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Added 8 mins ago
TC
Senior Manager, User Engagement
Thrive Career Wellness Platform
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
…systems, design journeys for each of these audiences, build and test the communication infrastructure that reduces manual work and frees our participant-facing team to focus on high-value…
Added 10 mins ago
V
Manufacturing Technologist I
Verathon
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- Full-time
Maintain production tooling, jigs, dies and test equipment
Added 20 mins ago
RS
Material Handler I
Ryder System, Inc.
Vaughan, ON
- Full-time
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FO
Restoration Technician
First Onsite - CA
AB · Grande Prairie, AB
- Full-time
Added 39 mins ago
MU
Web Application Specialist
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Canada
- Full-time
Design, build, test, deploy, monitor and maintain high-quality interactive web applications using TypeScript with React
Added 53 mins ago
IG
Test Technician
Insight Global
Ottawa, ON
- $23 to $30 CAD / hour
- Contract
Insight Global is recruiting a Test Technician / Operator on behalf of a leading Aerospace & Defence organization in Ottawa, Ontario.
Added 55 mins ago
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Added 55 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Design, develop, test, and support full-stack capabilities using C#, .NET, F#, React, RESTful APIs, and microservices.
Added 1 hour ago
R
Opérateur de saisie de données bilingue – Niveau avancé/ Bilingual Data Entry Operator – Advanced
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- Full-time
Réussite d'un test de vitesse et de précision en saisie de données.
Added 1 hour ago
A
Senior Software Developer
Actalent
Mississauga, ON
- $55 to $70 CAD / hour
- Contract
Collaborate closely with Systems, Hardware, Firmware, Software, and Test Engineers to deliver fully integrated product solutions.
Added 1 hour ago
W
Lead, Leadership Programs
WestJet
Calgary, AB
- Full-time
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SM
Clinical Coordinator – Maple Ridge & Port Coquitlam, BC
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- Full-time
Keep Us Moving: Own clinic operations, from inventory to sleep test equipment management
Added 1 hour ago
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Senior Manager, Finance and Administration
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AB · Edmonton, AB
- Full-time
· Strong analytical skills, including the ability to interpret financial trends, assess risk, test assumptions, and translate complex financial data into practical recommendations.
Added 2 hours ago
Co-op Student (Water & Wastewater Treatment)
Halton Region
37 -
Work with SCADA staff to update control narratives, write, and test and commission PLC programming, HMI programming and configuration including graphics, alarming, trending and reporting…
Added 2 hours ago
M
Lead IGA Solution Architect
McKesson
Mississauga, ON
- Full-time
Design, build, configure, test, and deploy SailPoint ISC integrations using REST APIs, SCIM, JDBC, LDAP, Active Directory, and custom connector frameworks.
Added 2 hours ago
M
IAM Sr. Developer, IGA
McKesson
Mississauga, ON
- Full-time
Build, configure, test, and deploy SailPoint ISC integrations using REST APIs, SCIM, JDBC, LDAP, Active Directory, and custom connector frameworks.
Added 2 hours ago
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Manager, Labour & Employee Relations, Talent Services – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
Added 2 hours ago
Jumbo Operators - Lalor Fly-in Fly-out (FIFO)
Dumas
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Pre-Employment Requirements: Alcohol and Drug Test, Site Specific Training, Site Specific Requirements.
Added 2 hours ago
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Automation Engineer
Lorven Technologies Inc.
Mississauga, ON
- Contract
We are looking for a Senior QA Automation Engineer with strong expertise in Playwright-based test automation and a solid background in manual testing. You will be responsible for ensuring…
Added 2 hours ago
TC
ServiceNow ITSM Developer
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $120,000 CAD / year
- Full-time
5. Build, Test and Deploy solutions/code using ServiceNow [glide script], HTML, CSS, JavaScript and XML
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Added 3 hours ago
AT
Class 1 Truck Driver - Long Haul
Arrow Transportation Systems Inc.
Edmonton, AB
- Full-time
Added 3 hours ago
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Application Software Architect - Level 3 (Clarity PPM)
Systematix
Ottawa, ON
- Contract
…the implementation of Clarity PPM specific to the client's Test and Production…
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Added 3 hours ago
C
Tool and Die Maker
Cleveland-Cliffs
Windsor, ON
- Full-time
Fit and assemble or disassemble parts using hand tools and test completed tools, dies, jigs or fixtures for proper operation

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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