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Added 12 mins ago
LA
Avionics Engineer
Logic Air
Blainville, QC
- Full-time
Under the supervision of and in collaboration with the Director of Maintenance and Engineering (D.M. & E.), the candidate will perform the following duties:
Added 12 mins ago
E
Environmental Field Technician
Englobe
Toronto, ON · Etobicoke, ON
- Full-time
Provide mentorship, coaching and training to support development of junior field staff.
Added 12 mins ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 41 mins ago
A
Specialist Engineer - Process
AtkinsRéalis
Mississauga, ON
- Full-time
Make the most of diverse opportunities for training and professional development to grow your skills and expertise.
Added 57 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
T
Associate – Front Office Quant Engineer
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
T
Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
Principal Engineer, Mechanical Systems & Equipment
Westinghouse Electric Company, LLC
Kitchener, ON
As a Principal Engineer, Mechanical Systems and Equipment, you will provide technical leadership for the design, development, and analysis of complex mechanical systems supporting nuclear…
Added 2 hours ago
OE
Senior Reservoir Engineer - Light Oil
Obsidian Energy Ltd.
Calgary, AB
- Full-time
Obsidian Energy is seeking a Senior Reservoir Engineer to join our Light Oil Development team. We are looking for an experienced professional who has a strong understanding of reservoir…
Added 2 hours ago
TT
Civil Designer
Torus Talent
Surrey, BC
- $60,000 to $80,000 CAD / year
- Full-time
…Surrey team. The successful candidate will support municipal and land development projects throughout the Lower Mainland and Fraser Valley, with a focus on civil design, drafting, project…
Added 2 hours ago
V
Senior Quality Management System (QMS) Quality Engineer
VitalBio
Oakville, ON
- Full-time
The Senior QMS Quality Engineer will lead quality system initiatives including CAPA, change control, document control, training, audits, supplier quality, management review, risk…
Added 2 hours ago
N
Principal Optical Engineer
Nokia
Ottawa, ON
- Full-time
We are seeking an experienced Principal Optical Engineer to join Nokia's optical team. You will own calibration, sustaining, and optical integration for our high-speed coherent linecard…
Added 2 hours ago
IN
Principal Hydrogeologist (CAN)
ITASCA North America
Remote, Canada
- $180,000 to $230,000 CAD / year
- Full-time
- Remote
Experience mentoring staff and contributing to business development.
Added 2 hours ago
IN
Senior Geomechanics Engineer (CAN)
ITASCA North America
Remote, Canada
- $130,000 to $180,000 CAD / year
- Full-time
- Remote
ITASCA North America is seeking a Senior Geomechanics Engineer to support challenging mining and geotechnical projects across North America and beyond.
Added 2 hours ago
RA
Senior Consultant
Revay and Associates Limited
Toronto, ON
- Full-time
The preferred candidate will have experience in the preparation, analysis and resolution of construction claims, as well as in project management, project controls and risk management best…
Added 2 hours ago
P
Senior AI Engineer
Perceptic
Engineer, BC
- Full-time
Engineering velocity through automation, AI-assisted development, and internal tooling that lets a small team do the work of a much larger one
Added 2 hours ago
AC
Product Development Engineer – Liquid Cooling
Amphenol Communications Solutions
Markham, ON
- Full-time
…interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of…
Added 2 hours ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Toronto, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 2 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 2 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Regularly provide feedback to product development teams: present project updates at service issue review meetings, attend design reviews to identify risks, submit continuous improvement…
Added 3 hours ago
M
Stagiaire en automatisation de l'assurance qualité / QA Automation Intern - Hiver/Winter 2027
McKesson
Montreal, QC
- Full-time
Are you passionate about software quality, automation, and emerging AI technologies? As a QA Automation Engineer Intern, you'll gain hands-on experience building automated tests for web and…
Added 3 hours ago
EL
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
ELYSIS LP
Montreal, QC
- Full-time
Added 3 hours ago
M-
Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
As Staff Software Engineer, Control Plane, you will own the software through which administrators configure, govern, and understand the assembled stack. Reporting to the Senior Director of…
Added 3 hours ago
Agentic AI Software Backend & Platform Engineer
Siemens
Kitchener, ON
We are seeking a Backend & AI Engineer, for Siemens Digital Industries Operations Software to help build and scale our Agentic AI platform. The role focuses on solid backend engineering,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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