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Added 8 mins ago
JH
Flexographic Press Operator
Jones Healthcare Group
London, ON
- $31.28 to $34.75 CAD / hour
- Full-time
…products while ensuring safety, efficiency, and compliance. You'll lead by example on the production floor, support continuous improvement initiatives, and help maintain the standards that…
Added 8 mins ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
As a Medical Radiation Technologist (MRT) II, you will perform specialized technical radiological imaging examinations on patients for the purpose of disease and pathology diagnosis. You…
Added 8 mins ago
AH
Lead
Alberta Health Services
Red Deer, AB
- Full-time
…of heart and vascular conditions! The Clinical Informatics Lead plays a key role in supporting the expanding cardiac program by providing strategic and technical leadership for clinical…
Added 8 mins ago
AH
Medical Radiation Technologist II
Alberta Health Services
Red Deer, AB
- Full-time
As a Medical Radiation Technologist (MRT) II, you will perform specialized technical radiological imaging examinations on patients for the purpose of disease and pathology diagnosis. You…
Added 8 mins ago
CO
Manager, Geographic Information Systems (GIS)
City of North Vancouver
North Vancouver, BC
- Full-time
This is a working manager role: in a small team, the position is expected to contribute directly to technical delivery as well as to lead it.
Added 8 mins ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
The Applied AI Software Engineer is a hands-on technical role responsible for designing, building, testing, deploying, and supporting secure, reliable artificial intelligence solutions…
Added 8 mins ago
S
InHouse Technician
Siegwerk
Mississauga, ON
- Full-time
The InHouse Technician performs a broad range of basic technical and administrative duties within a variety of customer plants pertaining to daily ink room activities and operation;…
Added 8 mins ago
MI
Robotic Weld Technician
Martinrea International
Woodbridge, ON
- Full-time
Must notify lead hand and/or supervisors of all disfunctional and/or unsafe equipment or work practices
Added 23 mins ago
Graphics Software Developer, Chrome
Google
Montreal, QC
Partner with the local technical lead to identify work, drive execution across distributed teams, and utilize AI to accelerate engineering productivity.
Added 37 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 37 mins ago
OI
Senior Communications Cabling Technician
Office Interiors
Dartmouth, NS
- Full-time
…opportunity for a skilled professional who enjoys hands-on technical work, mentoring others, and delivering exceptional service to…
Added 37 mins ago
OI
Communications Cabling Technician
Office Interiors
Dartmouth, NS
- Full-time
Provide customer training and technical support.
Added 37 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 37 mins ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 38 mins ago
BC
Technology Implementation Lead
Bechtel Corporation
Toronto, ON
- Other
…Integrated Project Delivery team (comprising the customer, MX; the Technical Advisor, and Bechtel as the Delivery…
Added 1 hour ago
CC
PROJECT SUPERINTENDENT
Conwest Contracting
Vancouver, BC
- Full-time
Ensure Project Foreman / Lead Hand have a complete understanding of project scope and methodology.
Added 1 hour ago
NT
Senior Full-Stack Developer / React Front-End Expert
Nöord Technologies
Montreal, QC
- Contract
…an experienced Senior Full-Stack Developer / React Front-End Lead (with strong C# Backend…
Added 1 hour ago
WD
Production Supervisor *URGENT
William Day Construction Limited.
Timmins, ON
- Full-time
Lead the Team. Drive Production. Build Big Projects.
Added 1 hour ago
BI
Sterility Assurance Lead - Day shift (Monday to Friday 8:00-17:30),
Baxter International Inc.
Mississauga, ON
- Full-time
Lead cross-functional teams in performing Environmental Performance Qualifications and Real Time Risk Assessments.
Added 1 hour ago
HB
Front-End Engineer - Montreal - Up to $200,000 CAD + Exceptional Bonuses/Benefits
Hunter Bond
Montreal, QC
- Full-time
Highly respected, hands-on Tech Lead you can collaborate with as a peer
Added 1 hour ago
BA
Lead Business Analyst
BC Assessment
Victoria, BC
- Full-time
The Lead Business Analyst is a professional role within Project Vendor Management Office, ITS that offers information management and information technology planning, business analysis,…
Added 1 hour ago
C
Account Manager (Spanish Speaker)
Cloudtalk
Remote, Canada
- Full-time
- Remote
Lead the full renewal cycle across your portfolio - forecast risk, build proactive save strategies, and consistently hit retention targets quarter over quarter. Churn on your accounts…
Added 1 hour ago
Store Designer - Burnaby, BC
Specsavers
Burnaby, BC
Acting as the in-market design lead, the role translates global brand standards, operational models, and clinical requirements into locally informed, practical, and buildable store…
Added 1 hour ago
Mission Manager, National Security, Mandiant
Google
Ottawa, ON
…techniques to help them defend against threats, and will be the technical advocate for information security requirements and provide an in-depth understanding of the information security…
Added 1 hour ago
Senior Forward Deployed Offensive Security Consultant, National Security, Mandiant
Google
Ottawa, ON
…techniques to help them defend against threats, and will be the technical advocate for information security requirements and provide an in-depth understanding of the information security…

