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Added 8 mins ago
S
Structural Engineer, Building
Stantec
Longueuil, QC
- Full-time
…Québec City, or Longueuil office, you will collaborate with project teams, architects, and clients to design concrete, steel, and timber structures, while performing the structural…
Added 8 mins ago
S
Structural Engineer, Building
Stantec
Laval, QC
- Full-time
…Québec City, or Longueuil office, you will collaborate with project teams, architects, and clients to design concrete, steel, and timber structures, while performing the structural…
Added 8 mins ago
S
Structural Engineer, Building
Stantec
Montreal, QC
- Full-time
…Québec City, or Longueuil office, you will collaborate with project teams, architects, and clients to design concrete, steel, and timber structures, while performing the structural…
Added 8 mins ago
MC
Senior Project Manager
MENARD Canada Inc.
Vancouver, BC
- Full-time
The Senior Project Manager acts as a technical and operational leader, overseeing multiple concurrent projects and providing mentorship to project managers, coordinators and site personnel.…
Added 8 mins ago
GR
Completions Engineer
Greenfire Resources
Calgary, AB
- Full-time
The Completions Engineer is responsible for the design, execution, and continuous improvement of thermal well completions supporting Greenfire Resources SAGD operations. This role provides…
Added 8 mins ago
E
Field Service Engineer
Ecolab
Calgary, AB
- Full-time
The Field Service Engineer supports customers globally and reports to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments,…
Added 10 mins ago
Lead Software Engineer
Capgemini
Mississauga, ON
Works in the area of Software Engineering which encompasses the development maintenance and optimization of software solutions and applications.
Added 10 mins ago
SC
Senior Mining Engineer
SLR Consulting
Sudbury, ON
- Full-time
As a Senior Mining Engineer, you’ll play a key role in the growth of our mining backfill engineering services business and team. You’ll focus on all aspects of underground operations life…
Added 10 mins ago
A
Municipal Civil EIT - Civil 3D
AECOM
Burnaby, BC
- $66,000 to $75,000 CAD / year
- Full-time
AECOM's Municipal Roads Group in Burnaby is seeking a Junior Municipal Civil Designer / Engineer-in-Training to support the planning and design of municipal infrastructure across Metro…
Added 20 mins ago
KG
Structural Engineer-in-Training
KGS Group
Regina, SK
- Full-time
…support staff is dedicated to excellence in engineering and project…
Added 20 mins ago
SP
Professor, Part-Time
Seneca Polytechnic
Toronto, ON · North York, ON
- Part-time
…we continue to promote opportunities for career growth and development. We focus on health and well-being in all ways to provide great employee…
Added 20 mins ago
LC
Industrial Engineer, Retail Technology Optimization
Loblaw Companies Limited
Brampton, ON
- Full-time
Industrial Engineer, Retail Technology Optimization | 12 Month Term Contract
Added 20 mins ago
HD
Databricks Engineer
Hire DigITalent Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90 to $110 CAD / hour
- Contract
…actionable business products for marketing and promotions. The project team needs a seasoned Senior Data Engineer to help lead the charge, stabilize key deliverables, and guide our…
Added 20 mins ago
KG
Senior Water Resources Engineer
KGS Group
Mississauga, ON
- Full-time
We are looking for a Senior Water Resources Engineer to join our Water Resources Department in our Mississauga office. In this role you will be working alongside industry leaders that have…
Added 22 mins ago
KG
Environmental Engineer
KGS Group
Saskatoon, SK
- Full-time
…support staff is dedicated to excellence in engineering and project…
Added 22 mins ago
H
Senior Electrical Power Engineer
HDR
Vancouver, BC
- Full-time
The Senior Electrical Power Engineer candidate should have experience within the utility scale power and renewable energy industry and be capable of leading teams for power generation…
Added 24 mins ago
PC
Process Engineer
Paladin Canada
Saskatoon, SK
- Full-time
…throughout its lifecycle. Collaborating with a diverse team of project leaders, metallurgists, operations personnel, and engineering specialists, you will gain hands-on experience across…
Added 24 mins ago
Corporate Liability Engineer
Canadian Natural
Calgary, AB
Access to online learning platforms for continuous learning and development
Added 24 mins ago
Co-op/Intern - Electrical Engineer
Gerdau
Selkirk, MB
…on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued,…
Added 24 mins ago
Applications Engineer - Retrofit
Enerflex Ltd
Calgary, AB
Reporting to Retrofit Applications Engineering Manager, the purpose of the Applications Engineer (Inside Sales / Technical Sales Engineering) includes, but is not limited to, providing…
Added 39 mins ago
I(
Senior Aeronautical Structural Engineer
ITPS (Canada) LTD
London, ON
- Full-time
ITPS Canada is seeking an experienced Senior Aeronautical Structural Engineer to support the design, development, modification, and certification of aircraft and airborne systems across a…
Added 50 mins ago
PC
Lead Specialist – IT SAP
Parkland Corporation
Calgary, AB
- Full-time
…along with the corresponding business processes and related project implementation. The candidate will use in-depth analysis skills, business knowledge, and technical expertise to implement…
Added 50 mins ago
WI
Environmental Engineer – Fuel Tank Systems
WSP in Canada
Vaughan, ON
- Full-time
Build the Future with Us – As an Experienced Environmental Engineer within our Contaminated Lands team in Barrie, Ontario, you will shape environmental solutions that protect communities,…
Added 50 mins ago
PE
Process Engineer
Paladin Energy
Saskatoon, SK
- Full-time
…throughout its lifecycle. Collaborating with a diverse team of project leaders, metallurgists, operations personnel, and engineering specialists, you will gain hands-on experience across…
Added 50 mins ago
WI
Civil Engineer, Municipal Engineering & Land Development
WSP in Canada
Smithers, BC
- Full-time
WSP is seeking an experienced Civil Engineer (Municipal & Land Development) to join our growing Infrastructure team in Smithers, BC.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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