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Added 25 days ago
SOFTWARE ENGINEER III - HYBRID
Green Shield Canada
Toronto, ON
We are looking for a Full Stack Engineer to build and operate systems that directly shape how customers experience our services. This is a hands-on engineering role on products used in…
Added 25 days ago
Q
AI Agent Engineer
Qlik
Canada
- $92,700 to $116,000 CAD / year
- Full-time
…ungoverned, unadopted, and underperforming. The Agentic AI Engineer exists to make sure that never happens at…
Added 25 days ago
H
eTrading Full Stack Engineering - Network
HSBC
Toronto, ON
- Full-time
Engineer secures and resilient client-facing connectivity using appropriate routing segmentation and redundancy patterns and coordinate requirements testing and implementation with clients…
Added 25 days ago
H
eTrading Full Stack Engineering - Compute
HSBC
Toronto, ON
- Full-time
Engineer basic input output system (BIOS), firmware, kernel and user space settings for deterministic performance including CPU isolation, interrupt request (IRQ) placement, power policy,…
Added 25 days ago
NV
Databricks Architect (ID#5473)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
Provide recommendations for platform maturity, automation, CI/CD, observability, and ongoing governance.
Added 25 days ago
MR
Senior Platform Engineer/ High Growth
Motion Recruitment
Toronto, ON
- $190,000 to $220,000 USD / year
- Full-time
…incident-response software is looking for a Senior Platform Engineer to help scale the infrastructure behind its…
Added 25 days ago
BS
Tech Transformation - Application Network Engineer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Role Title: Tech Transformation - Application Network Engineer
Added 25 days ago
HD
Databricks Engineer
Hire DigITalent Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90 to $110 CAD / hour
- Contract
…and promotions. The project team needs a seasoned Senior Data Engineer to help lead the charge, stabilize key deliverables, and guide our technical strategy. This is a critical engagement…
Added 26 days ago
B
Principal Cloud Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
We are seeking an enthusiastic, passionate professional for a Principal Cloud Engineer position with 8+ years of experience in multiple large scale Azure enterprise environments. We are…
Added 26 days ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…illustration experience. We are seeking a Full-Stack Software Engineer to join our Calculations Squad and develop capabilities that help advisors and customers make informed life insurance…
Added 26 days ago
TR
JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
The CoCounsel Agent Context team is seeking a Staff Software Engineer to set the technical direction for Content Tools - the purpose-built APIs that give AI agents precise, governed access…
Added 26 days ago
E
Staff Eng, API Design & Governance
eBay
Toronto, ON
- Full-time
We are hiring a Staff Engineer, API Design & Governance to help shape the architecture, quality, and long-term evolution of the systems and APIs that power these experiences. This is an…
Added 26 days ago
FT
Lead Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
Establish data quality, observability, monitoring, and alerting frameworks
Added 26 days ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 26 days ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
We're hiring a Senior Software Engineer to own delivery across this stack. You'll design and build features and services end to end - from API design through to production - and take real…
Added 26 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 26 days ago
Senior Software Engineer, Mortgage Engineering
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Software Engineer. Could It Be You?
Added 26 days ago
B
Senior Software Engineer - Trading Technology
BettingJobs
Toronto, ON
- Full-time
BettingJobs is working with a fast-growing sports betting technology business to recruit a Senior Software Engineer for its Trading Technology team. You'll build the backend engines behind…
Added 26 days ago
B
Senior Software Engineer
BettingJobs
Toronto, ON
- Full-time
BettingJobs is hiring a Senior Software Engineer a global leader in online gaming, to join a new backend engineering team in Toronto.
Added 26 days ago
HB
Platform Engineer
Hunter Bond
Montreal, QC
- Full-time
Drive observability across metrics, logs and tracing.
Added 26 days ago
GM
Senior Software Engineering - Protocol Operations & Trust
General Motors
Markham, ON
- Full-time
We are looking for a hands-on Software Engineer to turn complex simulation-testing challenges into production-ready software. Working closely with operations and engineering teams, you will…
Added 26 days ago
SM
Backend Platform Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
Keep the real-time connection layer that devices rely on healthy and reliable, partnering with our firmware engineer.
Added 26 days ago
TC
Production Support Mobile Developer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
We are seeking a highly motivated Mobile Application Support Engineer (L2/L3) to provide production support for mobile applications and backend services. The ideal candidate will be…
Added 26 days ago
TC
Senior Java Low Latency Developer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $120,000 CAD / year
- Full-time
engineer with a strong background in low-latency trading systems, financial markets technology,
Added 26 days ago
eTrading Full Stack Engineering - Network
HSBC Global Services Limited
Toronto, ON
Engineer secures and resilient client-facing connectivity using appropriate routing segmentation and redundancy patterns and coordinate requirements testing and implementation with clients…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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