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Added 22 days ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 22 days ago
J
Manager of Projects (MOP)
Jacobs
Toronto, ON
- $168,600 to $221,325 USD / year
- Full-time
…management services. We are seeking an experienced project-delivery leader who is motivated by collaboration, client service, and successful execution of complex energy infrastructure…
Added 22 days ago
J
Manager of Projects (MOP)
Jacobs
Winnipeg, MB
- $168,600 to $221,325 USD / year
- Full-time
…management services. We are seeking an experienced project-delivery leader who is motivated by collaboration, client service, and successful execution of complex energy infrastructure…
Added 22 days ago
JE
Senior Electrical Designer
Juno Engineering Canada Inc.
Calgary, AB
- Full-time
In this full-time role, you will serve as a senior technologist responsible for producing and coordinating construction-ready E&I drawings in alignment with the Engineer of Record’s (EOR)…
Added 22 days ago
J
Manager of Projects (MOP)
Jacobs
AB · Edmonton, AB
- $168,600 to $221,325 USD / year
- Full-time
…management services. We are seeking an experienced project-delivery leader who is motivated by collaboration, client service, and successful execution of complex energy infrastructure…
Added 22 days ago
RH
Engineering Superintendent
Robert Half
Quesnel, BC
- Full-time
…Quesnel, BC operation. This is an excellent opportunity for a senior engineering professional who enjoys working in a complex industrial environment and wants to take ownership of capital…
Added 22 days ago
MC
Senior Project Manager
MENARD Canada Inc.
Vancouver, BC
- Full-time
The Senior Project Manager acts as a technical and operational leader, overseeing multiple concurrent projects and providing mentorship to project managers, coordinators and site personnel.…
Added 22 days ago
A
Municipal Civil EIT - Civil 3D
AECOM
Burnaby, BC
- $66,000 to $75,000 CAD / year
- Full-time
AECOM's Municipal Roads Group in Burnaby is seeking a Junior Municipal Civil Designer / Engineer-in-Training to support the planning and design of municipal infrastructure across Metro…
Added 22 days ago
Corporate Liability Engineer
Canadian Natural
Calgary, AB
At Canadian Natural, we are proud to be a leader in Canada’s energy industry. Join us and help drive innovation and long-term value through integrity, teamwork, and a passion for doing…
Added 22 days ago
MV
*Senior Project Engineer
Metro Vancouver
Burnaby, BC
- Full-time
Our Water Services Department is seeking a *Senior Project Engineer who will be responsible for providing controls and automation programming, technical support, electrical and…
Added 22 days ago
MV
*Senior Project Engineer (Liquid Waste, Wastewater Treatment Facility Planning)
Metro Vancouver
Burnaby, BC
- Full-time
Our Liquid Waste Services Department is seeking a *Senior Project Engineer who will be responsible for a wide range of planning and policy initiatives related to wastewater treatment plants…
Added 22 days ago
NC
Engineer, Civil/Structural
Newmont Corporation
Vancouver, BC
- Full-time
Professional Engineer (P.Eng.) designation in British Columbia, or senior EIT nearing P.Eng. eligibility.
Added 22 days ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
We have a high-impact opportunity for a Senior Design Quality professional to lead design assurance efforts for a critical medical device in the Electrophysiology space. This role requires…
Added 22 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 22 days ago
Senior Engineer - Mechanical Systems and Equipment
Westinghouse Electric Company, LLC
Kitchener, ON
As a Senior Engineer – Mechanical Systems and Equipment you will provide technical leadership for the design, development, analysis, and implementation of complex mechanical systems and…
Added 22 days ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
The Senior IT Security Engineer builds, operates, and improves security across Draganfly’s cloud-first IT environment. This hands-on role combines Microsoft 365 and cloud security…
Added 22 days ago
B
Senior Software Engineer
BettingJobs
Toronto, ON
- Full-time
BettingJobs is hiring a Senior Software Engineer a global leader in online gaming, to join a new backend engineering team in Toronto.
Added 22 days ago
GM
Senior Software Engineering - Protocol Operations & Trust
General Motors
Markham, ON
- Full-time
General Motors is a global leader in advanced driver assistance. With Super Cruise hands-free technology in more than 750,000 Super Cruise-equipped vehicles on the road and over 1 billion…
Added 22 days ago
SM
Backend Platform Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
…innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds - and that’s why we want…
Added 22 days ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
Previous hands-on experience as a technical delivery professional, architect, developer, data engineer, analytics leader, or similar role, with the ability to remain technically credible…
Added 22 days ago
OE
Senior Reservoir Engineer - Light Oil
Obsidian Energy Ltd.
Calgary, AB
- Full-time
Obsidian Energy is seeking a Senior Reservoir Engineer to join our Light Oil Development team. We are looking for an experienced professional who has a strong understanding of reservoir…
Added 22 days ago
OE
Junior Reservoir Engineer - Light Oil
Obsidian Energy Ltd.
Calgary, AB
- Full-time
Obsidian Energy is seeking a Junior Reservoir Engineer to join our Light Oil Development team. Engineers-in-Training (E.I.T.s) are welcome to apply. We are looking for an enthusiastic,…
Added 22 days ago
V
Senior Quality Management System (QMS) Quality Engineer
VitalBio
Oakville, ON
- Full-time
The Senior Quality Management System (QMS) Quality Engineer is a technical leader responsible for maintaining, improving, and ensuring the effectiveness of the Company's Quality Management…
Added 22 days ago
RA
Senior Consultant
Revay and Associates Limited
Toronto, ON
- Full-time
Revay is seeking a bright and motivated senior consultant with experience in the Canadian construction industry to join our growing team in Toronto. The senior-level candidate should be…
Added 22 days ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Vancouver, BC
- Full-time
Step into a senior technical leadership role that will shape the future of mine waste management across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps &…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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