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Added 4 mins ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
We are looking for a Senior Full Stack Software Engineer to join our Customer & Cardholder Experiences team, delivering innovative UIs and embeddable solutions to transform the experience…
Added 17 mins ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 34 mins ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
We're hiring a Senior Software Engineer to own delivery across this stack. You'll design and build features and services end to end - from API design through to production - and take real…
Added 46 mins ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
We have a high-impact opportunity for a Senior Design Quality professional to lead design assurance efforts for a critical medical device in the Electrophysiology space. This role requires…
Added 46 mins ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
We have a high-impact opportunity for a Senior Design Quality professional to lead design assurance efforts for a critical medical device in the Electrophysiology space. This role requires…
Added 46 mins ago
LT
Automation Engineer
Lorven Technologies Inc.
Mississauga, ON
- Contract
We are looking for a Senior QA Automation Engineer with strong expertise in Playwright-based test automation and a solid background in manual testing. You will be responsible for ensuring…
Added 46 mins ago
AI
Senior QA
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a Senior QA Engineer with strong experience in automation testing of mobile and web applications. The ideal candidate should have hands-on experience with Appium, mobile…
Added 46 mins ago
LT
Senior QA Automation Engineer (Playwright)
Lorven Technologies Inc.
Mississauga, ON
- Contract
We are looking for a Senior QA Automation Engineer with strong expertise in Playwright-based test automation and a solid background in manual testing. You will be responsible for ensuring…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
Senior Software Engineer, Mortgage Engineering
Questrade Financial Group
Toronto, ON
As a Senior Software Engineer on this team, you'll be a senior individual contributor who owns a domain end to end - from technical decisions, architecture, and code reviews to production…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 1 hour ago
T
Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
We are looking for an experienced Hands-on Sr. Platform Engineer that will work on innovative and transformational initiatives at TD Securities -- the implementation of the next generation…
Added 1 hour ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
The Senior IT Security Engineer builds, operates, and improves security across Draganfly’s cloud-first IT environment. This hands-on role combines Microsoft 365 and cloud security…
Added 2 hours ago
SM
Backend Platform Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
…hand. Hapiko is a Spin Master company, so we pair a small, senior engineering team with the reach of one of the world's largest toy…
Added 2 hours ago
KG
Senior Java Low Latency Developer (Payments & Trading Platforms)
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
We are seeking an experienced Senior Java Low Latency Developer to join our Payments Processing Development team and help drive the evolution of our next-generation exchange connectivity…
Added 2 hours ago
TC
Senior Java Low Latency Developer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Senior Java Low Latency Developer to join our Payments
Added 2 hours ago
Senior Staff Software Engineer
Diligent Corporation
Vancouver, BC
As a Senior Staff Software Engineer on Diligent's Platform AI team, based out of our technical center of excellence in Vancouver, you will drive the architecture and technical direction of…
Added 2 hours ago
V
Senior Quality Management System (QMS) Quality Engineer
VitalBio
Oakville, ON
- Full-time
The Senior Quality Management System (QMS) Quality Engineer is a technical leader responsible for maintaining, improving, and ensuring the effectiveness of the Company's Quality Management…
Added 3 hours ago
P
Senior AI Engineer
Perceptic
Engineer, BC
- Full-time
We are hiring Senior AI Engineers who have shipped real AI product experiences. We mean people who have built AI products, broken them in production, fixed them, and shipped them to users…
Added 3 hours ago
J(
Senior iOS Mobile Engineer (124)
JSG (Johnson Service Group, Inc.)
Toronto, ON
- Contract
Johnson Service Group (JSG) is currently looking for a Senior iOS Mobile Engineer with 9–10 years of hands-on iOS development experience and strong expertise in Swift and the Apple…
Added 3 hours ago
L
Senior QA Automation Engineer – Cypress
LTM
Mississauga, ON
- $103,554 to $115,200 CAD / year
- Full-time
Title: Senior QA Automation Engineer – Cypress
Added 3 hours ago
L
Full Stack Engineer
Leyton
AB · Alberta, Canada
- €30,000 to €50,000 EUR / year
- Full-time
For the Senior Engineer role, we are looking for:
Added 3 hours ago
LT
Account Manager
Longterm Technology Services
London, ON
- Full-time
…processes and the ability to articulate how our solutions for product design, simulation, and data management can create tangible business…
Added 3 hours ago
M-
Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
As Staff Software Engineer, Control Plane, you will own the software through which administrators configure, govern, and understand the assembled stack. Reporting to the Senior Director of…
Added 3 hours ago
Agentic AI Software Backend & Platform Engineer
Siemens
Kitchener, ON
We are seeking a Backend & AI Engineer, for Siemens Digital Industries Operations Software to help build and scale our Agentic AI platform. The role focuses on solid backend engineering,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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