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Added 26 days ago
TI
Sr. Analytics Developer
Techtronic Industries Canada Inc.
Toronto, ON
- Full-time
Support testing, troubleshooting, and performance optimization across environments.
Added 26 days ago
TI
Quality Technician 3
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
Perform and track RBR tool functional reviews
Added 26 days ago
LC
Mechanical Design Engineer- Continuous Improvement
Linamar Corporation
Guelph, ON
- Full-time
…perspective, increase manufacturability and efficiency, resolve functional issues with machines, determine root cause and resolve field issues, and design new options for…
Added 26 days ago
Field Sales Applications Engineer
Ametek, Inc.
Ottawa, ON
Conduct product evaluations, application testing, and proof-of-concept demonstrations.
Added 26 days ago
PP
Foreman
Pembina Pipeline Corporation
Prince Rupert, BC
- $132,000 to $147,000 CAD / year
Coordinate personnel, contractors, and cross-functional stakeholders to support operations, maintenance, projects, marine activities, reliability initiatives, and emergency response…
Added 26 days ago
Sr. Associate, Manufacturing Engineering, Mechanical Projects 1
L3Harris Technologies
ON · Waterdown, ON
…and manufacturability of MX products. Working within a cross-functional team of Engineering, Production, Manufacturing Engineering, and Procurement, this role supports both New Product…
Added 26 days ago
Bilingual Data Engineer
CMHC - SCHL
Ottawa, ON · Montreal, QC
Partner with CMHC business lines and collaborate with cross-functional stakeholders, including data architects, data stewards, data scientists, and enterprise architects, to deliver…
Added 26 days ago
TT
Design Specialist -- Test (Senior)
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Working closely with cross‑functional teams - including engineering, manufacturing, and technical support - the Design Specialist – Test integrates multiple tools, processes, and…
Added 26 days ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
…problems. You will work in collaboration with your team and cross-functional…
Added 26 days ago
A
Senior User Experience Designer
Akkodis
Toronto, ON
- Contract
Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
Added 26 days ago
BS
Senior Technology Risk Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Lead the design, implementation, and testing of technology controls, ensuring alignment with internal standards and external frameworks (e.g., ISO 27001, ICOFR, SOC 2, SWIFT, PCI DSS)
Added 26 days ago
SI
System Project Manager
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
Oversee commissioning, functional testing, and system acceptance activities.
Added 26 days ago
M
Marketing Content Manager
MEDFAR
Montreal, QC
- Full-time
Monitor content performance and use data and audience insights to refine content strategy, testing different formats, messages, and distribution strategies to drive stronger results.
Added 26 days ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- Full-time
…well-defined deliverables: designing, building, optimizing, testing, and documenting the pipelines that keep everyone else shipping…
Added 26 days ago
A
Product Development Assistant
ARC'TERYX
North Vancouver, BC
- Full-time
…innovative product. Our team builds strong relationships with cross-functional partners to realize ideas into commercialized…
Added 26 days ago
EB
Lead, Business System Analyst
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Lead Business System Analyst (BSA) will facilitate the identification and documentation of detailed user stories (functional requirements), process and system flows and contribute to…
Added 26 days ago
IS
Software Development Manager
Intellijoint Surgical
Kitchener, ON
- Full-time
Accountable for the Software Development function (people and process) from backlog refinement through inline testing
Added 26 days ago
Marine Operations & Logistics Manager
Amrize
Coquitlam, BC
Develop strong cross-functional partnerships across Amrize to align Marine Operations with broader business objectives and optimize opportunities across product lines and the supply chain.
Added 26 days ago
LC
Mechanical Design Engineer - Line Support
Linamar Corporation
Guelph, ON
- Full-time
…perspective, increase manufacturability and efficiency, resolve functional issues with machines, determine root cause and resolve field issues, and design new options for…
Added 26 days ago
C
Backend Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
…while solving our bankers’ biggest pain points. We are a cross-functional, globally distributed team of talented individuals, creating platforms/products that aims to deliver innovative…
Added 26 days ago
EB
Lead, Business System Analyst
EQ Bank
Toronto, ON
- Full-time
The Lead Business System Analyst (BSA) will facilitate the identification and documentation of detailed user stories (functional requirements), process and system flows and contribute to…
Added 26 days ago
CD
Gestionnaire marketing – Amériques | Marketing Manager - Americas
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Added 26 days ago
SC
Industrial Electrician
Sport Chek
Calgary, AB
- Full-time
Proficiency in electrical testing equipment, hand tools, and power tools
Added 26 days ago
V
Graphic Designer
Vessi
Vancouver, BC
- Full-time
Approach AI as an extension of the design toolkit, using it to support concept exploration, retouching, image editing, compositing, versioning, mockups, motion testing, and production.
Added 26 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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