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Added 8 mins ago
SG
Senior Solution Designer
SRA Group
NB · New Brunswick, Canada
- $85 to $90 CAD / hour
- Contract
Senior Solution Designer - Microsoft Fabric & Azure Synapse
Added 10 mins ago
WI
Civil Engineer-in-Training
WSP in Canada
Kamloops, BC
- Full-time
…and land development projects. This role offers a balance of technical design and field review responsibilities, providing valuable experience across the full project lifecycle while…
Added 10 mins ago
MV
*Senior Project Engineer
Metro Vancouver
Burnaby, BC
- Full-time
Our Water Services Department is seeking a *Senior Project Engineer who will be responsible for providing controls and automation programming, technical support, electrical and…
Added 10 mins ago
BP
Senior Production Engineer Scheduling
BNP Paribas
Montreal, QC
- Full-time
Reporting locally to the Head of Automation Services in AMER and functionally to the Global Head of Automation Services in EMEA, the production Engineer will be accountable for the…
Added 10 mins ago
WI
Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Toronto, ON
- Full-time
Join our Mission Critical & Data Centers team and help shape the future of digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on…
Added 10 mins ago
WI
Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Ottawa, ON
- Full-time
Join our Mission Critical & Data Centers team and help shape the future of digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on…
Added 10 mins ago
WI
Senior Engineer, Bridges
WSP in Canada
Calgary, AB
- Full-time
Review shop drawings and provide technical support during construction phases.
Added 12 mins ago
Civil Engineer-in-Training
WSP
Kamloops, BC
…and land development projects. This role offers a balance of technical design and field review responsibilities, providing valuable experience across the full project lifecycle while…
Added 26 mins ago
TR
JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
The CoCounsel Agent Context team is seeking a Staff Software Engineer to set the technical direction for Content Tools - the purpose-built APIs that give AI agents precise, governed access…
Added 27 mins ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
Master's degree or PhD in Computer Science or a related technical field.
Added 27 mins ago
M
Software Engineer II, Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
As Marqeta's Software Engineer II on the Core Edge Processing team, you will write and ship production code at the heart of our processing systems, learning alongside senior engineers on a…
Added 41 mins ago
MV
*Senior Project Engineer (Liquid Waste, Wastewater Treatment Facility Planning)
Metro Vancouver
Burnaby, BC
- Full-time
Our Liquid Waste Services Department is seeking a *Senior Project Engineer who will be responsible for a wide range of planning and policy initiatives related to wastewater treatment plants…
Added 42 mins ago
Software Engineer I
RAM Engineering Ltd.
Vancouver, BC
Working under the guidance of a Senior Engineer, Lead, or IT Manager, you will contribute to both internal RAM solutions and client-facing projects. You’ll work primarily within a modern…
Added 1 hour ago
NC
Engineer, Civil/Structural
Newmont Corporation
Vancouver, BC
- Full-time
Professional Engineer (P.Eng.) designation in British Columbia, or senior EIT nearing P.Eng. eligibility.
Added 1 hour ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 1 hour ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
Client Management, Program Management and Senior Engineering responsibilities
Added 1 hour ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
We're hiring a Senior Software Engineer to own delivery across this stack. You'll design and build features and services end to end - from API design through to production - and take real…
Added 2 hours ago
M&
Electrical EIT
McCuaig & Associates Engineering Ltd.
Burnaby, BC
- Full-time
Work with the project team and senior electrical engineer to ensure on-time project completion.
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 2 hours ago
Senior Software Engineer, Mortgage Engineering
Questrade Financial Group
Toronto, ON
As a Senior Software Engineer on this team, you'll be a senior individual contributor who owns a domain end to end - from technical decisions, architecture, and code reviews to production…
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 2 hours ago
AW
Software Development Engineer II, S3 Shard Store
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
As an SDE in S3 Storage team, you will build the services that persist and retrieve customer data. The services you will own are the foundation of S3, and managing them at the scale of S3…
Added 2 hours ago
O
Sr. Engineer Network Administration
OnX
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Engineer - Network Administration to join our Infrastructure Management team. In this role, you will be responsible for designing, administering,…
Added 2 hours ago
K
Senior Data Engineer – Modeling / Python / PySpark
Kelly
Mississauga, ON
- Contract
We are seeking a Senior Data Engineer to design, develop, and implement scalable data solutions and processing pipelines. The ideal candidate will have strong hands-on experience in data…
Added 2 hours ago
O
Sr. Engineer System administrator
OnX
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Systems Administrator to join our Infrastructure Services team. This role is ideal for a hands-on technical professional who thrives in complex…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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