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Added 5 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
Creates business development opportunities in Canada with Financial Institutions for small, mid-market and large enterprise business segments across a spectrum of industry sectors
Added 5 mins ago
A
Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Develop Implementation Roadmaps: Create and execute detailed roadmaps for rolling out governance initiatives, ensuring alignment with enterprise priorities and timelines
Added 5 mins ago
LK
Vice President, Sustainability
LHH Knightsbridge
Sudbury, ON
- Contract
· Develop and execute enterprise-wide sustainability and ESG strategies.
Added 5 mins ago
LI
Datastage Developer
LanceSoft, Inc.
Toronto, ON
- $55 to $60 CAD / hour
- Contract
Experienced Python DataStage Developer responsible for designing| developing| and maintaining ETL/data integration solutions for banking applications.
Added 5 mins ago
TU
Senior Project Manager – App Mod Program
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 5 mins ago
AB
Senior Salesforce Enterprise Architect (hybrid job)
Ateko, backed by Bell Canada
Toronto, ON · Greater Toronto Area, Canada
- Contract
Design integration architectures connecting Salesforce with enterprise applications and data platforms.
Added 5 mins ago
KC
Senior Consultant, Finance Transformation
KPMG Canada
Calgary, AB
- Full-time
…finance processes, assisting in the selection and evaluation of enterprise resource planning (ERP) software, improving available management information and proposing a finance delivery…
Added 5 mins ago
D
Manager, Data Governance
Deloitte
Toronto, ON
- Full-time
Want to help shape how data is governed, protected, and trusted across the enterprise?
Added 7 mins ago
AW
Senior Manager, Data Governance Implementation
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Develop Implementation Roadmaps: Create and execute detailed roadmaps for rolling out governance initiatives, ensuring alignment with enterprise priorities and timelines
Added 21 mins ago
Bilingual Data Engineer
CMHC - SCHL
Ottawa, ON · Montreal, QC
…reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples.…
Added 35 mins ago
NC
Account Executive - Managed Services, Cloud & Cybersecurity
Nuvollo Corp.
Toronto, ON
- Full-time
Experience selling into small, mid-market, or enterprise organizations with multiple stakeholders and longer sales cycles
Added 35 mins ago
TC
CUPE 1328 - IT Field Technician
Toronto Catholic District School Board
Toronto, ON
- Full-time
…operating system-based computer hardware, peripherals and software applications and Apple Mac based computers and software…
Added 35 mins ago
CO
Manager, Finance and Risk
College of Naturopaths of Ontario
Toronto, ON
- Full-time
…financial activities, information technology (IT) systems, and the Enterprise Risk Management Program. The position is also responsible for ensuring the efficient operation of these program…
Added 50 mins ago
AI
VP, Centralized Operations
Alectra Inc.
Woodbridge, ON
- Full-time
Please note that this posting may be removed prior to the closing date if a high number of qualified applications are received.
Added 1 hour ago
M
Lead IGA Solution Architect
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a strategic and experienced Lead IGA Solution Architect to define and drive enterprise identity security architecture across a complex, highly regulated environment.…
Added 1 hour ago
M
IAM Sr. Developer, IGA
McKesson
Mississauga, ON
- Full-time
McKesson is seeking an experienced Senior Identity Governance & Administration (IGA) Developer to design, develop, and support enterprise identity security solutions in a complex, highly…
Added 1 hour ago
C
Backend Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
…components in Java. Candidate must have experience in developing enterprise application using Java/J2EE &…
Added 1 hour ago
CI
Directeur Principal Évaluations & Services conseils
Colliers International
Quebec, QC
- Full-time
Expérience avec Argus Enterprise (de préférence)
Added 1 hour ago
C
Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Financial Crimes & Enterprise Risk Technology. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale…
Added 1 hour ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON
- Full-time
You'll join CIBC's Technology team and help build the applications and services that power secure, reliable, and client-focused digital experiences. As a Consultant, Java Back End…
Added 1 hour ago
TI
Senior .Net Developer
Teckhorizon Inc
Toronto, ON
- Contract
Our client is seeking a Senior Software Developer to support the development, enhancement, integration, and modernization of enterprise applications supporting Ontario's justice-sector…
Added 1 hour ago
O
Front End Developer 2
OLG
Toronto, ON
- Full-time
We are ready to take this game to the next level and are looking for a passionate Front-End Developer to join our team. In this role, you will be accountable for the design, assessment,…
Added 1 hour ago
EB
Lead, Business System Analyst
EQ Bank
Toronto, ON
- Full-time
…experience, technical solution and acceptance criteria for Enterprise Technology and Data strategic projects and programs. The Lead BSA will be a core member within a cross-functional Pod…
Added 1 hour ago
O
Sr. Engineer - Vulnerability Management
OnX
Canada
- Full-time
…and driving remediation of security vulnerabilities across enterprise infrastructure, applications, cloud environments, and…
Added 1 hour ago
P
Software Developer
ProxyLink
Toronto, ON
- Contract
ProxyLink is hiring an experienced Software Developer to support the development, enhancement, maintenance, and troubleshooting of enterprise web applications and learning management…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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