Jobs in Canada

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Added 1 month ago
V
Graphic Designer
Vessi
Vancouver, BC
- Full-time
…role turns briefs into polished assets and cohesive visual systems that support brand storytelling and business…
Added 1 month ago
N
Maintenance Technician (Electrician)
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Brampton, ON
- Full-time
Must have knowledge of electrical codes to satisfy ESA requirement · Must have own set of basic tools
Added 1 month ago
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Setup Technician L1
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- Full-time
Perform process troubleshooting of the thermoforming machines and all related systems.
Added 1 month ago
SE
Shop Mechanic
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Trois-Rivières, QC
- Full-time
Day Shift position : 5x2
Added 1 month ago
A
Category Specialist - Procurement and Supply Chain
ABB
L'Ancienne-Lorette, QC
- Full-time
The work model is hybrid, with three days per week on site
Added 1 month ago
GE
Senior Human Resources Business Partner
GFL Environmental Inc.
Surrey, BC
- Full-time
Proficiency in Google Workspace and HRIS systems (My Workday preferred).
Added 1 month ago
SI
Software Engineer, Android, Level 4
Snap Inc.
Toronto, ON
- Full-time
To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week
Added 1 month ago
VC
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
Added 1 month ago
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Co-op/Intern Business Analyst
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Ottawa, ON
- Internship
…implementation and process improvement projects, and supporting business…
Added 1 month ago
AR
Floating General Manager
Algonquin Resort
Toronto, ON
- Full-time
Candidate must possess the skills and experience to lead a team to consistently deliver exceptional guest service and effectively grow revenues
Added 1 month ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Added 1 month ago
A
Wastewater Process Engineering Specialist/EIT
AECOM
Burnaby, BC
- $60,000 to $86,000 CAD / year
- Full-time
…planning, design, and delivery of treatment facilities, pumping systems, and related infrastructure while developing their technical and consulting…
Added 1 month ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Saskatoon, SK
- Part-time
We Will Be Systems Thinking, Data Driven and AI enabled
Added 1 month ago
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Registered Nurse - Emergency - Float Pool
Halton Healthcare
Oakville, ON
- Part-time
Current Heart & Stroke approved Basic Life Support certification required at time of hire
Added 1 month ago
C
EIT
CIMA+
Vancouver, BC
- $60,480 to $83,160 CAD / year
- Full-time
Must possess a valid British Col
Added 1 month ago
N
Mobile Lube Technician
NuBuild
ON · King, Ontario
- Full-time
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Muir - CORE Reservations Agent
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Halifax, NS
Process reservations by mail, telephone, e-mail, GDS, fax or central reservation systems referral;
Added 1 month ago
Project Manager, Construction
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
Strong technical knowledge of construction methods, building systems, drawings, specifications, and construction details.
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2 years of customer service experience required
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Added 1 month ago
Digital Content Creator
Corus Entertainment
Toronto, ON
Experience working with content management systems, including WordPress.
Added 1 month ago
Senior Software Engineer, Mortgage Engineering
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Work-life balance in a hybrid environment with at least 3 days in office
Added 1 month ago
Building Operator (6-month contract)
Harvard
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Operate the building’s automation, fire life and safety, mechanical and electrical systems;

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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Work requirements

Jobs in Canada