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Added 25 days ago
Bilingual Data Engineer
CMHC - SCHL
Ottawa, ON · Montreal, QC
…reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples.…
Added 25 days ago
NC
Account Executive - Managed Services, Cloud & Cybersecurity
Nuvollo Corp.
Toronto, ON
- Full-time
Experience selling into small, mid-market, or enterprise organizations with multiple stakeholders and longer sales cycles
Added 25 days ago
TC
CUPE 1328 - IT Field Technician
Toronto Catholic District School Board
Toronto, ON
- Full-time
…operating system-based computer hardware, peripherals and software applications and Apple Mac based computers and software…
Added 25 days ago
CO
Manager, Finance and Risk
College of Naturopaths of Ontario
Toronto, ON
- Full-time
…financial activities, information technology (IT) systems, and the Enterprise Risk Management Program. The position is also responsible for ensuring the efficient operation of these program…
Added 25 days ago
AI
VP, Centralized Operations
Alectra Inc.
Woodbridge, ON
- Full-time
Please note that this posting may be removed prior to the closing date if a high number of qualified applications are received.
Added 25 days ago
C
Backend Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
…components in Java. Candidate must have experience in developing enterprise application using Java/J2EE &…
Added 25 days ago
CI
Directeur Principal Évaluations & Services conseils
Colliers International
Quebec, QC
- Full-time
Expérience avec Argus Enterprise (de préférence)
Added 25 days ago
C
Consultant, Full Stack Developer
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Financial Crimes & Enterprise Risk Technology. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale…
Added 25 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON
- Full-time
You'll join CIBC's Technology team and help build the applications and services that power secure, reliable, and client-focused digital experiences. As a Consultant, Java Back End…
Added 25 days ago
O
Front End Developer 2
OLG
Toronto, ON
- Full-time
We are ready to take this game to the next level and are looking for a passionate Front-End Developer to join our team. In this role, you will be accountable for the design, assessment,…
Added 25 days ago
EB
Lead, Business System Analyst
EQ Bank
Toronto, ON
- Full-time
…experience, technical solution and acceptance criteria for Enterprise Technology and Data strategic projects and programs. The Lead BSA will be a core member within a cross-functional Pod…
Added 25 days ago
T
OpenText Exstream SME / CCM Solution Architect
TechDoQuest
Toronto, ON
- Full-time
Design, develop, enhance, and support enterprise CCM solutions using OpenText Exstream.
Added 25 days ago
O
Front End Developer 2
OLG
Sault Ste. Marie, ON
- Full-time
We are ready to take this game to the next level and are looking for a passionate Front-End Developer to join our team. In this role, you will be accountable for the design, assessment,…
Added 25 days ago
M
Senior Account Manager
MEDFAR
Montreal, QC
- Full-time
Developing and executing a commercialization strategy for the solution targeting enterprise accounts and our existing clientele.
Added 25 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You'll join CIBC's Technology team and help build the applications and services that power secure, reliable, and client-focused digital experiences. As a Consultant, Java Back End…
Added 25 days ago
MF
Director Threat Intelligence
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Accountable for enterprise strategy, standards, and guardrails across security platform and infrastructure engineering, with a direct mandate to mature Threat Intelligence and DevSecOps as…
Added 25 days ago
KI
Co-op/Intern Business Analyst
Kinaxis Inc.
Ottawa, ON
- Internship
Assist with the administration and support of enterprise applications including Salesforce and other go-to-market business-critical platforms.
Added 25 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 25 days ago
IT Business Analyst (On Call)
Okanagan College
Kelowna, BC
Under the general direction of the Manager of Software & Enterprise Systems, the IT Agile Project Coordinator plays a key role in coordinating a variety of technology initiatives that…
Added 25 days ago
T
Governance & Control Specialist, Corporate and Public Affairs (CAPA)
TD
Toronto, ON
- Full-time
Enterprise 1B is a governance and control function that enables the businesses and corporate functions it supports to identify, understand, manage, and mitigate risks in alignment with the…
Added 25 days ago
SL
AVP, Compliance Technology and Innovation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…business leaders to drive innovation, continuous improvement, and enterprise…
Added 25 days ago
Total Rewards Analyst
municipalp
Pickering, ON
Please note, only applications submitted through the Applicant Tracking System will be accepted.
Added 25 days ago
KC
Site Reliability Engineer
KPMG Canada
Vaughan, ON
- Full-time
Proven experience administering large applications in production grade cloud, with emphasis on Azure (other cloud AWS, GCP)
Added 25 days ago
PI
Vice President, Data Engineering
PICTON Investments
Toronto, ON
- Full-time
Define and execute PICTON's enterprise data strategy, architecture, and roadmap across Databricks, Snowflake, APIs, applications, analytics, and AI.
Added 25 days ago
MC
Senior Account Executive
MatchBox Consulting Group
Vancouver, BC
- Full-time
Constantly looking for areas of opportunity and improvement across the enterprise.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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