Jobs in Canada

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Added 1 month ago
GE
Représentant(e) en développement des affaires – Ventes externes
GFL Environmental Inc.
Ottawa, ON · Gatineau, QC
- Full-time
Minimum de 2 à 4 ans d'expérience en vente (expérience en vente externe sur le terrain et utilisation d'un CRM constituant un atout);
Added 1 month ago
GP
Business Development Sales Representative
Global Payments Inc.
Halifax, NS
- Full-time
Experience using Salesforce or other customer relationship management (CRM) platforms to drive sales effectiveness and pipeline visibility.
Added 1 month ago
NC
Account Executive - Managed Services, Cloud & Cybersecurity
Nuvollo Corp.
Toronto, ON
- Full-time
Added 1 month ago
SC
Sales Solution Specialist, Healthcare & Senior Living
Sysco Canada Inc.
Quebec, QC
- Full-time
Manages accurate sales pipeline, consultative activities, and customer contact information in customer relationship management (CRM) tool.
Added 1 month ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
Experience using donor databases, CRM platforms and Microsoft Office applications, with a strong commitment to accurate and complete data.
Added 1 month ago
LM
Rental Coordinator
Leavitt Machinery
Regina, SK
- Full-time
Added 1 month ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Must have a valid, unrestricted Driver’s License · Must have at least a High School diploma or a Certificate of Adult Education Completion (CAEC)
Added 1 month ago
B
Manager, Client Experience East
Beautifi
Toronto, ON
- Full-time
Experience using CRM, reporting, and workforce tools to monitor performance, assign work, and maintain accountability; Salesforce
Added 1 month ago
BS
Représentant(e) du service clientèle (Saisonnier - Temps partiel)/Customer Care Representative (Seasonal - Part-Time)
Browns Shoes
Remote, Canada
- Part-time
- Contract
- Remote
La connaissance de la plateforme CRM "Kustomer" est un atout.
Added 1 month ago
NE
Représentant service à la clientèle- Révision des infractions
New Era Technology
Saint-Jean-sur-Richelieu, QC
- $19 to $21 CAD / hour
Une expérience avec Salesforce est un atout, ou avec d'autres outils CRM ou de gestion des tickets ITSM pertinents
Added 1 month ago
NE
Infraction Review Technician
New Era Technology
Saint-Jean-sur-Richelieu, QC
- $19 to $21 CAD / hour
User experience with Salesforce preferred, or other relevant CRM or ITSM Ticketing tools
Added 1 month ago
HC
Sales Director, Canada
Harris Computer
ON
- Full-time
Employ rigorous CRM discipline, accurate forecasting, and regular actionable reporting to senior leadership.
Added 1 month ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Canada
- Full-time
Maintain accurate and up-to-date customer records within the CRM system.
Added 1 month ago
CC
National Account Manager
Cogent Communications
Montreal, QC
- Full-time
Working knowledge of computer applications such as Microsoft Office and a CRM are a plus
Added 1 month ago
CD
Gestionnaire marketing – Amériques | Marketing Manager - Americas
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
…publiques, Ventes, Numérique, Revenue Management, Billetterie, CRM, Créatif et Marque), en mobilisant tout le monde autour d'objectifs…
Added 1 month ago
CD
Gestionnaire principal(e) des ventes – Spectacles en tournée des Amériques | Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Maîtrise de Salesforce ou d'un CRM comparable, ainsi que de Microsoft Office.
Added 1 month ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
Working knowledge of computer applications such as Microsoft Office and a CRM are a plus.
Added 1 month ago
SG
Architectural Sales Representative
Sun Glow Window Covering Products of Canada LTD
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Record project opportunities, contacts, meetings, follow-ups, samples, and specifications within Sun Glow's CRM.
Added 1 month ago
SR
AI Automation Developer
Serv Recruitment
Kelowna, BC
- Full-time
You’ll own the automation backbone that runs Martell Media: the Stripe → CRM → access management pipelines, the AI infrastructure powering Dan Martell’s coaching products, and the daily…
Added 1 month ago
- Enterprise GTA Sales
Rogers Communications
Toronto, ON · Brampton, ON
Strong proficiency with Salesforce CRM and Microsoft 365 tools (Excel, PowerPoint, Word, Teams)
Added 1 month ago
F/
Risk Specialist (Risk Reporting)
FCC / FAC
Toronto, ON · Regina, SK · Calgary, AB · Ottawa, ON · FCC Tower
- Full-time
Certifications related to risk management, finance or accounting, such as CPA, CRM or CRMP
Added 1 month ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Added 1 month ago
Risk Manager (Construction)
PACT
ON · Mississauga, Ontario
Professional designation or certification, such as P.Eng., PMP, PMI-RMP, AACE certification, CRM, or an equivalent recognized project/risk management qualification is preferred. Comparable…
Added 1 month ago
IG
Director, Business Development - Defence
Insight Global
Ottawa, ON
- $200,000 to $235,000 CAD / year
- Full-time
Ensure CRM data integrity and reporting accuracy.
Added 1 month ago
MG
Jr. Product Owner
Media Graph Inc.
Montreal, QC
- Full-time
Atout : Expérience avec des logiciels ERP et connaissance de processus d’affaires tels que le CRM, la chaîne d’approvisionnement, les finances, la fabrication ou la gestion des stocks.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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Work requirements

Jobs in Canada