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Added 12 mins ago
TT
Sales Development Representative
trane technologies
Montreal, QC
- Full-time
Strong CRM discipline, using Salesforce or a similar platform, with clean and current data.
Added 26 mins ago
KT
Sales Development Representative (SDR)
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $30,000 to $37,000 CAD / year
- Full-time
- Remote
Maintain accurate notes and update lead statuses in our CRM or sales tracking system.
Added 26 mins ago
B
Account Executive - Full-Cycle (North America)
Botpress
Montreal, QC
- Full-time
…named target accounts you've picked. You'll have a dialer, a CRM, a Solutions Engineer, and a lot of room to decide how you…
Added 26 mins ago
RH
Proposal & Marketing Specialist
Robert Half
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
Familiarity with CRM and proposal management systems
Added 56 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Vancouver, BC
- $81,600 to $122,400 CAD / year
- Full-time
Maintain accurate CRM data, pipeline tracking, and follow-up activities
Added 56 mins ago
BC
Development Officer
BrightStart Caledon Family Centre
Bolton, ON
- Full-time
Proficiency with CRM (Customer Relationship Management) software.
Added 56 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Montreal, QC
- $81,600 to $122,400 CAD / year
- Full-time
Maintain accurate CRM data, pipeline tracking, and follow-up activities
Added 56 mins ago
N
Marketing Specialist
NexaVolts
Vaughan, ON
- Contract
…performance, maintain and update customer and prospect information in CRM systems, coordinate trade shows and industry events, support customer meetings and presentations, and assist with…
Added 57 mins ago
WW
Client Account Manager
Wealth Without Wallstreet
Remote, Canada
- Full-time
- Remote
Added 57 mins ago
WW
Client Success Manager
Wealth Without Wallstreet
Remote, Canada
- Full-time
- Remote
Added 57 mins ago
UH
Timber-Tech Group of Companies - Account Manager
UpSourced HR
Calgary, AB
- Full-time
Track and manage opportunities through all stages of the sales cycle within CRM system(Acumatica)
Added 57 mins ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
Support forecasting, pipeline management, and sales reporting through Salesforce or CRM tools.
Added 1 hour ago
SA
Logistics Coordinator
Sonova AG
Vernon, BC
- $21.98 to $24.18 CAD / hour
Proficient and confident with computers, including Microsoft Office 365, Adobe Acrobat, Google Maps, CRM software, and scheduling systems
Added 1 hour ago
Software Developer- RPA / UiPath Specialist
Open Text Corporation
Mississauga, ON
As a Software Developer specializing in Robotic Process Automation (RPA), UiPath, and emerging agentic AI technologies, you will design, develop, deploy, and support intelligent automation…
Added 1 hour ago
KC
Senior Analyst, CMHC
KV Capital
AB · Edmonton, AB
- Full-time
Managing and maintaining deal-related information and activity within the CRM.
Added 1 hour ago
I
SAP Software Sales Consultant
INNOVAPTE
Mississauga, ON
- Full-time
Maintain accurate lead, opportunity, activity, and customer information in CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
Added 1 hour ago
RT
Business Development Associate
Rival Technologies
Vancouver, BC
- Full-time
Develop and manage structured prospecting cadences, maintain accurate CRM activity and pipeline information, and partner closely with Account Executives and Marketing on coordinated account…
Added 1 hour ago
UO
Experiential Education Coordinator
University of Alberta
Edmonton, AB
- Full-time
Proficiency with Campus Solutions, Slate, Google Suite, or similar student information or CRM systems.
Added 1 hour ago
TN
Roofing Sales Representative
Top Notch Roofing Inc
Chilliwack, BC
- $120,000 to $210,000 USD / year
- Full-time
Use CRM and mobile tools to manage quotes and client communication
Added 1 hour ago
CG
Business Development Associate Role
Combina Global Inc.
Calgary, AB
- Full-time
Build, maintain, and leverage prospect databases and CRM systems using LinkedIn, industry publications, project databases, and market intelligence platforms.
Added 1 hour ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
Experience with CRM Systems and Business Intelligence tools, such as Microstrategy, Siebel, Acxiom etc.;
Added 1 hour ago
DW
Business Development Representative
DDS Wireless
Vancouver, BC
- Full-time
Experience using CRM systems, ideally Salesforce.
Added 1 hour ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
Experience with sales forecasting, CRM tools, and data-driven decision-making
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Maintain accurate lead, opportunity, and client information in CRM.
Added 1 hour ago
Director, Deal Desk & Pricing Strategy
Varicent
Toronto, ON
Experience working with Salesforce, DealHub CPQ, or comparable CPQ/CRM platforms

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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