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Added 6 mins ago
A
Geotechnical Engineer -Project Manager
AECOM
Burnaby, BC
- $112,000 to $160,000 CAD / year
- Full-time
…your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other…
Added 6 mins ago
TT
Operational Excellence Specialist
TC Transcontinental
Aurora, ON
- Full-time
…focused on quality and process optimization. As part of the team, you will work closely with production, quality, and supply chain teams to analyze data, improve processes, and implement…
Added 6 mins ago
W
Sanitation Worker
Wonderbrands
Langley (District), BC · Langley, BC
- Other
Maintain the cleanliness of the production floor and surrounding area
Added 6 mins ago
FB
Demand Planning Analyst
fgf brands
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Supply Chain Team Leader, the main responsibility as Demand Planner (Supply Chain Analyst) is to run a series of reports /tools facilitating decisions in Supply Chain; As…
Added 6 mins ago
AG
Construction Support Administrator
Artemis Gold - Blackwater Project
BC
- Temporary
…pour at Blackwater was achieved in January 2025 and commercial production was declared on May 1, 2025. Artemis Gold trades on the TSX-V under the symbol ARTG. For more information visit…
Added 20 mins ago
CH
Dunnage/Coil Driver
Crown Holdings, Inc.
Toronto, ON
- Full-time
Crown Holdings, Inc. through it's subsidiaries, is a world leader in the metal packaging production process. We design and manufacture a wide range of innovative and sustainable metal…
Added 21 mins ago
Show Producer - Global News Toronto
Corus Entertainment
Toronto, ON
Guided by our values - Think Boldly, Make a Positive Impact, Win as a Team, and Own the Outcome - we bring creativity and collaboration to everything we do.
Added 21 mins ago
Show Producer - Global News Toronto
Corus Entertainment
Toronto, ON
Guided by our values - Think Boldly, Make a Positive Impact, Win as a Team, and Own the Outcome - we bring creativity and collaboration to everything we do.
Added 35 mins ago
V
DevOps Engineer
Varonis
Vancouver, BC
- Full-time
The Company: Varonis (Nasdaq: VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously…
Added 35 mins ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
You use AI in real work, such as optimizing your own workflows or building agent skills for a team, while still producing production-grade output.
Added 35 mins ago
GO
Civil Estimator
Gulf Operators Ltd.
Saint John, NB
- Full-time
Join Gulf Operators , a leader in civil construction and one of the largest producers of high-quality aggregate in the Maritimes. With over 40 years of experience serving the New Brunswick…
Added 37 mins ago
Co-op/Intern - Environmental Engineer
Gerdau
Selkirk, MB
Gerdau Long Steel North America is a leader in mini-mill steel production and steel recycling in North America, with an annual manufacturing capacity of approximately 11.5 million metric…
Added 47 mins ago
CH
Chef de Partie
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
At Bow & Bend, we value working with talented people in rewarding and productive ways, creating a dream team of fun and efficiency where everyone feels a sense of empowerment and…
Added 47 mins ago
C
Industrial Welding Instructor
Cleaver-Brooks
Stratford, ON
- $75,000 to $90,000 CAD / year
- Full-time
Collaborate with Engineering, Manufacturing, and Quality departments to improve welding processes and production efficiency.
Added 47 mins ago
SL
Business Systems Consultant, Technical Change, Release Governance & Operations
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The e-Business team within Application Operations Support (AOS) provides operational support services that help ensure the reliability of IT applications and seamless digital experiences…
Added 47 mins ago
LC
Mechanical Design Engineer - Line Support
Linamar Corporation
Guelph, ON
- Full-time
Collaborate with a core multifunctional team assigned to resolve production line issues to improve functioning of production line and resolve issues related to design.
Added 47 mins ago
D
Associate Dentist - Garrison Woods Dental
dentalcorp
Calgary, AB · Garrison Woods Dental
- Part-time
While production may take time to ramp up, the practice offers significant long-term upside for a dentist committed to building patient trust and growing their practice within the community.
Added 47 mins ago
Sample Logistics Technician
Bureau Veritas
Bedford, NS
Sample receipt, preparation of samples and shipping related duties for all clients in support of the Sample Logistics Team. This position also includes administrative functions.
Added 47 mins ago
Production Worker/Labourer
Aspire Bakeries
Winnipeg, MB
We are seeking a Production Worker – Union (Canada) to join our team at our Winnipeg bakery. As a Production Worker, you will support high‑volume production by assembling, inspecting, and…
Added 47 mins ago
R
Agent Logistique / Logistics Agent
RTX
Mirabel, QC
- Full-time
· Préparer les produits chimiques afin qu'ils soient disponibles à l'utilisation sur lignes de production
Added 49 mins ago
IN
Sales Representative - Residential
IKO North America
Montreal, QC · Greater Montreal Metropolitan Area
- $70,000 to $85,000 CAD / year
- Full-time
IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has…
Added 49 mins ago
B
Intern, Program Management - Program Development NPD (Winter 2027)
Bombardier
Mississauga, ON
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 49 mins ago
SM
Store Manager
Summerhill Market
Toronto, ON
- Full-time
Are you an experienced grocery leader who knows how to run a great store, build strong teams, drive sales, manage inventory, and create an exceptional customer experience?
Added 49 mins ago
D
Business Development Manager Toronto
Digicast
Toronto, ON
- Full-time
Collaborate with a team recognized for exceptional client experience, deep technical proficiency, and world-class production standards.
Added 49 mins ago
SB
Wall Panel Production Manager, Star Building Materials
Star Building Materials Calgary
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Developing, supervising, and providing guidance to Production and Design team members.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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