Miratech

Senior Full Stack Java Engineer - CX & Contact Center Solutions

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to provide hands-on technical leadership across CX and contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while remaining directly involved in critical engineering work. The role includes designing, developing voice infrastructure, digital-channel and messaging applications, and intelligent routing capabilities using technologies such as FreeSWITCH, Kamailio, and Twilio or comparable communications platforms. It suits a senior engineer who can move confidently between architecture, code, delivery risk, non-functional requirements, and client-facing technical discussions.

Responsibilities:

Lead solution architecture and detailed technical design for scalable, secure, and highly available CX and contact center capabilities.
Design and develop critical Java and Spring Boot services, APIs, integration components, and reference implementations.
Guide frontend architecture for agent, supervisor, and administration experiences using React and TypeScript.
Define API-first and event-driven strategies, including domain boundaries, contracts, event schemas, versioning, resilience, and data ownership.
Design integrations across voice infrastructure, digital channels, messaging applications, routing engines, contact center platforms, CRM, WFM, identity, knowledge, recording, analytics, and enterprise applications.
Design and evolve carrier-grade voice and communications capabilities using FreeSWITCH, Kamailio, SIP, WebRTC, and Twilio or comparable CPaaS platforms.
Translate business journeys and operational requirements into solution components, interaction flows, deployment views, and technical roadmaps.
Define non-functional requirements for availability, performance, concurrency, security, privacy, observability, disaster recovery, and supportability.
Review designs and code, identify technical risks, challenge assumptions, and drive pragmatic decisions that balance quality, time, and cost.
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Lead technical discovery, proof-of-concept work, platform assessments, modernization planning, and production-readiness reviews.
Collaborate with client stakeholders, Product, Architecture, QA, DevOps, Security, Operations, and vendors to govern delivery and resolve critical technical issues.

Qualifications

8+ years of software engineering experience, including substantial ownership of architecture and technical delivery for distributed applications.
Expert-level hands-on experience with Java, Spring Boot, microservices, REST APIs, persistence, security, testing, and performance engineering.
Strong expertise in Angular or React and TypeScript, with the ability to guide frontend architecture and engineering practices.
Practical familiarity with Node.js for services, integrations, tooling, or server-side frontend patterns.
Strong knowledge of voice infrastructure and real-time communications, including SIP, RTP, WebRTC, FreeSWITCH, Kamailio, session control, media handling, and telephony troubleshooting.
Deep understanding of API-first design, event-driven architecture, messaging, distributed systems, and cloud-native engineering.
Experience with PostgreSQL or comparable relational databases, data modeling, integration data flows, and transactional design.
Experience with AWS services and Amazon Connect is preferred.
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience designing digital-channel and messaging applications across SMS, chat, WhatsApp, social messaging, email, or comparable channels.
Experience designing routing engines for voice and digital interactions, including skills, priorities, queues, capacity, overflow, and fallback logic.
Experience with Genesys, NICE, Five9, Amazon Connect, Cisco, Avaya, or comparable contact center platforms.
Exposure to WFM processes and integrations involving forecasting, schedules, adherence, etc.
Familiarity with Kafka or RabbitMQ, Kubernetes, Jenkins, observability platforms, API gateways, and security architecture.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Lead solution architecture and technical design for scalable CX and contact center capabilities while guiding development teams. Collaborate with stakeholders to translate business requirements into robust technical roadmaps and ensure high-quality delivery across voice and digital channels.

Requirements

Requires 8+ years of software engineering experience with deep expertise in Java, Spring Boot, and frontend technologies like React. Candidates must possess strong knowledge of real-time communications infrastructure, API-first design, and cloud-native engineering practices.

Skills

Java
Spring Boot
React
TypeScript
API-first design
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
Microservices
PostgreSQL
AWS
Amazon Connect
Cloud-native

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Microservices
API-first
Event-driven architecture
FreeSWITCH
Kamailio
Twilio
SIP
WebRTC
PostgreSQL
AWS
Amazon Connect
Cloud-native
CX
Contact Center
Node.js
Kafka
RabbitMQ
Kubernetes
Jenkins
Solution Architecture
Digital Transformation
Voice Infrastructure
CRM
WFM
Observability
Security Architecture

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