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Added 4 mins ago
Bilingual Data Engineer
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join CMHC’s Information Technology team, in the Bilingual Data Engineer position. You will design, build and support reliable data pipelines and reusable data assets on Azure and…
Added 4 mins ago
TN
Process Engineer
The NARMCO Group
Windsor, ON
- Full-time
…team, we have a challenging career opportunity for a Process Engineer in our Engineering…
Added 4 mins ago
A
Geotechnical Engineer -Project Manager
AECOM
Burnaby, BC
- $112,000 to $160,000 CAD / year
- Full-time
AECOM is currently seeking a Geotechnical Engineer -Project Manager to lead consulting delivery of engineering services for various infrastructure projects in the Vancouver and other…
Added 4 mins ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Site Project Manager directs the Site Lead and Crew Leads as applicable to lead execution. The Project Engineer retains technical authority for commissioning methods, technical…
Added 4 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 4 mins ago
H
Technical Project Manager
Heidi
Remote, Canada
- $130,000 to $145,000 CAD / year
- Full-time
- Remote
…project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery…
Added 17 mins ago
AE
Mine Planning Engineer, Operational Growth
Agnico Eagle Mines Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 17 mins ago
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Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 19 mins ago
Aircraft Maintenance Engineer - Calgary
WestJet Group
Calgary, AB
Looking for the ideal aviation career? Join our highly skilled team as an Aircraft Maintenance Engineer and contribute to the safe and efficient daily maintenance on our fleet of aircraft-…
Added 19 mins ago
R
Full Stack Developer (Junior/Intermediate)
Reactiv
Toronto, ON
- Full-time
stack engineer in a collaborative, hybrid environment. You don't need to check every box
Added 33 mins ago
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DevOps Engineer
Varonis
Vancouver, BC
- Full-time
The Role: We are seeking an experienced and driven DevOps Engineer to join our join an engineering team whose mission is to make AI secure for the enterprise. We have a cutting‑edge product…
Added 33 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 34 mins ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
We're hiring a Senior Software Engineer to own delivery across this stack. You'll design and build features and services end to end - from API design through to production - and take real…
Added 34 mins ago
VA
Aircraft Certification Authority (ACA), Avionics - (M Rotational)
Voyageur Aviation
Trenton, ON
- Full-time
Minimum three (3) years of experience as an Aircraft Maintenance Engineer
Added 34 mins ago
Co-op/Intern - Environmental Engineer
Gerdau
Selkirk, MB
Added 44 mins ago
SL
Associate Software Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
About the Role: Associate Software Engineer - .NET
Added 46 mins ago
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Sr. Engineer - Vulnerability Management
OnX
Canada
- Full-time
We are seeking a highly skilled Sr. Engineer - Vulnerability Management to join our growing Cybersecurity team. In this role, you will be responsible for identifying, assessing,…
Added 46 mins ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
Added 46 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
Member of Professional Engineer of Ontario (PEO) or Institution of Railway Signal Engineers (IRSE)
Added 46 mins ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
Added 46 mins ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
Added 46 mins ago
M&
Electrical EIT
McCuaig & Associates Engineering Ltd.
Burnaby, BC
- Full-time
Work with the project team and senior electrical engineer to ensure on-time project completion.
Added 1 hour ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
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Wastewater Process Engineering Specialist/EIT
AECOM
Burnaby, BC
- $60,000 to $86,000 CAD / year
- Full-time
This position is well suited for a recent graduate or early-career engineer interested in applying process and mechanical engineering principles to water and wastewater infrastructure…
Added 1 hour ago
Senior Software Engineer, Mortgage Engineering
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Software Engineer. Could It Be You?

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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