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Added 18 days ago
RC
Inside Sales Representative
Rexel Canada
AB · Edmonton, AB
- Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 18 days ago
F
Webber - Incident Response Technician - Infrastructure Management
Ferrovial
Hamilton, ON
- Full-time
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a…
Added 18 days ago
TS
Temp PT Chaplain
The Salvation Army in Canada
Vancouver, BC
- Part-time
Works as a team member of the Chaplaincy team and other community agencies.
Added 18 days ago
K
Nuclear Lead Estimator
Kiewit
Oakville, ON
- Full-time
…reactors to Dept of Energy science, environmental and nuclear security mission capabilities. With these broad capabilities, we operate in the power utility, renewable energy, industrial,…
Added 18 days ago
SB
Wall Panel Production Manager, Star Building Materials
Star Building Materials Calgary
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Developing, supervising, and providing guidance to Production and Design team members.
Added 18 days ago
CC
Sales Leader- Key Holder
Circle Craft Co-operative
Vancouver, BC
- Full-time
Supporting the store manager in leading and supervising the team to achieve sales targets by providing exceptional enthusiastic service.
Added 18 days ago
Smart Utilities Managing Consultant
Capgemini
Mississauga, ON
We are seeking a dynamic Smart Utilities leader to lead proposals and commercial propositions that align with customer needs and deliver consulting engagements that solve complex issues in…
Added 18 days ago
KI
Co-op/Intern Business Analyst
Kinaxis Inc.
Ottawa, ON
- Internship
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides…
Added 18 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 18 days ago
CG
Site Superintendent
Con-Tech General Contractors
SK · Saskatchewan, Canada
- Full-time
Candidate must be professional, Hands on personable leader committed to the overall objective and self development within the company.
Added 18 days ago
TC
Supervisor, Middle Office
The Citco Group Limited
Toronto, ON
- Full-time
You will assist in the management of a team within the Reconciliations, Client Service and Delivery group. The Reconciliations function is responsible for reconciling client transactions to…
Added 18 days ago
T
Senior Mongo DBA
TD
Toronto, ON · Mississauga, ON
- Full-time
Ensure adherence to security, audit, and compliance requirements
Added 18 days ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
Easyweb team is looking to on-board a self-starting, high-performing frontend software engineer with a strong engineering mindset to help us grow in our online application.
Added 18 days ago
T
Governance & Control Specialist, Corporate and Public Affairs (CAPA)
TD
Toronto, ON
- Full-time
…trusted advisors and partners to the CEO, Senior Executive Team, Board, and Lines of Business on issues that shape our reputation, brand, and…
Added 18 days ago
DI
Senior IT Security Engineer
Draganfly Inc.
Burnaby, BC
- $120,000 to $140,000 CAD / year
- Full-time
Draganfly Inc. (the “Company”) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of…
Added 18 days ago
GC
Principal & Head of Public Markets & Quant Technology
GlassRatner Canada
Toronto, ON
- Full-time
…capabilities and operating model, the firm is seeking a senior leader to define and execute the technology strategy supporting its Public Markets and Quant businesses. This role will help…
Added 18 days ago
Facility Assistant I - Temporary
Bunge
Edmonton, AB · The Orchards At Ellerslie, AB
…the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re…
Added 18 days ago
AA
COMPONENT TECHNICIAN (Day Shift)
Alliance Advanced Building Systems Ltd.
Abbotsford, BC
- Full-time
Work with the Team Leader to set up the workstation for each order.
Added 18 days ago
SM
Backend Platform Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
…innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds - and that’s why we want…
Added 18 days ago
GD
Junior - Intermediate Payroll Administrator
General Dynamics Missions System International
Ottawa, ON
- Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 18 days ago
GD
Program Manager, International TacCIS
General Dynamics Missions System International
Ottawa, ON · Calgary, Alberta
- $130,000 to $165,000 CAD / year
- Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 18 days ago
B
Property Services Coordinator II
BGIS
Montreal, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 18 days ago
B
General Repair Technician II
BGIS
Ottawa, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 18 days ago
D
HOUSEKEEPER - Northern Manitoba Remote Camp Operations
Dexterra
Winnipeg, MB
- From $1,445 CAD / week
- Full-time
Ready to earn up to $1,445 per week while working in Northern Manitoba? Join our remote camp team and enjoy paid travel, private accommodations, all meals provided, and a 2 weeks on/1 week…
Added 18 days ago
D
3RD COOK - Northern Manitoba Remote Camp Operations
Dexterra
Winnipeg, MB
- From $1,487 CAD / week
- Full-time
Ready to earn up to $1,487 per week while working in Northern Manitoba? Join our remote camp team and enjoy paid travel, private accommodations, all meals provided, and a 2 weeks on/1 week…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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