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Added 25 days ago
TR
JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
Own verified spec-driven development as a team-wide standard: define how acceptance criteria and evaluation datasets are written before implementation to specify a tool’s behavior, IR…
Added 25 days ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
…technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well…
Added 25 days ago
MV
*Senior Project Engineer (Liquid Waste, Wastewater Treatment Facility Planning)
Metro Vancouver
Burnaby, BC
- Full-time
Our Liquid Waste Services Department is seeking a *Senior Project Engineer who will be responsible for a wide range of planning and policy initiatives related to wastewater treatment plants…
Added 25 days ago
Project Manager (Infrastructure & Facilities)
The City of Red Deer
Red Deer, AB
The Project Manager/Engineer reports to the Capital Projects Engineer in the planning and delivery of municipal capital projects and municipal facility upgrades as assigned. This includes…
Added 25 days ago
LA
Avionics Engineer
Logic Air
Blainville, QC
- Full-time
Under the supervision of and in collaboration with the Director of Maintenance and Engineering (D.M. & E.), the candidate will perform the following duties:
Added 25 days ago
E
Environmental Field Technician
Englobe
Toronto, ON · Etobicoke, ON
- Full-time
Provide mentorship, coaching and training to support development of junior field staff.
Added 25 days ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 25 days ago
A
Specialist Engineer - Process
AtkinsRéalis
Mississauga, ON
- Full-time
Make the most of diverse opportunities for training and professional development to grow your skills and expertise.
Added 25 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 25 days ago
T
Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 25 days ago
Principal Engineer, Mechanical Systems & Equipment
Westinghouse Electric Company, LLC
Kitchener, ON
As a Principal Engineer, Mechanical Systems and Equipment, you will provide technical leadership for the design, development, and analysis of complex mechanical systems supporting nuclear…
Added 25 days ago
OE
Senior Reservoir Engineer - Light Oil
Obsidian Energy Ltd.
Calgary, AB
- Full-time
Obsidian Energy is seeking a Senior Reservoir Engineer to join our Light Oil Development team. We are looking for an experienced professional who has a strong understanding of reservoir…
Added 25 days ago
TT
Civil Designer
Torus Talent
Surrey, BC
- $60,000 to $80,000 CAD / year
- Full-time
…Surrey team. The successful candidate will support municipal and land development projects throughout the Lower Mainland and Fraser Valley, with a focus on civil design, drafting, project…
Added 25 days ago
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Senior Quality Management System (QMS) Quality Engineer
VitalBio
Oakville, ON
- Full-time
The Senior QMS Quality Engineer will lead quality system initiatives including CAPA, change control, document control, training, audits, supplier quality, management review, risk…
Added 25 days ago
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Principal Optical Engineer
Nokia
Ottawa, ON
- Full-time
We are seeking an experienced Principal Optical Engineer to join Nokia's optical team. You will own calibration, sustaining, and optical integration for our high-speed coherent linecard…
Added 25 days ago
RA
Senior Consultant
Revay and Associates Limited
Toronto, ON
- Full-time
The preferred candidate will have experience in the preparation, analysis and resolution of construction claims, as well as in project management, project controls and risk management best…
Added 25 days ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Toronto, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 25 days ago
EL
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
ELYSIS LP
Montreal, QC
- Full-time
Added 25 days ago
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Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
As Staff Software Engineer, Control Plane, you will own the software through which administrators configure, govern, and understand the assembled stack. Reporting to the Senior Director of…
Added 25 days ago
YI
AI Engineer
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…experiences. We integrate AI thoughtfully to support smarter decisions and create more inclusive, user-centric solutions. We’re looking for a passionate AI Engineer to join our core…
Added 25 days ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Ottawa, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 25 days ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 25 days ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 25 days ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Kitchener, ON
- Full-time
In this senior geoscience leadership role, you’ll provide strategic direction and technical leadership to multidisciplinary environmental teams delivering some of the most complex and…
Added 25 days ago
Staff Product Security Engineer, Reviews
Okta
Toronto, ON
As a Staff Product Security Engineer, you will play a critical role in safeguarding Okta’s products by conducting comprehensive security reviews, guiding engineering teams in secure…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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