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Added 13 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in…
Added 13 days ago
ZS
Data & Analytics Solutions Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 13 days ago
BI
Enterprise Data Architect
BULL INFORMATION SYSTEMS LIMITED
Toronto, ON
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 13 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Toronto, ON
- Full-time
Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party…
Added 13 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in…
Added 13 days ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 13 days ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 16 days ago
W
Senior Oracle Apps AI Developer
W3Global
Toronto, ON
- $62 to $78 CAD / hour
- Contract
We are seeking a highly skilled Oracle Apps AI Developer with expertise in Oracle E-Business Suite (EBS), Oracle Cloud Applications, Artificial Intelligence (AI), Machine Learning (ML), and…
Added 17 days ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
…you'll help drive Sun Life's transition to a modern, composable, warehouse-native architecture powered by Snowflake, cloud-native technologies, and event-driven…
Added 17 days ago
SL
Principal Software Engineer, MarTech Platforms & Digital Enablement
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
…you'll help drive Sun Life's transition to a modern, composable, warehouse-native architecture powered by Snowflake, cloud-native technologies, and event-driven…
Added 17 days ago
M
RQ11706 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Knowledge and understanding of Information Management
Added 17 days ago
TC
Data & Analytics Solutions Architect - Hadoop
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 18 days ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Strong hands-on expertise in Hadoop, HDFS, YARN, Hive, Spark, PySpark, Kafka, SQL, Python, Java, and Scala.
Added 19 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party…
Added 19 days ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party…
Added 19 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 19 days ago
DC
Technology Developer
Dynamic Connections
Burlington, ON
- Full-time
As our new Technology Developer, you’ll join our small but growing team of technology developers who play a critical role in our continued success in the marketplace. As a 3PL company, we…
Added 20 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 20 days ago
CI
Senior Quality Assurance Analyst – Test Automation (SDET)
Canadian Institute for Health Information (CIHI)
ON · Ontario, Canada
- Contract
Undergraduate degree in Computer Science, Management Information Systems (MIS) or related field, or equivalent combination of education and related experience.
Added 20 days ago
TS
Obsolescence Specialist (remote or hybrid Ottawa)
The Source Staffing
Ottawa, ON · Kanata, Ontario
- Full-time
∙Experience within procurement, finance, project management, or warehouse
Added 20 days ago
S
Senior System Analyst
SLMCON
Montreal, QC
- Full-time
SLMCON is seeking a Senior System Analyst to translate warehouse operational needs into practical technology solutions. Working with clients and delivery teams, this role defines…
Added 20 days ago
S
System Analyst
SLMCON
Montreal, QC
- Full-time
SLMCON is seeking a System Analyst to translate warehouse operational needs into practical technology solutions. Working with clients and delivery teams, this role defines requirements and…
Added 21 days ago
S
System Architect
SLMCON
Canada
- Full-time
SLMCON is seeking a System Architect to translate complex warehouse operational needs into scalable, secure, and maintainable technology solutions. Working with clients and delivery teams,…
Added 21 days ago
S
System Architect
SLMCON
Montreal, QC
- Full-time
SLMCON is seeking a System Architect to translate complex warehouse operational needs into scalable, secure, and maintainable technology solutions. Working with clients and delivery teams,…
Added 21 days ago
M
RQ11711 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Knowledge and understanding of Information Management

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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