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Added 6 mins ago
SC
General Helper – Lead Hand, Starbucks, Retail Food Services-Full-Time, 1-Year Contract, Maternity Coverage Possibility of extension up to 6 months (0034444001)
Sodexo Canada Ltd
Vaughan, ON
- Up to $21.69 CAD / hour
- Full-time
- Contract
Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million…
Added 6 mins ago
Facility Assistant I
Bunge
AB · Star, AB
…in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based…
Added 6 mins ago
Facility Assistant I
Bunge
AB · Bow Island, AB
…in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based…
Added 6 mins ago
Facility Assistant I
Bunge
Edmonton, AB · The Orchards At Ellerslie, AB
…in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based…
Added 6 mins ago
K
Overhead Crane Technician / Industrial Electrician
Konecranes
Dartmouth, NS
- Full-time
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry…
Added 6 mins ago
SV
Registered Practical Nurse RPN Long Term Care Perm Part - Time HCC
Schlegel Villages
Hamilton, ON
- Part-time
…hands-on, Genuine and humble; as well as, the values of the Customer Experience Credo (Know Me, Be Present, Walk in My Shoes, Earn Trust and Follow…
Added 6 mins ago
SV
Registered Practical Nurse RPN Long Term Care Perm Part - Time HCC
Schlegel Villages
Hamilton, ON
- Part-time
…hands-on, Genuine and humble; as well as, the values of the Customer Experience Credo (Know Me, Be Present, Walk in My Shoes, Earn Trust and Follow…
Added 6 mins ago
TN
Process Engineer
The NARMCO Group
Windsor, ON
- Full-time
The Narmco Group is an industry leader in the automotive industry for metal stamping and assembly. As a result of continuously growing our professional team, we have a challenging career…
Added 6 mins ago
BP
General Manager - Boston Pizza West Springs
Boston Pizza
Calgary, AB
- Full-time
Guest Experience: Resolve customer feedback promptly and build strong relationships within the local West Springs community.
Added 6 mins ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 6 mins ago
W
Shipper/Receiver
Wonderbrands
Langley (District), BC · Langley, BC
- Other
Have previous experience in a manufacturing environment (even better if it was food manufacturing!)
Added 6 mins ago
W
Sanitation Worker
Wonderbrands
Langley (District), BC · Langley, BC
- Other
Have previous experience in a manufacturing environment (even better if it was food manufacturing!)
Added 6 mins ago
FB
Demand Planning Analyst
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Supply Chain Team Leader, the main responsibility as Demand Planner (Supply Chain Analyst) is to run a series of reports /tools facilitating decisions in Supply Chain; As…
Added 20 mins ago
B
Intern, Sales Engineering - Business Aviation (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 20 mins ago
SC
Sales Solution Specialist, Healthcare & Senior Living
Sysco Canada Inc.
Quebec, QC
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 20 mins ago
AM
Funeral Branch Administrator
Arbor Memorial Inc.
Toronto, ON · Greater Toronto Area, Canada
- $55,000 to $60,000 CAD / year
- Full-time
…on what matters most, every single day. You’ll gain valuable experience to advance in a worthwhile and rewarding career path, surrounded by kind colleagues and accessible…
Added 20 mins ago
B
Community Residential Manager
Boardwalk
AB · Edmonton, AB
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 20 mins ago
C
Clinicien(ne) autorisé(e) - Réseau de fournisseurs du PAE (Licensed Clinician - EAP Provider Network)
ComPsych
Mascouche, QC
- Contract
Minimum de 2 ans d'expérience clinique autonome après la maîtrise (Canada) – MIS À JOUR le 30 septembre 2026
Added 20 mins ago
C
Clinicien(ne) autorisé(e) - Réseau de fournisseurs du PAE (Licensed Clinician - EAP Provider Network)
ComPsych
Mont-Tremblant, QC
- Contract
Minimum de 2 ans d'expérience clinique autonome après la maîtrise (Canada) – MIS À JOUR le 30 septembre 2026
Added 21 mins ago
Dock Leadhand
The Erb Group
Winnipeg, MB
…a Top Fleet Employer, and continue to be a safety industry…
Added 21 mins ago
Vendor Managed Inv. Specialist
Source Atlantic Ltd.
Dartmouth, NS
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over…
Added 21 mins ago
S
Bilingual Relocation Advisor 1 (French/English)
Sirva
Ottawa, ON
- $21.63 CAD / hour
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and…
Added 21 mins ago
S
Relocation Advisor 1
Sirva
Ottawa, ON
- $21.63 CAD / hour
Sirva Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and…
Added 21 mins ago
Supervisor
JD Sports / Livestock / Size?
Edmonton, AB
…Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by…
Added 21 mins ago
Programmable Logic Controller Specialist ( PLC Specialist )
Ensign Energy Services Inc.
Nisku, AB
…installed and thoroughly tested according to specification and customer expectations. This position will use technical and analytical skills to assist in the development, deployment, and…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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