quesnel, BC
- Full-time
…facility. You will work closely with engineering, maintenance, operations, contractors, consultants, regulatory agencies, and other stakeholders to ensure projects are delivered safely,…
Added 12 hours ago
HW & SW Applications Admin 1
Celestica International LP
Toronto, ON
DevOps & Infrastructure Skills: Practical administrative experience managing Azure DevOps, Jira, Git repositories, CI/CD pipelines, and containerization systems (Docker/Kubernetes).
Added 12 hours ago
C
HW & SW Applications Admin 1
Celestica
Toronto, ON
- Full-time
DevOps & Infrastructure Skills: Practical administrative experience managing Azure DevOps, Jira, Git repositories, CI/CD pipelines, and containerization systems (Docker/Kubernetes).
Added 12 hours ago
ES
Cloud Engineer
Euna Solutions
ON · Oakville, Ontario
- Full-time
Euna Solutions' cloud infrastructure team is responsible for the security, reliability, and efficiency of the systems that power critical SaaS products used by public sector organizations.…
Added 13 hours ago
BT
Account Executive - Full-Cycle (North America)
Botpress Technologies Inc.
Montreal, QC
- Full-time
Most companies are running support on ticketing systems built in 2007, with AI bolted on as an afterthought. Botpress is the enterprise-grade AI agent platform for customer support - built…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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