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Added 39 mins ago
T
Product Group Technology Lead II (Notify Now)
TD
London, ON · Toronto, ON
- Full-time
…and development experience in end to end execution of product team solutions. Partners with business, project management and technology groups to effectively communicate technology…
Added 39 mins ago
T
Manager, Engineering – Easy Apply & Digital Onboarding Platform
TD
Toronto, ON
- Full-time
The Easy Apply Engineering team is seeking a Manager, Engineering to lead the delivery, modernization, and operational excellence of TD's enterprise digital onboarding platform. Easy Apply…
Added 1 hour ago
E
Staff Eng, API Design & Governance
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 2 hours ago
G
System Technical Support
Geek+
ON · Ontario, Canada
- Full-time
Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses…
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 3 hours ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
You’ll be expected to work primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.
Added 3 hours ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 4 hours ago
C
Stagiaire - Spécialiste de données
CAE
Montreal, QC
- Full-time
Expérience de travail avec les données, le codage et la création de scripts (Python/Java/Scala/SQL/JS/Bash), et avec les services cloud Microsoft : Azure, Databrick, etc. est un atout.
Added 5 hours ago
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Java Software Engineer
Dexian
Mississauga, ON
- Contract
We are seeking a highly skilled and passionate Senior Java Backend Developer to join our engineering team as a Senior Individual Contributor. In this role, you will be responsible for…
Added 5 hours ago
C
Stagiaire - Spécialiste de données-EN
CAE
Montreal, QC
- Full-time
Expérience de travail avec les données, le codage et la création de scripts (Python/Java/Scala/SQL/JS/Bash), et avec les services cloud Microsoft : Azure, Databrick, etc. est un atout.
Added 5 hours ago
MP
Lead Data Engineer
Municipal Property Assessment Corporation
Pickering, ON
- Full-time
Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the…
Added 5 hours ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
You’ll be expected to work primarily onsite at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.
Added 5 hours ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 6 hours ago
H
Bilingual QE Engineer – Contact Center
HRConnects
Toronto, ON
- Full-time
As a QE with CC Tools & Contact Center Platforms, you will serve as a vital technical leader responsible for testing, automation, and support of contact center platforms. You’ll leverage…
Added 6 hours ago
RD
Full Stack Engineer
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is a global leader in advanced manufacturing, dedicated to transforming modern industrial operations through cutting-edge, cloud-based IoT software solutions. By connecting…
Added 6 hours ago
Senior Software Engineer, Full-Stack Applications - Python
Fitch Group
Toronto, ON
Fitch Ratings is seeking a Senior Software Engineer to join our global Ratings Technology team in Toronto. You'll build and maintain mission-critical full-stack applications that power how…
Added 8 hours ago
Senior Software Engineer, Data Platform
Okta
Toronto, ON
The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and…
Added 12 hours ago
N
Director, Engineering
NielsenIQ
Toronto, ON
- $150,000 to $176,000 CAD / year
- Full-time
…SaaS product capabilities from our India engineering hub. This leader is accountable for the delivery, quality, and technical health of a significant part of our product engineering…
Added 23 hours ago
S
Senior Full-Stack Engineer, NimbleRx
Swoop
Toronto, ON
- Full-time
…opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025 and 2026. We are driven by a…
Added 23 hours ago
S
Senior Backend Engineer, NimbleRx
Swoop
Toronto, ON
- Full-time
…opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025 and 2026. We are driven by a…
Added 23 hours ago
S
Senior Data Engineer, NimbleRx
Swoop
Toronto, ON
- Temporary
…opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025 and 2026. We are driven by a…
Added 1 day ago
F
Staff Back End Engineer (Applications)
Forma.ai
Toronto, ON
- Full-time
…technical problems and shape product direction beyond a single team. We are low on meetings, high on accountability. Most of the teams are in the EST time zone, but we have a few located in…
Added 1 day ago
CI
Senior R&D Java Developer
Calian in Space & Technology
Montreal, QC
- Contract
…energized by solving real-world challenges, we want you on our…
Added 1 day ago
CG
Senior R&D Java Developer
Calian Group
Montreal, QC
- Full-time
To provide technical leadership to our development team. Senior developer, with a product development background. This is R&D on a live product, not IT application delivery.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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