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Added 12 mins ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
Assist with the transfer of knowledge regarding company operations, and updates to the Company process manual
Added 12 mins ago
E
Environmental Field Technician
Englobe
Toronto, ON · Etobicoke, ON
- Full-time
…innovation and collaboration are an integral part of our daily…
Added 12 mins ago
AE
Mine Planning Engineer, Operational Growth
Agnico Eagle Mines Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 13 mins ago
Aircraft Maintenance Engineer - Calgary
WestJet Group
Calgary, AB
Looking for the ideal aviation career? Join our highly skilled team as an Aircraft Maintenance Engineer and contribute to the safe and efficient daily maintenance on our fleet of aircraft-…
Added 27 mins ago
AI
Manufacturing Engineer
Apex Industries Inc.
Moncton, NB
- Full-time
APEX is currently accepting applicants for a Manufacturing Engineer within its Aerospace Component Manufacturing Group. This is a full-time, permanent position reporting directly to the…
Added 27 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 29 mins ago
AI
Manufacturing Engineer
Apex Industries
Moncton, NB
- Full-time
APEX is currently accepting applicants for a Manufacturing Engineer within its Aerospace Component Manufacturing Group. This is a full-time, permanent position reporting directly to the…
Added 29 mins ago
VA
Aircraft Certification Authority (ACA), Avionics - (M Rotational)
Voyageur Aviation
Trenton, ON
- Full-time
Ensure that all maintenance operations are conducted in accordance with company policies and procedures and Transport Canada regulations.
Added 29 mins ago
Co-op/Intern - Environmental Engineer
Gerdau
Selkirk, MB
…network of mini-mills, scrap recycling facilities and downstream operations offering a diverse and balanced product mix of merchant steel, rebar, structural shapes, fabricated steel, flat…
Added 29 mins ago
N
Jr. Embedded BSP SW Engineer
Nokia
Ottawa, ON
- Full-time
Work cooperatively with Operations team to implement production test programs and procedures
Added 41 mins ago
HS
Mechanical Field Engineer / Project Engineer - Construction
HUB Services inc.
ON · Ontario, Canada
- Full-time
…rigorous on-site supervision, the company streamlines client operations while serving as a trusted, single partner. Flexible and highly mobile, HUB Services Inc. adapts to geographic…
Added 41 mins ago
O
Sr. Engineer - Vulnerability Management
OnX
Canada
- Full-time
We are seeking a highly skilled Sr. Engineer - Vulnerability Management to join our growing Cybersecurity team. In this role, you will be responsible for identifying, assessing,…
Added 41 mins ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 41 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 41 mins ago
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Data Analyst 1
Pattison Food Group
Langley (District), BC · Langley, BC
- Full-time
Reporting to the Lead Data Engineer, the Data Analyst 1 supports business decision-making through hands-on data analysis, reporting, and insight generation. This role works closely with…
Added 57 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 57 mins ago
SG
CNC Machinist (Rotating Shift)
Smiths Group
Hamilton, ON
- $65,000 to $82,000 CAD / year
- Full-time
…and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital…
Added 1 hour ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- $75,200 to $107,160 CAD / year
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 1 hour ago
KG
Reliability Engineer
Kinross Gold Corporation
Toronto, ON
- Full-time
The Reliability Engineer, as part of the Asset Management team, plays a vital role in enhancing the reliability, performance, and life cycle management of critical equipment assets. This…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
Y
Site Reliability Engineer
Yochana
Toronto, ON
- Contract
Support cloud platforms, Kubernetes, Docker, and infrastructure operations.
Added 1 hour ago
SB
Senior Hydraulics and Capacity Engineer
South Bow
Calgary, AB
- Full-time
We are seeking a Senior Hydraulics and Capacity Engineer to provide technical leadership and strategic oversight of operational capacity management for South Bow's crude oil pipeline…
Added 1 hour ago
KP
KPW Commissioning Engineer
Komline Pure Water
Surrey, BC
- $60,000 to $80,000 CAD / year
- Full-time
Komline Pure Water is seeking a Commissioning Engineer to support the startup, testing, and commissioning of water and wastewater treatment systems. This role will help ensure that…
Added 1 hour ago
AW
Software Development Engineer II, S3 Shard Store
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Added 1 hour ago
O
Sr. Engineer Network Administration
OnX
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Engineer - Network Administration to join our Infrastructure Management team. In this role, you will be responsible for designing, administering,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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