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Added 23 days ago
GE
Senior Human Resources Business Partner
GFL Environmental Inc.
Surrey, BC
- Full-time
Competitive compensation package with a company-matched RRSP program to support your financial future.
Added 23 days ago
VC
Registered Nurse (RN) - Critical Care - ICU
Vancouver Coastal Health
North Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
…critically ill clients with unpredictable outcomes attached to life-support equipment, and/or clients in post-anaesthetic recovery, both by working independently and as a member of a…
Added 23 days ago
KI
Co-op/Intern Business Analyst
Kinaxis Inc.
Ottawa, ON
- Internship
…our team as we continue to innovate and revolutionize how we support our…
Added 23 days ago
NS
Family Medicine - Port Hawkesbury Health Centre - Port Hawkesbury, NS
Nova Scotia Healthcare System
Port Hawkesbury, NS
- $383,500 to $400,000 CAD / year
- Full-time
…opportunities with Medical Learners, women's health, and long-term care…
Added 23 days ago
AR
Floating General Manager
Algonquin Resort
Toronto, ON
- Full-time
Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, compliance…
Added 23 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…
Added 23 days ago
S
Fumigator, AGRI
SGS
Montréal-Est, QC
- Full-time
Support any other duties that may be assigned by his/her supervisor
Added 23 days ago
SI
Front of House Manager
Service Inspired Restaurants
Toronto, ON
- Other
Added 23 days ago
P
Medical Billing Technician
Petal
Quebec, QC
- $25 to $26 CAD / hour
- Full-time
Added 23 days ago
M
Marketing Content Manager
Medfar
Montreal, QC
- Full-time
Support product launches, campaigns, events, market expansions, and other strategic initiatives with the right content and messaging.
Added 23 days ago
A
Front Desk Agent
AccorHotel
Whistler, BC
- Full-time
Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
Added 23 days ago
A
Wastewater Process Engineering Specialist/EIT
AECOM
Burnaby, BC
- $60,000 to $86,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 23 days ago
HH
Registered Nurse - Emergency - Float Pool
Halton Healthcare
Oakville, ON
- Part-time
This role is intended to support safe staffing, continuity of care, vacancy coverage, sick call replacement, leaves of absence, surge capacity, education support, and other short-term or…
Added 23 days ago
HH
Pharmacy Technician
Halton Healthcare
Oakville, ON
- Full-time
Completion of a recognized college level Pharmacy Assistant or Technician Program required
Added 23 days ago
HH
Registered Nurse- Brief Assessment Service
Halton Healthcare
Oakville, ON
- Contract
The Mental Health Program works in partnership with the Emergency Department to support patient care and access to services. We are currently seeking nurses that have the passion for the…
Added 23 days ago
C
EIT
CIMA+
Vancouver, BC
- $60,480 to $83,160 CAD / year
- Full-time
…sustainability, multidisciplinary agility and collaboration, we support our clients at all stages of their projects, from feasibility studies to commissioning. From the production of…
Added 23 days ago
Cover Charge / Coat Check Attendant
Canad Inns
Winnipeg, MB
Added 23 days ago
Registered Nurse, Labour and Delivery
Sinai Health
Toronto, ON
Graduate of a CNO-approved bachelor’s degree in nursing program, or equivalent combined education and experience
Added 23 days ago
Personal Support Worker
March of Dimes Canada
Hamilton, ON
We are currently looking to fill 1 Permanent Part-Time Personal Support Worker (Internally known as Support Services Attendant) position in our Jason’s House Congregate Care Program,…
Added 23 days ago
Delivery Driver
Fire & Flower Inc.
Calgary, AB
…of the customer journey. When not on delivery, the role may support in-store operations during downtime or for break coverage including basic guest service, inventory, and store…
Added 23 days ago
Delta Dartmouth - Night Auditor
The Armour Group Limited
Dartmouth, NS
Company scholarship program for employees and family members
Added 23 days ago
Muir - CORE Reservations Agent
The Armour Group Limited
Halifax, NS
Link all reservations with guest history system and Marriott BonVoy loyalty program;
Added 23 days ago
Muir Hotel - Room Attendant
The Armour Group Limited
Halifax, NS
Eligible for shift premiums based on our self-inspection program
Added 23 days ago
Greenway Grill - Grab N Go Cashier
The Armour Group Limited
Bedford, NS
Added 23 days ago
Project Manager, Construction
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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