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Added 20 days ago
S
Produce Processor Light
Sysco
Freshpoint Freshcuts
- Full-time
Support the supervisor in preparing production records.
Added 20 days ago
SI
Software Engineer, Android, Level 4
Snap Inc.
Toronto, ON
- Full-time
…upholding rigorous standards for code correctness, security, and production ready quality…
Added 20 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Added 20 days ago
Senior Copywriter
Burson
Toronto, ON
…and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent…
Added 20 days ago
Senior Art Director
Burson
Toronto, ON
…and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent…
Added 20 days ago
CF
Member Services Supervisor
Crunch Fitness Canada
Waterloo, ON
- $20 CAD / hour
- Full-time
…supported tools to assist with tasks such as resume screening, application organization, and candidate communications. These tools are used to support efficiency and consistency in the…
Added 20 days ago
Digital Content Creator
Corus Entertainment
Toronto, ON
Collaborate with internal stakeholders to support national campaigns, promotions, and content initiatives.
Added 20 days ago
Senior Software Engineer, Mortgage Engineering
Questrade Financial Group
Toronto, ON
Have hands-on production support and observability experience, including CI/CD workflows (GitLab) and monitoring tools (DataDog).
Added 20 days ago
LT
Automation and Build Developer II
LMI Technologies
Burnaby, BC
- $75,200 to $107,160 CAD / year
- Full-time
…itself, every build we ship ends up running on real hardware on a production line, where a bad release means a stopped line, not a page…
Added 20 days ago
S
Application Software Architect - Level 3 (Clarity PPM)
Systematix
Ottawa, ON
- Contract
Must have participated in 2 or more Clarity PPM implementation projects as an Application Software Architect where tasks included: (a) Cross-module integration with a demonstrated…
Added 20 days ago
MC
Application Administrator
MatchBox Consulting Group
Calgary, AB
- Contract
Support datacenter maintenance, annual business continuity and IT security exercises as Application Administrator
Added 20 days ago
C
Industrial Mechanic Millwright
Cleveland-Cliffs
Tillsonburg, ON
- Full-time
Provide maintenance support to all areas of production ensuring both machines and facilities are maintained to operate in a safe and efficient manner
Added 20 days ago
SI
Software Engineer, Android, Level 4
Snap Inc.
Toronto, ON
- Full-time
…upholding rigorous standards for code correctness, security, and production ready quality…
Added 20 days ago
BB
3D FX Artist
Brown Bag Films
Toronto, ON
- Contract
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application and interview process to be successful in performing…
Added 20 days ago
HC
Millwright
Hartmann Canada Inc
Brantford, ON
- Up to $47.3 CAD / hour
- Full-time
Equipment Maintenance: Lead and assist major equipment installations, set-up and repairs of production machines/equipment, complete work orders;
Added 20 days ago
TC
Supervisor, Middle Office
The Citco Group Limited
Toronto, ON
- Full-time
…that any residual risk is captured and signed off prior to production of financial…
Added 20 days ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 20 days ago
CN
E&I Maintenance Planner
Canadian Natural
Fort McMurray, AB
- Full-time
…while ensuring that all Maintenance Planning activities in U2 support the wider business needs of Horizon Oil Sands…
Added 20 days ago
CN
Treasury Analyst
Canadian Natural
Calgary, AB
- Full-time
Support the share repurchase (NCIB) program and prepare required reporting
Added 20 days ago
BE
Senior Layout Artist (Featurette)
Bardel Entertainment
Remote, Canada
- $1,450 to $1,700 CAD / week
- Remote
Collaborate with leadership, production, and team members to solve problems and share insights.
Added 20 days ago
A
Analyste Réglementaire Assurance Qualité / Regulatory Analyst Quality Assurance
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…processus opérationnels de l'entreprise (développement, exécution, support et approvisionnement) soient conformes aux exigences d'assurance qualité, aux normes et aux…
Added 20 days ago
A
Responsable d’Acceptation Client / Customer Acceptance Manager
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…l'équipe pluridisciplinaire (MFT) comprenant le CAQM, l'ADE, la Production, la Qualité, les Achats et…
Added 20 days ago
KC
Site Reliability Engineer
KPMG Canada
Vaughan, ON
- Full-time
The role will be in charge of defining, documenting and operating production environments. Some of the main responsibilities include the creation and setup of new product/service…
Added 20 days ago
PI
Vice President, Data Engineering
PICTON Investments
Toronto, ON
- Full-time
At PICTON Investments, you’ll thrive in our creative and dynamic workplace, where collaboration and support are at the core of everything we do. At our firm, you’ll have the opportunity to…
Added 20 days ago
BB
Lead 3D FX Artist
Brown Bag Films
Toronto, ON
- Contract
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application and interview process to be successful in performing…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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