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Added 4 hours ago
RA
Production Supervisor - 1st shift (ETO)
Rockwell Automation
Cambridge, ON
- Full-time
Hiring for a production supervisor on days who will manage the day shift and also the execution and management of afternoon shift supervisor. This opening is for who will manage ETO…
Added 5 hours ago
N
Mine Operations Superintendent
Nutrien
Allan, SK
- Full-time
Home At Shift End – Enjoy the stability of shift-based work without long hauls or time away
Added 6 hours ago
BS
Tech Transformation - Application Network Engineer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Role Title: Tech Transformation - Application Network Engineer
Added 6 hours ago
SP
Professor, Part-Time
Seneca Polytechnic
Toronto, ON · North York, ON
- Part-time
Seneca is Canada’s leading, and Ontario's first, polytechnic with more than 40,000 full-time students and 18,500 part-time students. Since opening our doors for the first time more than 55…
Added 7 hours ago
TR
3rd Class Power Engineer
Teck Resources Limited
Trail, BC
- $45.56 to $50.41 CAD / hour
- Full-time
Teck Resources Limited is looking for a motivated and fully certified Third Class Power Engineer at our Trail Operations. Reporting to the Shift Leader, the Power Engineer is responsible…
Added 9 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 9 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 12 hours ago
Power Engineer
Smurfit Westrock
Winnipeg, MB
…applications. We are currently looking for a 3rd Class Power Engineer to be a part of our maintenance team. Fourth class engineers are welcome to apply if continuing their education to 3rd…
Added 12 hours ago
ES
IT Support Specialist
Epsilon Solutions Ltd.
Mirabel, QC
- Full-time
Adhere to shift rotation plan and Operating model
Added 13 hours ago
VA
Aircraft Certification Authority (ACA) - Ottawa
Voyageur Aviation
Ottawa, ON
- Full-time
Voyageur Aviation Corp. is seeking a qualified Aircraft Maintenance Engineer (ACA) based in Ottawa, Ontario. This position offers a stable Monday to Friday, daytime schedule, providing an…
Added 13 hours ago
OP
Civil, Plant Engineer
Ontario Power Generation
Timmins, ON
- Full-time
…compensation package. The total compensation package for regular full-time management roles includes pay-for-performance programs for annual and medium time periods. Maintaining a…
Added 21 hours ago
PB
Shift Engineer Pitampura
Pacific Business Park Sahibabad
AB · Wood Buffalo, AB
- Full-time
To hand over the shift to AFM / Supervisor of the following shift in an appropriate fashion with full detailed notes and an appropriate briefing.
Added 23 hours ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 day ago
AD
Process Development Engineer
Active Dynamics Group
Toronto, ON
- Full-time
…solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to…
Added 1 day ago
A
Reliability Engineer
Adecco
Fort McMurray, AB
- $80 to $95 CAD / hour
- Full-time
Adecco is currently hiring a full-time experienced Reliability Engineer - Fixed Equipment & Asset Integrity to join our client's team in Fort McMurray, Alberta. This is an exciting…
Added 1 day ago
AD
Process Development Engineer
Active Dynamics
Toronto, ON
- $62,000 to $72,000 CAD / year
- Full-time
…solutions for multiple systems and multiple industries. This full-service, end-to-end capabilities are paired with a collaborative, creative approach, global reach, and agile structure to…
Added 1 day ago
D
Principal Product Manager, Sandboxes
Docker
Remote, Canada
- Full-time
- Remote
…redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows…
Added 1 day ago
R
Staff AI Architect/Engineer
RBC
Toronto, ON
- Full-time
This is a tremendous opportunity to reinvent architecture in the AI Age. As a Staff AI Architect/Engineer, you will operate at the intersection of hands-on AI building and enterprise…
Added 1 day ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 day ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 day ago
H
Facility Maintenance & Operator
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Refrigeration Engineer certificate, where required by the job
Added 1 day ago
RB
Staff AI Architect/Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
This is a tremendous opportunity to reinvent architecture in the AI Age. As a Staff AI Architect/Engineer, you will operate at the intersection of hands-on AI building and enterprise…
Added 1 day ago
CI
Maintenance Worker III (2026-1078)
Carewest Innovative Healthcare
Calgary, AB
- Full-time
Position Status: Regular Full Time Location: Colonel Belcher, Facility Management BW Hours: 77.50 FTE: 1.00 Shift: Days Shift Times: 0745-1600 Union: AUPE GSS Rate of Pay: $30.56 - $31.78…
Added 1 day ago
BF
Ingénieur, Conception de la cellule/Airframe Design Engineer
Bell Flight
Mirabel, QC
- Full-time
Possibility of banking overtime in compensated time up to 40 hours per year
Added 1 day ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
Performance Accountability: Conduct standard performance reviews, establish transparent feedback loops, and mentor shift supervisors for internal promotion.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable workforce management services and applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with contact center and enterprise systems, and contribute to deployment, performance, reliability, and cross-functional delivery.

Requirements

Requires at least six years of full-stack software development experience, strong Java and Spring Boot skills, and experience with modern frontend development using React or Angular and TypeScript. Candidates should also have experience with APIs, microservices, event-driven systems, relational databases, and cloud-based or containerized applications, along with strong communication skills.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Docker
Cloud-Native Applications
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Event-Driven Services
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Schedule Generation
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD Systems
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud Platforms
Docker
Domain-Driven Design
Operational Research

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